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Rhett Valentine
Rhett Valentine at Norm Reeves Honda Superstore North Richland Hills
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Rhett Valentine

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.6
11 Reviews
4.6

11 Reviews

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11 Reviews of Rhett Valentine

April 25, 2024

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Employee Rating

Appointment was easy and the text message service was able to work smoothly.Tristan was terrific and extremely helpful as well More

by Coco
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

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Apr 26, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience! We're thrilled to hear that your appointment went smoothly and that Tristan provided excellent assistance. We appreciate your business and look forward to serving you again in the future.

April 19, 2024

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Had a great experience! Excellent Service! New Advisor was nice and professional! Thank You Matthew Burch best to you! More

by Sylvia.A.Carder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Francis Olang, Yvette Garza , Matthew Burch

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Apr 24, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you had excellent service with our new advisor, Matthew Burch. We appreciate your support and look forward to serving you again in the future!

March 20, 2024

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The service advisor was very polite and knowledgeable. He made sure that my vehicle was up to date on all services. More

by kyadrian18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Mario Vasquez

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Mar 21, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with us! We're delighted to hear that our service advisor provided you with excellent assistance and ensured your vehicle was well taken care of. We appreciate your feedback and look forward to serving you again in the future.

March 08, 2024

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Employee Rating

I received Great service as the management team and advisor was very accommodating and knowledgeable. More

by kyadrian18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French , Dennis, Williams

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Mar 12, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our team. We strive to provide excellent service and expertise to all our customers. We appreciate your feedback and look forward to serving you again in the future.

February 13, 2024

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Employee Rating

The management team I dealt with and all employees were very nice, friendly and helpful. From opening the doors to scheduling Uber and just explaining my vehicle and warranty repairs excellent caring team More

by twisterbama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Michael Lindley, Michael Wright, Nate Franklin, Allen Vinson, Harry Whitworth, Angel Flores, Scott Gerlikoviski

Helpful
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Feb 14, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team. Providing exceptional service and care is our top priority, and we look forward to continuing to exceed your expectations in the future.

January 20, 2024

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Mr. Lit great service writer. Oliver is the best salesman. Very attentive on both ends. More

by Dentpaulette
Recommend Dealer
Yes

Other Employees Tagged: Mr. Lit, service writer.

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Jan 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with Mr. Lit and Oliver! We're thrilled to hear that our team provided great service and attention. We appreciate your feedback and look forward to serving you again.

December 09, 2023

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Employee Rating

Absolutely freaking fabulous. Staff is on point, prices are reasonable and they took care of me quickly More

by Kay Chang
Recommend Dealer
Yes

Other Employees Tagged: Marie Whitmore

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Dec 11, 2023

Norm Reeves Honda Superstore North Richland Hills responded

Kay, thank you so much for your glowing review! We're thrilled to hear that you had a fabulous experience with our staff and found our prices reasonable. We appreciate your business and look forward to serving you again in the future.

November 24, 2023

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Employee Rating

It was pretty uneventful. We had trouble getting a car and had to wait a month to have a rental car. This dealership has gone downhill since switching from Huggins. More

by halonix187
Recommend Dealer
No

Other Employees Tagged: Rhett Valentine

Helpful 1
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Nov 28, 2023

Norm Reeves Honda Superstore North Richland Hills responded

We are sorry for the inconvenience you experienced at our dealership. Please contact our general sales manager, Allen Glover at allen.glover@normreeves.com to discuss this matter further.

November 23, 2023

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Employee Rating

Nicolas and the rest of the Honda crew in NRH, Tx are amazing. From Rhett to the rest of the crew…top quality. Honda forever! More

by Ltj311
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: AJ Sami, Hannah Pearson , Jahmad Lumar, Nicholas Townsend

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November 13, 2023

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Employee Rating

They damage my car paint and nobody help me with anything with disrespect me and makes fun about my vehicle its too old!!! More

by emalbayati
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Trade-in Experience
Purchase Time
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Recommend Dealer
No
Helpful
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Nov 15, 2023

Norm Reeves Honda Superstore North Richland Hills responded

Esam, we are genuinely sorry to hear about your recent experience and the distress it caused, especially with your family present. It is very important that all of our guests feel heard and valued. We invite you to contact our service manager, Marie Whitmore, at marie.whitmore@normreeves.com.

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