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Marissa Monte
Marissa Monte at Liberty Honda

Marissa Monte | Page 14

Business Manager

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.8
273 Reviews
4.8

273 Reviews

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273 Reviews of Marissa Monte

June 08, 2024

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Employee Rating

Customer Service was great, but they sold me a car that's no good! It has had issues since the 3rd day of receiving it. My sales rep was helpful when issues first arose. One of the service employees w More

by No screen name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dave Gunderson, Chloe Truglio, Robert Wakefield , Justin Dingle

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Jun 09, 2024

Liberty Honda responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to learn more and address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Jun 13, 2024

No screen name responded

Feel free to call me, as issues have become much worse. I havent even received a call back from the service manager and I left a message on Saturday 6/8/24. How is it that my battery is already going and apparently the car has an EVAP issue and the light keeps triggering on and off. I called to figure things out with the manager, but no response. To anyone reading this........ BUY A CAR FROM ELSEWHERE AND GO ELSEWHERE FOR SERVICING. Trust me. I've had so many issues. Just read my google review. It's a lot more detailed. A dealership that takes advantage of women.

June 04, 2024

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Everything was good. I was satisfied.i really appreciate the service. Thanks such. Have a blessing day all. More

by nadimam89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 04, 2024

Liberty Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Liberty Honda!

May 29, 2024

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Will is the greatest of all time. He’s very personable and he knows how to sell you on a car! More

by rousetyler7
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz , William Plazas, Daniel Santamaria, Alex Piteo

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May 29, 2024

Liberty Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Liberty Honda are glad to have you as a customer.

May 29, 2024

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Employee Rating

Everyone was friendly, efficient, accommodating, paperwork process not complicated. Had good amount of cars in stock. No pressure to buy. More

by abs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

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May 29, 2024

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 21, 2024

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Employee Rating

My experience was nothing more than fantastic. Antonio was a great sales person great personality and very knowledgeable about the vehicle. Kaitlyn was a wonderful general manager and Marissa in t More

by Kstack2468
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Conley , Antonio Delgado

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May 21, 2024

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 19, 2024

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Employee Rating

It was cool other than the wait time cool manager Mike Marissa and Tim were awesome More

by jcerpa74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Plummer , Tim 4 1/2 stars

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May 21, 2024

Liberty Honda responded

Thank you for your business and this review. We're happy to hear Mike, Marissa, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 18, 2024

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Employee Rating

Chloe is top notch at Liberty. One of the main reasons I keep buying cars there. Professional, knowledgeable, and friendly. More

by Steveolechna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio

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May 20, 2024

Liberty Honda responded

Hi Steve: Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 18, 2024

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Employee Rating

great and explained things in details when we didn’t understand thanks you. Ok ye More

by samanthalaing23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Plummer, Rocky Hernando, Leo Martinez, Christian Diaz

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May 20, 2024

Liberty Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Samantha, please do not hesitate to let us know. We are always happy to help!

May 12, 2024

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Employee Rating

William was an EXCELLENT sales rep, extremely pleasant and made us feel very comfortable. He took his time to make sure we got the exact vehicle we were looking for.. More

by HOWEY.SM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Plummer , Justin Dingle, William Plazas

Print
May 13, 2024

Liberty Honda responded

Thank you for your review and kind words for William! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

May 08, 2024

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Employee Rating

Thanks to Daniel and Semir for resolving the towing package issue. Now I’m very happy owner of 2025 Honda Pilot. More

by adpj9703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Semir Osmanovic, Daniel Santamaria, Svetlana Reish

Print
May 08, 2024

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Semir and Daniel delivered such a great experience!

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