Marissa Kleiner | Page 4

Berit Ostensen is just an amazing lady. Outstanding customer service, skills, she provides in a professional and friendly manner in an easy to understand manner, she provides excellent deta Outstanding customer service, skills, she provides in a professional and friendly manner in an easy to understand manner, she provides excellent details of what will happen to your car while in service and shows kindness throughout the process. If you have the opportunity to work with Berit Ostensen, you will be in excellent hands and you will be amazed by the service quality you will get. She is an outstanding lady and have no doubt that you will be impressed by her. On a side note, All the service departments team members are all excellent in their own right. So, you will get outstanding service , you can’t go wrong. I work more with Berit on my car than the other team members. So, I appreciate the way she handles everything and very compassionate and kind to others and that’s really shows our she values customers. Honestly that’s rare these days. More

by ac Verified Customer Verified Customer

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Berit is an outstanding member of the Service Department of Napoli Kia in Milford. She is so helpful and shows great customer care. She provides help in a friendly and respectful way as well as some kindnes of Napoli Kia in Milford. She is so helpful and shows great customer care. She provides help in a friendly and respectful way as well as some kindness all throughout the process. She is a fantastic person and you will know very quickly that you are in good hands. I have been a customer of hers for many years. Highly recommended. More

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The agent was very knowledgeable about what services are available, prices of any services not covered by warranty, and what services are typically included for free in a lease from Napoli. available, prices of any services not covered by warranty, and what services are typically included for free in a lease from Napoli. More

by JKACHKO Verified Customer Verified Customer

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Excellent service even though with no appt she took care of the car Great service of the car Great service More

by Mark.Tracy Verified Customer Verified Customer

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Marissa gave exceptional customer service service and frequently updated me on my vehicle being services. She backed me on my concerns related to the warranty and coverage. frequently updated me on my vehicle being services. She backed me on my concerns related to the warranty and coverage. More

by Steve Verified Customer Verified Customer

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great service and love the video they gave with the technician that serviced the car gives us great info on the car too technician that serviced the car gives us great info on the car too More

by stevo017 Verified Customer Verified Customer

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Great communication! Great communication and staff kept me informed of what was happening with my vehicle Great communication and staff kept me informed of what was happening with my vehicle More

by jmolina9 Verified Customer Verified Customer

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Great communication! Great communication and staff kept me informed of what was happening with my vehicle Great communication and staff kept me informed of what was happening with my vehicle More

by jmolina9 Verified Customer Verified Customer

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Very good but a slow process Product knowledge was good Interaction with finance department was positive Interaction with finance department was positive More

by Brendangburns14 Verified Customer Verified Customer

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Competitive rates and they show you a video of what needs to be serviced of the car. Nice touch! to be serviced of the car. Nice touch! More

by Hondadriver1 Verified Customer Verified Customer

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