Melissa Sigmon- SUBARU
Melissa Sigmon- SUBARU at Southern Team Hyundai Nissan Subaru Volkswagen

Melissa Sigmon- SUBARU

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

Contact Me
4.9
875 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

15 yrs

4.9

875 Reviews

Write a Review

875 Reviews of Melissa Sigmon- SUBARU

July 19, 2026

Dealership Rating
Employee Rating

Very professional staff and they are good about communicating with you when your vehicle needs additional services performed More

by KDT1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

July 16, 2026

Dealership Rating
Employee Rating

The Subaru service department fixed my flat tire and offered to complete my inspection before it was due. The price was less than what was expected. Thank you. More

by LaSonya.poindexter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker , Melissa R.?

July 11, 2026

Dealership Rating
Employee Rating

Timely check in and did not wait too long. Friendly staff too! Always been a good experience. More

by strspang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 13, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 10, 2026

Dealership Rating
Employee Rating

I was there for an oil change and a state inspection. Got out in less than one hour. I complained about the rear seat belts being hard to buckle. They looked at it and agreed; poor design. Melissa S is More

by MURRAYR64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to have you back with us again!

July 08, 2026

Dealership Rating
Employee Rating

Service was fast, service personnel were polite and patient , waiting room was comfortable, and car was clean when returned. All around a nice experience. It would only be better if routine maintenanc More

by FLMHULL
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jul 08, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 03, 2026

Dealership Rating
Employee Rating

Excellent service and people who are always willing to listen and answer any questions. A pleasure working with them. More

by HONEYBEE69US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 01, 2026

Dealership Rating
Employee Rating

Subaru and Nissan Service departs are always helpful knowledgeable and friendly. We always buy and service our vehicles at Southern Team. More

by bnlutjen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 01, 2026

Dealership Rating
Employee Rating

The service was great the only thing was poor was ur AI phone service makes me not to call for that reason... More

by ejmiles2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Brickner, Jennifer Tucker

Jul 03, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to provide us with this feedback.

June 29, 2026

Dealership Rating
Employee Rating

I have had better service at this facility. When I left this appointment, I was very unhappy. More

by Takers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 29, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

A service was performed on Tequita's 2019 Forester. When she made the appointment, she had requested Greg Jennings to work on her vehicle. When she arrived at the appointment, she did not mention it and did not feel she should have mentioned that only Greg works on her car. After the work was completed, she realized Greg did not work on her car. Melissa Plyler apologized and offered that Greg come out and look at her car. He did come out and said everything was fine. She feels that since Southern Team has taken over, the place is going downhill. She came in to get her Commador paint sealant kit and was told we no longer give out kits. She was very upset and asked for a refund. Melissa Sigmon found her a kit. Jim Wise apologized and gave her Mike Kazee's direct number and made notes in the system that only Greg works on her car. She was happy I called and offered what I could do.

June 29, 2026

Dealership Rating
Employee Rating

Unlike my experiences with my previous Subaru from this dealership, my most recent visit went very well. The staff was informative, helpful, and had my Crosstrek serviced in a very reasonable amount of tim More

by KARENSUZANNE05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I don’t remember the person who completed my service, but she was super nice, too.

Jun 29, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

1
...

Dealership Inventory (669 Vehicles)

new 2026 Hyundai SANTA FE HEV car, priced at $35,992
2026 Hyundai SANTA FE HEV
new
Serenity White exterior
Automatic
All-wheel Drive
used 2025 Subaru Crosstrek car, priced at $27,305
2025 Subaru Crosstrek
used
Offshore Blue Metallic exterior
CVT
All-wheel Drive
used 2025 Hyundai Venue car, priced at $21,387
2025 Hyundai Venue
used
Intense Blue exterior
CVT
Front-wheel Drive
new 2026 Hyundai TUCSON Hybrid car, priced at $36,409
2026 Hyundai TUCSON Hybrid
new
Amazon Gray exterior
Automatic
All-wheel Drive
new 2026 Nissan Altima car, priced at $29,140
2026 Nissan Altima
new
Brilliant Silver Metallic exterior
CVT
Front-wheel Drive
new 2026 Volkswagen Atlas car, priced at $44,939
2026 Volkswagen Atlas
new
Pure Gray exterior
Automatic
All-wheel Drive