Susan Coolen

Staff members were amazing and accommodating to my needs. Sales experience was stress-free without any pressure. Sales experience was stress-free without any pressure. More

by april.m.mule Verified Customer Verified Customer

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The staff here were friendly and courteous. Respected my time and got me on the way as soon as they can. The whole process was stress free. Respected my time and got me on the way as soon as they can. The whole process was stress free. More

by tchen77 Verified Customer Verified Customer

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Every step in this process was amazing! Thank you for all the help and kindness along this journey Thank you for all the help and kindness along this journey More

by lindseys16 Verified Customer Verified Customer

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Very fine experience. Susan Coolen was very helpful with choosing a vehicle. The business manager was also very professional and helpful. Susan Coolen was very helpful with choosing a vehicle. The business manager was also very professional and helpful. More

by jskarr40 Verified Customer Verified Customer

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I traded in for my fourth Subaru from Annapolis Subaru, this is the 6th one from them for my family. Susan is wonderful, no pressure sales and the entire team at Annapolis are the nicest people. Thank you this is the 6th one from them for my family. Susan is wonderful, no pressure sales and the entire team at Annapolis are the nicest people. Thank you and I am sure I will be back More

by agrt69 Verified Customer Verified Customer

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Excellent customer service and attention to detail from Susan,Ryan and finance department…awaiting Zenith with a call from Ryan Susan,Ryan and finance department…awaiting Zenith with a call from Ryan More

by dace4wop Verified Customer Verified Customer

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I loved this dealership and was treated with respect from the moment I contacted them. They spoke with me as an equal and not just a customer, and Susan and her team went above and beyond to find the exact c the moment I contacted them. They spoke with me as an equal and not just a customer, and Susan and her team went above and beyond to find the exact car I wanted! More

by hcmz Verified Customer Verified Customer

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This is my second Subaru from Annapolis. Everyone is so friendly. Never once did the transaction feel stuffy or overwhelming. Both Susan and Marissa are sweet, knowledgeable and efficient! I Everyone is so friendly. Never once did the transaction feel stuffy or overwhelming. Both Susan and Marissa are sweet, knowledgeable and efficient! I will be back when it's time to upgrade! More

by Kmsauerhoff Verified Customer Verified Customer

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This is the 5th Subaru we've purchased from this location and every time has been a great experience. Susan is absolutely wonderful and you can tell she truly cares about her clients. The process was very and every time has been a great experience. Susan is absolutely wonderful and you can tell she truly cares about her clients. The process was very streamlined and pretty quick for how busy they were. I am a very happy repeat customer! More

by marika0 Verified Customer Verified Customer

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Susan went above and beyond to make sure we had an incredible experience. I love my new car and can say for certain I will be back! Thank you for everything! incredible experience. I love my new car and can say for certain I will be back! Thank you for everything! More

by MELISSAJUSKELIS Verified Customer Verified Customer

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