Patrick Bianchi
Patrick Bianchi at Plaza Cadillac

Patrick Bianchi

Service Director

Plaza Cadillac

8893 US-441
Leesburg, FL 34788

4.7
78 Reviews
4.7

78 Reviews

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78 Reviews of Patrick Bianchi

August 01, 2026

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Employee Rating

Great service and fast on scheduled maintenance. also continued concern from The sales team .servive staff concerned about our issues More

by farmer4849
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Recommend Dealer
Yes

July 16, 2026

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A hour and a half oil change will make me look for another dealer who can get it done quicker. My last oil change took 2 and a half hours which is unacceptable. More

by bobt5
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Recommend Dealer
Yes
Jul 17, 2026

Plaza Cadillac responded

I sincerely apologize that we did not meet your expectations regarding the time required to complete your service. We always strive to communicate an accurate estimate of how long each visit should take. Based on your service history, your visit included more than just an oil change. On your Cadillac, routine maintenance typically involves several additional services to help ensure your vehicle is operating safely and efficiently. During your appointment, we performed: An oil and filter change A tire rotation A comprehensive vehicle inspection, including the brakes, fluid levels, and tire pressures A check for any available computer/software updates A review for any open safety recalls Replacement of both the engine air filter and cabin air filter A complimentary wash and vacuum of your vehicle A service of this scope typically takes about an hour and a half to complete. We appreciate your feedback and are sorry that the timing did not meet your expectations. If you would like to discuss your experience further, please don't hesitate to give me a call. I'd be happy to speak with you. Thank you for your business, and we appreciate the opportunity to serve you.

June 05, 2026

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Everyone is always polite and professional when a trip to the dealership is necessary. I have had oil and tire services done in addition to my warranty work. There is a dealership closer to me, but they don More

by WHOSCADILLACISTHAT
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Recommend Dealer
Yes

April 24, 2026

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The best thing about this dealership is the service manager named Harry. Since 2014 when I bought my ATS, Harry has provided the best service I’ve ever had. Because he was so knowledgeable and trustwor More

by LINDA.C.MOTO
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Recommend Dealer
Yes

March 13, 2026

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Patrick and his service team always provide an excellent experience at the dealership. Thank you! More

by PACCIONEFAMILY
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Recommend Dealer
Yes

March 10, 2026

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We were very happy with the service on our 2016 SRX Cadillac we would recommend this dealership to our neighbors and friends. They did a job well done. More

by LHCRUISING@gmail.com
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Recommend Dealer
Yes

Other Employees Tagged: Mark Allen

February 13, 2026

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Concerned that perhaps the Radar had gone out again, and as it turned out, it was just a modular component that needed to be reset, so the car would continue to talk to GM, and my Cruise and Super Cruise wo More

by Ocalakid55
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Recommend Dealer
Yes

Other Employees Tagged: Tony Pagano, Chris Johnson , Patrick at the service desk.

November 18, 2025

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Easy to Deal with. Nice Staff. Came for payment the next day. nice to be trusted. More

by corussell63
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Recommend Dealer
Yes

July 02, 2025

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Very helpful. My sales man Ivan came right out assisted us with the purchase of a 2022 charger R/T in and out made sure car was clean and fueled. I give the 5 out More

by jaguirreiii
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Recommend Dealer
Yes

April 19, 2025

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Professional and friendly staff, excellent service department. Patrick was personally involved in assuring that my service concerns were met. More

by JIMBALB
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Recommend Dealer
Yes

Other Employees Tagged: Christie & Chase

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