Melissa Sigmon- SUBARU
Melissa Sigmon- SUBARU at Southern Team Hyundai Nissan Subaru Volkswagen

Melissa Sigmon- SUBARU

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.9
883 Reviews

Dealership Experience

4 yrs

Industry Experience

15 yrs, 2 mos

4.9

883 Reviews

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883 Reviews of Melissa Sigmon- SUBARU

September 16, 2026

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Employee Rating

Southern Team gave excellent service for my Hyundai. They did all the scheduled maintenance and fixed a tricky problem with my window control. More

by walter.neilsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyse Allen, Troy Brickner

Sep 17, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 16, 2026

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always easy to schedule appointments, nice waiting room, inform you of any issues before doung repairs, quick work, fair prices More

by comsurv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyse Allen

Sep 17, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 16, 2026

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After 8 1/2 hours tire was finally replaced, as an apology i received 1/4 tank of gas. I have been a customer for 27 years and the service department needs to be greatly improved. More

by MARINEMOM61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Baker

Sep 16, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your 27 years of loyalty and apologize for the long wait and any dissatisfaction with our service. Please feel free to email us at socialVRASU@southernteam.com with your contact information and a manager will contact you to address your concerns.

August 31, 2026

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Yaw always do a wonderful job on my car I love southern team auto service More

by Lechelle wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 27, 2026

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The inspections and diagnostic advice the service people give are what keeps us coming back. I count on the staff to keep our car running smoothly. A fantastic group of people. More

by ANDREWSB323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 26, 2026

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Very efficient and capable. I was able to schedule an appointment easily, and they handled my request efficiently. More

by ITSONLYCHAD
Service Price Transparency
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Recommend Dealer
Yes
Aug 26, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 11, 2026

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Always Perfect service ! !!!!! This is my 4th Subaru from Southern Team . Wouldn't go anywhere else !! Thank you, Melissa Sigmon , for being my advisor at most recent visit. More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker , Melissa Sigmon

Aug 12, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 01, 2026

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Employee Rating

I was very pleased with the service I received, I had had trouble with battery for about a month. my only complaint is having to wait so long for appointment for service. More

by CHARLIE94
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Aug 07, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 22, 2026

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Employee Rating

We loved working with Kevin Johnson; his explanations of how our new Forester worked were clear and very beneficial. Mark Baker is also exceptional in the service department. More

by FRPASLEY
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Kevin Johnson

Jul 23, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 19, 2026

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Employee Rating

Very professional staff and they are good about communicating with you when your vehicle needs additional services performed More

by KDT1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Jul 23, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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