Mark Alvarez | Page 3
Internal Service Manager
Arlington Toyota
10939 Atlantic Blvd
Jacksonville, FL 32225
50 Reviews
Write a Review50 Reviews of Mark Alvarez
January 26, 2021
Grease hand prints on hood and out side and in side of door. Took a long time even with appointment . Even this review page is really bad . You have to leave 25 words. door. Took a long time even with appointment . Even this review page is really bad . You have to leave 25 words. More
January 06, 2021
I visited your service department twice, and received exceptional service. However, Mr. Dillon Cherena, was remarkable in quelling my concerns. Also, he allowed me access to his contact information shoul exceptional service. However, Mr. Dillon Cherena, was remarkable in quelling my concerns. Also, he allowed me access to his contact information should I need any further assistance. Therefore, I am a very happy customer. More
Other Employees Tagged: Josh McCormick
November 02, 2020
The service was good and they fixed the problem. I wish the staff wore masks consistently. Quite a few did not inside the dealership and I was a little uncomfortable with this. Especially with a city wid the staff wore masks consistently. Quite a few did not inside the dealership and I was a little uncomfortable with this. Especially with a city wide mandate. More
September 30, 2020
They improved a lot the service specially because there are more women’s working and I think they are more sensitive not feisty, I had problems in the past were an employee start looking at me feisty becau are more women’s working and I think they are more sensitive not feisty, I had problems in the past were an employee start looking at me feisty because I argued with another but not to fight just because I was complaining, but the worst is that the supervisor came and without asking me what happened he defended his employee without investigating what happened even when another customer told him what happened. I never received an apology from them More
Other Employees Tagged: Dawn Chandler
September 30, 2020
Everyone at Arlington Toyota was fantastic. I showed up just before closing on a Monday and had my vehicle back repaired the following afternoon. I did not call to make an appointment. just before closing on a Monday and had my vehicle back repaired the following afternoon. I did not call to make an appointment. More
September 25, 2020
Great service department. Mike Sandelin always goes the extra mile and I never have doubts about the service I receive at Arlington Toyota. Been a loyal customer for over 15 years and will continue to be! extra mile and I never have doubts about the service I receive at Arlington Toyota. Been a loyal customer for over 15 years and will continue to be! More
Other Employees Tagged: Chauncey Andrews, Mike Sandelin
September 24, 2020
Terrible service. I waited 3 hours for a tire rotation and terrible car wash and vacuum. Zero pride in their work. Was not happy at all. and terrible car wash and vacuum. Zero pride in their work. Was not happy at all. More
Other Employees Tagged: Chris Fedd, Chauncey Andrews, Ed Danley, Brittany Gerding , Mike Calhoun, Megan Bearss