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Mark Baker
Mark Baker at Southern Team Hyundai Nissan Subaru Volkswagen

Mark Baker | Page 110

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
1,467 Reviews
4.8

1,467 Reviews

Write a Review

1467 Reviews of Mark Baker

December 28, 2022

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Employee Rating

As always, the Service Department went above and beyond. Very professional staff and an inviting waiting room with warm and cold beverages. My car is 3 years old and no one else is allowed to work on it. More

by HOTELMANAGER47088
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bill Ferguson

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Dec 28, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 28, 2022

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Instill confidence that the job will be done right. Friendly at all points. Timely service. More

by CELESTELUTJEN
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Melissa

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Dec 28, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 28, 2022

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Service department staff is friendly and professional. Pleasant experience. Will return for future service needs. More

by WALTERS61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Ferguson, Mike White , Mark Straley, Brennon Viele, Harold Woody

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Dec 28, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back again! Have a great day!

December 27, 2022

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Everyone is very helpful with getting our vehicle serviced. We would highly recommend for upcoming issues. More

by wdoug2880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 27, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

December 27, 2022

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Employee Rating

I got my oil changed and they broke a part in my car and it leaked oil all over my engine. Had to have it towed back there and fixed. More

by ANNAMARIE.COMPTON87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 27, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com. We hope to hear back from you soon.

December 26, 2022

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Employee Rating

Dealership met my expectations and delivery was good. Everything was done to my satisfaction at the visit More

by Wkh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Ferguson, Mike White , Mark Straley, Brennon Viele, Harold Woody

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Dec 26, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 23, 2022

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Employee Rating

Everyone was very professional and accommodating and explained everything that was done. Merry Christmas to all. More

by PLSWAINE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Dec 23, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

Dec 23, 2022

PLSWAINE responded

You are welcome.

December 23, 2022

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They are always highly efficient and accommodating. We have been very pleased with our service. More

by 4HUMBERT
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Recommend Dealer
Yes
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Dec 23, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 22, 2022

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Great service! It was easy to schedule and reschedule appointments. Very knowledgeable staff. Thank you More

by sabanovicelvir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 23, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 22, 2022

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Employee Rating

Nice comfortable wait area, beverages are there for customers, tv available to watch, reading materials available. More

by TERESATHRUSH215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 22, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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