Mark Baker | Page 146
Subaru Service Writer
Southern Team Hyundai Nissan Subaru Volkswagen
6520 Peters Creek Rd
Roanoke, VA 24019
1,502 Reviews
Write a Review1502 Reviews of Mark Baker
December 14, 2021
I am very pleased with the service I have received at Southern Team Subaru for the past year. They are exceptional. Knowledgeable, friendly and they got the job done right! Thank you!!! Southern Team Subaru for the past year. They are exceptional. Knowledgeable, friendly and they got the job done right! Thank you!!! More
Other Employees Tagged: Eric
December 10, 2021
The oil change and inspection were completed as requested, but the tire pressure issue was not addressed, despite an additional request for it to be double checked. The state inspection report indi requested, but the tire pressure issue was not addressed, despite an additional request for it to be double checked. The state inspection report indicated something different than what the vehicle sensors reflected. When I called the dealership and brought up my concerns, they directed me to the exact same person that I dealt with originally instead of a different manager as I requested. I do not feel like the individual I dealt with resolved my concerns, addressed my complaint, or apologized- despite admitting he had made a mistake. This resulted in financial inconvenience for me and at least an hour of my time to fix it myself. Not a great experience for my first time with a dealership under new management. More
December 06, 2021
EVERTHING WAS GREAT. THANKS A BUNCHFREDA B TOMSEVERYONE EVERTHING WAS GREAT. THANKS A BUNCH FREDA B TOMS EVERYONE HAVE A GREAT HOLIDAY I WILL ALWAYS BE A CUSTOMER OF HYUNDAL IF I NEED IT EVERTHING WAS GREAT. THANKS A BUNCH FREDA B TOMS EVERYONE HAVE A GREAT HOLIDAY I WILL ALWAYS BE A CUSTOMER OF HYUNDAL IF I NEED IT More
Other Employees Tagged: Bill Ferguson, Mike White , E.B. Padgett, Mark Straley, Brennon Viele, Harold Woody
November 24, 2021
It is a pleasure to have my car serviced by Southern Team. I know my Subaru is always in good hands. Their service is outstanding as there is no long wait. Arriving at the scheduled time and then my Team. I know my Subaru is always in good hands. Their service is outstanding as there is no long wait. Arriving at the scheduled time and then my car is taken for its' "Check up". I had a question and your representative answered it immediately. Much appreciated. Always friendly service with a smile. I highly recommend Southern Team!! More
Other Employees Tagged: Rick Burke
November 24, 2021
The folks who work at the service desk are very nice, which is the only thing that saved this review from being a 1 star. I have called multiple (dozens of) times for two different issues in the last 2 m which is the only thing that saved this review from being a 1 star. I have called multiple (dozens of) times for two different issues in the last 2 months and been transferred to a phone that always goes to voice mail and I NEVER received a call back. Ever since Southern Team took over First Team I have lost all respect for this dealership. One lady who answer the phone to direct my call was very rude the last time I called xxxxxxxx about her job and how she had answered over a hundred phone calls already that morning. I’m at the point that I’m ready to sell my Subaru and get back into a Toyota. More
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