Marjorie Craig | Page 13

I was very satisfied with the selection and the service I was shone from the beginning to the time I walked out and drove away in my new Trax a pleasure to do business with everyone who helped me was shone from the beginning to the time I walked out and drove away in my new Trax a pleasure to do business with everyone who helped me More

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This dealership is awesome. Everyone was very helpful and went out of their way to get the exact car that we wanted! Carlos did a fantastic job getting us through the sales proc Everyone was very helpful and went out of their way to get the exact car that we wanted! Carlos did a fantastic job getting us through the sales process. And of course Dewey was amazing finalizing it all! Thank you all! And I highly recommend stopping by to see them all the next time you are looking for the perfect vehicle! More

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I had a great experience at Colonial South. Proffesional and friendly helped staff through the entire process. Thanks so much! Proffesional and friendly helped staff through the entire process. Thanks so much! More

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Very pleasant and professional. Service department was great. Management gave me a loaner car to get home then drive my vehicle to my house and dropped it off and took the loaner ba Service department was great. Management gave me a loaner car to get home then drive my vehicle to my house and dropped it off and took the loaner back to the dealership. Great service More

by DPEACHES428 Verified Customer Verified Customer

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Colonial South continues to impress me. The kindness and professionalism shown by Peter and the entire team, was greatly appreciated. This is the second vehicle we have purchased at CS , an The kindness and professionalism shown by Peter and the entire team, was greatly appreciated. This is the second vehicle we have purchased at CS , and we shall continue doing business with them. Thank you so very much for the attention to details. Chris/Karin More

by PAPPY1775 Verified Customer Verified Customer

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Craig was great and the service was amazing. I was in and out in no time. I was in and out in no time. More

by aikinse Verified Customer Verified Customer

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Good customer service, very professional, staff are very informative and knowledgeable. I would definitely recommend them and I will definitely return. informative and knowledgeable. I would definitely recommend them and I will definitely return. More

by lkorli81 Verified Customer Verified Customer

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This has been an extremely difficult service problem to resolve regarding my Encore! In fact, the vehicle was transferred to the original dealership (Battles Buick/GMC) for resolution at my request in conc resolve regarding my Encore! In fact, the vehicle was transferred to the original dealership (Battles Buick/GMC) for resolution at my request in concert with their General Sales Manager! It still remains an open nonconformance after three visits for the same problem. More

by johnjudyb Verified Customer Verified Customer

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Great service department. Only improvement would be respecting a clean vehicle. My vehicle is always clean inside and out. When I get it back from service it comes back with Only improvement would be respecting a clean vehicle. My vehicle is always clean inside and out. When I get it back from service it comes back with lots of grease on paint and interior. Often in weird places. More

by RYANAM3 Verified Customer Verified Customer

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I am pretty sure the service dept did not coat my vehicle with the resistall product. The vehicle did not have a drop of water on it (part of the application process), to include the need, the interior had a with the resistall product. The vehicle did not have a drop of water on it (part of the application process), to include the need, the interior had absolutely no residual odor or dampness, there was still dried dirt stuck to the vehicle, and after wiping some bird dropping off the hood, I found it had left a mark. I'm not sure what resistall will say if I call them with a stained interior or round paint, but I would have to say, "I was told it was applied" and hope they would repair any damage(?) I do not know that I want to use colonial's service center, as I haven't gotten an answer as to how this was applied as quickly as it was, with no evidence of it being done. How do I trust and oil change or a repair? Unsure who in service was supposed to apply this, but the manager would be the responsible individual who would ensure a brand new vehicle was properly handled. More

by chelenhip Verified Customer Verified Customer

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