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Mark Baker

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Mark Baker

Mark Baker | Page 130

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8

1,467 Reviews

Overview Reviews (1467) Inventory (512)

4.8

1,467 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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1467 Reviews of Mark Baker

April 27, 2022

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Employee Rating

The service is exemplary always. The cost to do a basic brake pads and rotors change out on the FRONT ONLY was pushing $600.00. I have responded to the last email that asked for a The cost to do a basic brake pads and rotors change out on the FRONT ONLY was pushing $600.00. I have responded to the last email that asked for a review and asked if those types of wear and tare replacements are required to have it done at the dealer if we buy parts designed for my 2019 Subaru Ascent. The cost of the just the parts is HALF of what I was charged at the dealer. I have not gotten a response to my question at this point. Still waiting. Gail Nicely More

by DEEREGAL

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 27, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for your feedback, Gail. Please know that we have shared your information with our service leaders who will be contacting you directly to provide an answer for your inquiry. Be well.

April 26, 2022

Dealership Rating

Employee Rating

Very clean. And prompt. All in all very pleasant experience. A a a a a And prompt. All in all very pleasant experience. A a a a a More

by Rjgiebas

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: I dont remember his name but very good

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Apr 26, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

April 25, 2022

Dealership Rating

Employee Rating

Good work friendly prompt courteous clean shop and waiting room We will return for service waiting room We will return for service More

by HOCKEYGOAD

Verified Customer

Customer Service

Recommend Dealer

Yes

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Apr 26, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 22, 2022

Dealership Rating

Employee Rating

Quick and efficient service from the service area team. Very friendly and pleasant to the customers Very friendly and pleasant to the customers More

by CWPARRIS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 22, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 22, 2022

Dealership Rating

Employee Rating

Easy to schedule service, fast and courteous, nice waiting room, fair prices, excellent service and workmanship. waiting room, fair prices, excellent service and workmanship. More

by JHOLLER418

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 22, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

April 20, 2022

Dealership Rating

Employee Rating

Even at the end of the day, they got me in on time and out in the expected amount of time. out in the expected amount of time. More

by TGOLFC

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 20, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

April 20, 2022

Dealership Rating

Employee Rating

Thanks for completing the state inspection on my vehicle. Your location is so convenient for me! Your location is so convenient for me! More

by NITAE2002

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Bill Ferguson, Mike White , Mark Straley, Brennon Viele, Harold Woody

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Apr 20, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 20, 2022

Dealership Rating

Employee Rating

I waited at the dealership while my car was being inspected. Nice waiting area with plenty of space for multiple people. inspected. Nice waiting area with plenty of space for multiple people. More

by NLBRYANT

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 20, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 20, 2022

Dealership Rating

Employee Rating

The staff is very friendly and I didn’t have to wait long to get my car serviced. to get my car serviced. More

by CHRISTAHBURNETTE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 20, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

April 19, 2022

Dealership Rating

Employee Rating

They fixed my car it is running good. The staff is very helpful. I received a rental car while my car was being fixed. The staff is very helpful. I received a rental car while my car was being fixed. More

by JMWILLIAMS101

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Bill Ferguson, Mike White , Mark Straley, Brennon Viele, Harold Woody

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Apr 19, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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