Melissa Sigmon- SUBARU
Melissa Sigmon- SUBARU at Southern Team Hyundai Nissan Subaru Volkswagen

Melissa Sigmon- SUBARU

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.9
847 Reviews

Dealership Experience

3 yrs, 8 mos

Industry Experience

14 yrs, 10 mos

4.9

847 Reviews

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847 Reviews of Melissa Sigmon- SUBARU

May 21, 2026

Dealership Rating
Employee Rating

Without pressure the service rep notified me of needed service and let me decide on completion of that service. They were courteous and always helpful. More

by DENGLAND03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

May 20, 2026

Dealership Rating
Employee Rating

Car was scratched during initial service. The dealership took care of this issue and I was satisfied More

by Tom
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

May 20, 2026

Dealership Rating
Employee Rating

I have always had a good experience with Southern Team Subaru, from maintainence to repair to parts. Never disappointed. Good communication and great staff! More

by PSHOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Heather Hancock

May 20, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 19, 2026

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This is a clean and organized dealership. The service staff are courteous and professional. Mechanic work is exempmary More

by Flynnc
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 20, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 18, 2026

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Employee Rating

They always do a good job with service, but they seem to have shortages in time or workers. Last time I had an oil change, I had to wait 2 months for an appointment. This time my appointment was scheduled More

by AKENSPEECH
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 20, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback and are eager to better your return experience.

May 16, 2026

Dealership Rating
Employee Rating

Had an appointment for a yearly car inspection. It took 2 hours to do the inspection on a new Subaru with 13,000 miles. After waiting 90 minutes, the advisor updated me and said that the techs we More

by wdscns
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 20, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialVRAHY@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 16, 2026

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Employee Rating

Great to work with from Mel in sales to Melissa in service and Lisa with customer support at any time. Thank you all. More

by BOLLING.CASEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 13, 2026

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Employee Rating

Chase did a great job in getting me an appointment early as I had to travel. More

by MELISSAKELLYOSULLIVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 11, 2026

Dealership Rating
Employee Rating

Excellent service and friendly staff, oil changes takes about one hour. They let you know of services that need to be done. More

by CWDIVERS
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

May 09, 2026

Dealership Rating
Employee Rating

I have dealt with southern team Subaru ever since it opened. I can honestly say that they have always, always treated me as a valued customer. They have bent over backwards to answer any question I ever More

by PSHOLT
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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