Susan Coolen

Extremely grateful for the time Susan spent with us. Especially when she helped set up my phone and other car settings. I do not recall ever having such wonderful service when purchasing a car. She took Especially when she helped set up my phone and other car settings. I do not recall ever having such wonderful service when purchasing a car. She took her time, didn’t rush us and patiently answered our questions. More

by toocountry52 Verified Customer Verified Customer

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Great buying experience, no annoying sales pressure and an easy purchase process. Both Susan and Marissa we great. an easy purchase process. Both Susan and Marissa we great. More

by Ken Verified Customer Verified Customer

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We had a wonderful experience at Annapolis Subaru. Beginning with Billy, the GM, Susan, our great salesperson, and Marissa....everyone was so helpful and knowledgeable. Thanks for making the daunting Beginning with Billy, the GM, Susan, our great salesperson, and Marissa....everyone was so helpful and knowledgeable. Thanks for making the daunting task of car buying, an easy one. More

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Great selection and support of model. Susan spent time with us to assist us to choose the perfect Subaru. Bob in finance was extremely helpful in explaining financing options Susan spent time with us to assist us to choose the perfect Subaru. Bob in finance was extremely helpful in explaining financing options More

by EUROPA297 Verified Customer Verified Customer

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Susan and Bob were absolutely wonderful. My second purchase in 2 years. Effortless and easy. Whole process less than 3 hours. Loved meeting Luna. Thank you 🙂 My second purchase in 2 years. Effortless and easy. Whole process less than 3 hours. Loved meeting Luna. Thank you 🙂 More

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We had a great experience here. From the time we entered until we drove off in our new car everyone was friendly, informative, and welcoming. We were not sure what vehicle we wanted From the time we entered until we drove off in our new car everyone was friendly, informative, and welcoming. We were not sure what vehicle we wanted, and Susan was patient and showed us all of our options and helped us make a decision. She even found a vehicle that met our requirements the very next day! Marissa in Finance was fantastic at walking us through the paperwork as well. This was our very first Subaru purchase and I have no doubt we will be back in the future. More

by tianacorrine53 Verified Customer Verified Customer

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It was a great experience. .they made the whole process very straight forward no games...If I was in the market for more vehicles I would definitely purchase from them again. Su .they made the whole process very straight forward no games...If I was in the market for more vehicles I would definitely purchase from them again. Susan was excellent!! More

by reddz76 Verified Customer Verified Customer

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Susan Coolen was a wonderful salesperson, which is why we came back to her. Very knowledgeable. Answered all our questions. The entire transaction was an easy one. We would recommend Annapolis Subaru and came back to her. Very knowledgeable. Answered all our questions. The entire transaction was an easy one. We would recommend Annapolis Subaru and Susan Coolen More

by nancybparsons Verified Customer Verified Customer

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I would like to thank the Annapolis Subaru team of Salesperson Susan Coolen And Business Manager Marissa Leach I traded in my 2020 Hyundai and leased A 2024 Crosstrek SPORT that i love Salesperson Susan Coolen And Business Manager Marissa Leach I traded in my 2020 Hyundai and leased A 2024 Crosstrek SPORT that i love More

by bewilliams1426 Verified Customer Verified Customer

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Susan is very knowledgeable about Subaru’s and did not play any games. I called ahead to confirm inventory and she had the car cleaned and ready for me to view and drive. Closing the deal took less than a play any games. I called ahead to confirm inventory and she had the car cleaned and ready for me to view and drive. Closing the deal took less than an hour. Best experience I’ve had in 40 years of car buying. More

by mark.shmorhun Verified Customer Verified Customer

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