Marissa Leach

We first saw Susan to ask when the new Forester Hybrids would be available. Although she couldn't precisely answer that question, she said she'd keep in touch and she did. When we noticed the website said would be available. Although she couldn't precisely answer that question, she said she'd keep in touch and she did. When we noticed the website said there would be 3 coming to Annapolis, we called and asked if they were there yet. They were not, but Susan asked if there was one we were interested in. When we told her which one we wanted to test drive, she offered to reserve it for us. As soon as it was on the lot, she called us and we set a date and time to come in for that test drive. We liked it and she was wonderful through the entire process! More

by cathyandkevin Verified Customer Verified Customer

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Everyone was super nice, welcoming, and friendly. Susan and Marissa were both easy to talk to and made the car buying process easy. Susan and Marissa were both easy to talk to and made the car buying process easy. More

by smaybest Verified Customer Verified Customer

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Was a mess. Salesman called in sick on day of my appointment. Everyone acted like they had never dealt with that kind of situation. I don’t know. They all rip Salesman called in sick on day of my appointment. Everyone acted like they had never dealt with that kind of situation. I don’t know. They all rip us off anyway when buying a car. This one wasn’t to bad. Then again if you think you got a deal on a car, you didn’t. More

by Tim Tom Verified Customer Verified Customer

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The best ever for both, which is why this is my 4th Subaru since 2017 I have purchased. Subaru since 2017 I have purchased. More

by oldnavymucm Verified Customer Verified Customer

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This is my third purchase, personally, with Annapolis Subaru and it was easily the best experience I've had. I corresponded via email with Christina and she was just lovely. She quickly located a vehicle Subaru and it was easily the best experience I've had. I corresponded via email with Christina and she was just lovely. She quickly located a vehicle for me. We hammered out the preliminary details, again, through email and then I came in to place a deposit to hold the car which was in transit. She called me a few days later to let me know it had arrived. I came to the dealership right away (~4:45). I forgot that I had to another appointment at 6:30. Christina was understanding and worked efficiently to get me through the process. Once I got to the finance department I met Marissa who also couldn't have been lovelier. So pleasant and personable - we got through those steps very efficiently as well. The onsite car buying process took ~1.5 hrs. I can't thank them enough for their expertise and efficiency. So happy with the whole process - AND I love the car (2025 Outback Touring XT). Also a strong shout out to the Detailing Department that worked quickly to prepare the car after it was delivered to them. TEAM Effort! More

by DAVEANI71 Verified Customer Verified Customer

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This is our 3rd purchase from Annapolis Subaru. Truly a wonderful experience from start to finish. Michele Petro makes the process so easy! Hands down the best dealership and salesperson EVER! Truly a wonderful experience from start to finish. Michele Petro makes the process so easy! Hands down the best dealership and salesperson EVER! More

by whitemarlindreams1201 Verified Customer Verified Customer

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great experience, helpful and not at all pushy, knowledgeable and friendly - worked with me on the financing knowledgeable and friendly - worked with me on the financing More

by beckmanannemarie Verified Customer Verified Customer

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I called Michelle and made an appointment for Tuesday morning. I flew into Maryland via Southwest from South Carolina. Michele has sold me 3 cars to date in the Annapolis showroom. Michele went out of morning. I flew into Maryland via Southwest from South Carolina. Michele has sold me 3 cars to date in the Annapolis showroom. Michele went out of her way by picking me up at the airport BWI and we went back to the showroom and finalized the deal. This dealership is like home to me and the team is friendly courteous and patient with me as I ask many questions. The team at Annapolis Subaru is the best dealership on the east coast and the reason why I would leave my new home of South Carolina and travel back to Annapolis. Keep up the good work and Michele keep up the first class service you always have offered your clients. Marissa is also a wonderful person who is wonderful also. More

by jwalker8357 Verified Customer Verified Customer

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Everyone there is extremely nice and professional. I am very happy with the service I received from everyone. I am very happy with the service I received from everyone. More

by mkhawley1979 Verified Customer Verified Customer

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Great experience. Salesman (James Lyon) was patient and not pushy at all. All my questions were answered and everyone was friendly and helpful. We were given a tour an Salesman (James Lyon) was patient and not pushy at all. All my questions were answered and everyone was friendly and helpful. We were given a tour and were impresses with the cleanliness. Everything from start to finish was as it should be. More

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