Mark Allen | Page 35

Noise issues Appeared to do thorough search but found no issues. Could have kept me informed better. All afternoon no word. Did not hear that they were keeping the Appeared to do thorough search but found no issues. Could have kept me informed better. All afternoon no word. Did not hear that they were keeping the car overnight until I called. Sarah was helpful and finally informed me. More

by CARL.MEYER Verified Customer Verified Customer

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Everyone was so caring and professional. John Bach was very genuine and understood what I was looking for. He was very helpful with setting up my new XTR 4. They were able to find the XTR 4 t John Bach was very genuine and understood what I was looking for. He was very helpful with setting up my new XTR 4. They were able to find the XTR 4 that I was wanting without any pressure. More

by AUDREYV52 Verified Customer Verified Customer

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Sales personnel outstanding Although the sales department is superb, the two men at the service desk need to work elsewhere, This is not Cadillac service. They argue between t Although the sales department is superb, the two men at the service desk need to work elsewhere, This is not Cadillac service. They argue between themselves, tell us, the customers, to go take care of ourselves and forget to include everything in the work orders. I will probably need to go elsewhere for service, what a shame as The cars, the sales staff, that business office are all top notch! My suggestion is tha the service staff needs supervision. If you Make any changes, post it and I will return. Dr. Terry Waters More

by T3waters Verified Customer Verified Customer

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Had to wait two months for my car R u for real? You want a good review? I’ve had nothing but runaround. Even your corporate office wouldn’t call me back. My case number was 9-5087425 R u for real? You want a good review? I’ve had nothing but runaround. Even your corporate office wouldn’t call me back. My case number was 9-5087425901. Tanisha. All I heard was you’ll get your car soon More

by louisemprovost Verified Customer Verified Customer

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Quick and easy. They had the car we wanted and the purchase process was quick and easy. Financing process was easy. Sales person was very knowledgeable of the vehicle They had the car we wanted and the purchase process was quick and easy. Financing process was easy. Sales person was very knowledgeable of the vehicle. More

by RKSHIRLEY1 Verified Customer Verified Customer

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Great Dealership Excellent experience dealing with Plaza Cadillac in Leesburg, Florida. They gave us a good amount for our trade and we were able to make a deal on a Excellent experience dealing with Plaza Cadillac in Leesburg, Florida. They gave us a good amount for our trade and we were able to make a deal on a certified pre-owned 2017 Cadillac XTS. We’ll be back. More

by cindyryb Verified Customer Verified Customer

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Purchase a new car Everyone is always helpful, professional but friendly. Always trying to do the best they can. This is my 3 car from Rick- go to guy!!! Everyone is always helpful, professional but friendly. Always trying to do the best they can. This is my 3 car from Rick- go to guy!!! More

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after the sale I have bought many new cars with this being my 1st Cadillac. There were 4 sales people in the room to close the deal which seemed aggressive, however I have bought many new cars with this being my 1st Cadillac. There were 4 sales people in the room to close the deal which seemed aggressive, however 3 months after the sale not 1 has called to ask if all was OK. Of all the vehicles I has bought this is the 1st time no interest for the customer has been displayed. It was our most expensive car yet and so surprised no one cared to check on us. With so many options you would think a follow up is a necessity. Disappointed in staff More

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All total-good Mark Allen did not explain the bill of purchase price, very good! To me being 76 years old, I don’t get things like did when I was Younger.We felt r Mark Allen did not explain the bill of purchase price, very good! To me being 76 years old, I don’t get things like did when I was Younger.We felt rushed. More

by ARLOMAE43 Verified Customer Verified Customer

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Better used than new We liked the car we purchased it was certified and had an extended warranty. You new smaller SUV was a different story. No real movement on price. We liked the car we purchased it was certified and had an extended warranty. You new smaller SUV was a different story. No real movement on price. Not sure if was Corp or the dealers lack of movement on the price. More

by WILL1005SUE Verified Customer Verified Customer

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