Mark Babineau | Page 8

Bought many cars and trucks from Colonial Ford always a great experience. Mark runs a great crew. Best deals around. great experience. Mark runs a great crew. Best deals around. More

by dennist01 Verified Customer Verified Customer

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The entire Service Department staff is fantastic. Incredibly helpful in scheduling appointments, the Service Director (Bob Chandler) & Advisors (Phil K. & Sue V.) explain thoroughly what work is requ Incredibly helpful in scheduling appointments, the Service Director (Bob Chandler) & Advisors (Phil K. & Sue V.) explain thoroughly what work is required to make any necessary repairs and are always willing to answer any questions & resolve any concerns I may have. Let’s not forget to mention the hardworking Technicians that complete these jobs with very little wait time, making it quite accommodating. Should my vehicle require anything special ordered, I just go directly to Colonial’s Parts Department; Brian and Billy make this process easy-peasy, & I’m notified once these parts have been receipted in. The Sales Department is super-duper friendly and able to find the right vehicle to suit your needs. If there’s one person who keeps everything in the dealership running ship-shape, it’s their General Manager, Mark Babineau. He welcomes everyone with a warm smile and wants only the best for his customers, making sure all aspects of your visit are a pleasurable experience. But the best part, I find, is the surprise interaction you’ll receive with sweet Gamora, she makes the visit to Colonial Ford of Marlboro the bestest ever! From basic maintenance and emergency repairs to state inspections or desired new &/or used vehicle purchases, this dealership does it all. I will always bring my vehicle here. I highly recommend. More

by jllewis2384 Verified Customer Verified Customer

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I would definitely purchase another vehicle from mark and his team! They made the process painless and easy! his team! They made the process painless and easy! More

by legacylandscape Verified Customer Verified Customer

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Excellent dealership! I was looking for a new SUV. Steve was welcoming, very knowledgeable about their cars, recommended a demo ride and clearly explained all the features I was looking for a new SUV. Steve was welcoming, very knowledgeable about their cars, recommended a demo ride and clearly explained all the features. They put together a solid deal with a trade in and explained financing and other options in a low pressure way -- really appreciated that! Picking up the car was in and out - quick, painless and all the paperwork was done correctly. Steve followed up throughout the process including after the sale. Mark, the GM, checked in periodically. In summary, a great place to buy or lease a car -- Many thanks Colonial Ford! More

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Great deals. Fast service! Understanding. Felt like I was being put in the correct car for my needs. Fast service! Understanding. Felt like I was being put in the correct car for my needs. More

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I had an issue with the process. There were several mistakes that were made by Colonial but, we all make mistakes. The real test of a person or a business is how do you handle the mi There were several mistakes that were made by Colonial but, we all make mistakes. The real test of a person or a business is how do you handle the mistake. I will be the first one to say Mark Babineau handled it like a professional and a person who actually cares about his customers. As a business owner myself I take full responsibility for any mishaps from any one of my 75 employees and to see Mark be accountable for the missteps for his--gave me the confidence to re-write my initial review. Lastly, I was so impressed by Mark's professionalism that I will undoubtedly look to them for my next purchase of a vehicle. I appreciate good business. More

by jessiah Verified Customer Verified Customer

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It was alright the process was not smooth, though we had paid for the vehicle we felt rushed to pick it up as it was bothering the sales person. We were being held up by the paperwork. paid for the vehicle we felt rushed to pick it up as it was bothering the sales person. We were being held up by the paperwork. More

by mbustamante2 Verified Customer Verified Customer

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Great experience outstanding Moses the sales manager and the whole team was great Very happy with everything the whole team was great Very happy with everything More

by RENOVOLAND Verified Customer Verified Customer

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My appointment time and time at the dealership was what I expected. Great attention and care given to my vehicle. expected. Great attention and care given to my vehicle. More

by michael11010 Verified Customer Verified Customer

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I’ve gone to many other dealerships in the past 25 years that I’ve been purchasing vehicles and the biggest difference is the way the sales people treat the customers. No pressure, no scams just upfront and that I’ve been purchasing vehicles and the biggest difference is the way the sales people treat the customers. No pressure, no scams just upfront and honest. Prices are very competitive but it’s the overall great experience that has me only buying from this dealership. Just purchased my 7th vehicle from them last week, I bought my first one in 2004. More

by j.bisazza Verified Customer Verified Customer

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