Mario Vasquez | Page 3

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! Mario is always focused on giving professional care, and we’re glad you’ll be following our recommended schedule for your Pilot. Whenever you need service next, you can use our online service scheduler for a convenient experience.

Norm Reeves Honda Superstore North Richland Hills responded

We’re glad you enjoyed Mario's customer care, but we're sorry the wiper flyer caused confusion. We appreciate your feedback and will work to make our promotions clearer in the future. Please reach out so we can make things right with your next service.

Norm Reeves Honda Superstore North Richland Hills responded

Thanks, Brisa! We're glad your wait was short and your service was top-notch. That's what we like to hear! Please feel free to check out our service specials next time for an even better experience.

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the feedback! We’re glad our team gave you space to browse, and we hear you on the vacuum and snack stations. We hope to make your next visit with us even better!

Norm Reeves Honda Superstore North Richland Hills responded

Hi there, we’re sorry to hear about your recent experience. It’s important to us that customers feel in the loop, and we apologize for the lack of communication. We value your feedback, and if you’d like to discuss this further, please contact Richard Meneely at Richard.meneely@normreeves.com. Thanks for sharing and giving us the opportunity to improve.

Norm Reeves Honda Superstore North Richland Hills responded

Mario sends a big virtual high-five for calling out his stellar texts and video walk-through! We’re thrilled the communication kept you in the loop and confident. Thanks for recognizing his attentive, helpful service!

Norm Reeves Honda Superstore North Richland Hills responded

We’re so happy you found everything fast, efficient, and friendly at Norm Reeves! 🙌 Your satisfaction fuels our passion, and we can’t wait to make your next visit just as great. Thanks for choosing us!

Norm Reeves Honda Superstore North Richland Hills responded

Friendly faces + spot-on vehicle knowledge = our recipe for great service! We’re thrilled our team’s communication hit the mark. Looking forward to sharing more car care tips next time you’re here.

Norm Reeves Honda Superstore North Richland Hills responded

Mario and Luis are doing a happy dance knowing your A/C is breezing along under warranty. They loved keeping you updated every step of the way. Thanks for trusting us with your service needs, and we look forward to seeing you again.

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate the kind words and the high rating! It means a lot to us when customers leave happy, especially over the course of more than a decade. Don’t be a stranger—we’re here whenever you need us.