Marisela Guzman
Marisela Guzman at Claremont Toyota
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Marisela Guzman | Page 43

Customer Relations Manager

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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4.6
439 Reviews

Dealership Experience

14 yrs, 6 mos

Industry Experience

18 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.6

439 Reviews

Write a Review

439 Reviews of Marisela Guzman

November 16, 2021

Dealership Rating
Employee Rating

The dealer is very good in service, attitude and all the time the people are friendly More

by OKALMITA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Oscar

Nov 16, 2021

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

November 16, 2021

Dealership Rating
Employee Rating

Water pump replaced. Coolant not even topped off. Filthy Car wash performed. But I had a good service advisor. More

by M_DOM12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Phil tarin

November 16, 2021

Dealership Rating
Employee Rating

I had a nail in my tire, they were able to replace the tire and get me back on the road in about 30-40 mins, free soft drinks, coffee and water in the waiting lounge. More

by KURVIT.PATEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 17, 2021

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

November 15, 2021

Dealership Rating
Employee Rating

I have always used Claremont Toyota since purchasing my 2008 Rav 4 for service. All service has been done using Claremont Toyota Service Team. I have always felt welcome and valued as a customer...…….the More

by KAREN.LEVIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 15, 2021

Dealership Rating
Employee Rating

Smooth check in and check out. Free lyft to and from home! I just missing the free car wash... More

by XXX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Luis macias

Nov 16, 2021

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

November 15, 2021

Dealership Rating
Employee Rating

My first time here is a very pleasant experienced especially assisted by Oscar Armas. My car was ready in 2hrs. More

by BARBIEANNGENARO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Oscar Armas

Nov 16, 2021

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

November 15, 2021

Dealership Rating
Employee Rating

Great customer service and friendly staff. The fact that appointments are always available makes it even better. More

by MAHRARI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 15, 2021

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

November 15, 2021

Dealership Rating
Employee Rating

Always a good experience. Very efficient and professional. Candace Harrington was very buttoned-up, friendly, and thorough. I appreciated the frequent updates. All good! More

by WalJoh001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Candace Harrington

Nov 15, 2021

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

November 15, 2021

Dealership Rating
Employee Rating

They spent time explaining different package and how I don’t need to change my oil frequently due to better quality oil they have. They recommended what I need to do for my car. More

by NHATDUY3839
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 16, 2021

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

November 15, 2021

Dealership Rating
Employee Rating

Customer service was excellent and professional. I felt very comfortable having my vehicle serviced here. The free drinks was a nice touch. More

by MARKGREENE773
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Nov 16, 2021

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

...
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