Mark Baker
Mark Baker at Southern Team Hyundai Nissan Subaru Volkswagen

Mark Baker | Page 6

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

Contact Me
4.8
1,394 Reviews
4.8

1,394 Reviews

Write a Review

1394 Reviews of Mark Baker

February 27, 2026

Dealership Rating
Employee Rating

Busy but they do their best to get your car serviced in a timely matter More

by MKLWFU83
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

February 26, 2026

Dealership Rating
Employee Rating

They were all so nice and explained everything very well. The wait wasn't that bad, and I got a free inspection of my specific Subaru which is great because since it's as a Subaru place they know exactly wha More

by MIKACHEYROSE
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

February 25, 2026

Dealership Rating
Employee Rating

Everyone was courteous, professional, efficient on time and accommodating. The facility is very accommodating and comfortable. More

by SWILLIS5219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 24, 2026

Dealership Rating
Employee Rating

Always professional. Punctual. Keeps me updated and maintains my subaru perfectly Friendly Helpful, kind, knowledgeable More

by trwrhw1984
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

February 23, 2026

Dealership Rating
Employee Rating

Always good attention and work. Thank you ... Glad that I purchased my Subaru from you, great service for a great vehicle! More

by LPERKINS4443
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

February 23, 2026

Dealership Rating
Employee Rating

Was a stranded traveler and they kept my car for two days and didn't even look at it. Service dept. overloaded and has a poor quality reputation. More

by DRKENTGOODE
Recommend Dealer
No

Other Employees Tagged: Mark Baker

Feb 24, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

While we understand how frustrating it is when a vehicle breaks down, there are important details regarding this situation that were not included in your review. The towing company did not clearly communicate the arrival of your vehicle to our team. As a result, we were unaware that your car was on the lot until late the following day. Our dealership has a policy to treat all towed-in vehicles as a "Trauma Level 1" priority, where our technicians immediately triage the vehicle and report back. We take great pride in our service reputation. Because of our commitment to these situations, Subaru of America has nationally recognized us multiple times as a retailer that goes above and beyond to assist travelers requiring urgent repairs. We understand your disappointment regarding your vehicle's failure, but please know that our team works hard for our guests and takes these emergent situations very seriously. Best regards, David Dillon

February 23, 2026

Dealership Rating
Employee Rating

Excellent! Mark was above and beyond in his service to me ! And it was greatly appreciated ! More

by williamwhit54
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

February 22, 2026

Dealership Rating
Employee Rating

Good through service, good waiting room, everyone was professional and polite. It's nice being in the original service section again, didn't care for the location on the other side of the dealerships . More

by Mbhc2
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

February 22, 2026

Dealership Rating
Employee Rating

They kept me informed on status of work on my vehicle and was done in time More

by MSMITH6852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 20, 2026

Dealership Rating
Employee Rating

The dealership has been outstanding since I started working with them in 2017. I did not work with Mark until the end of my visit, but he did well as he also did at other times. Melissa did most of the More

by tarternita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Sigmon- SUBARU

...
6
...

Dealership Inventory (747 Vehicles)

new 2026 Subaru Crosstrek car, priced at $30,718
2026 Subaru Crosstrek
new
Crystal White exterior
CVT
All-wheel Drive
new 2026 Nissan Sentra car, priced at $24,508
2026 Nissan Sentra
new
Atlantic Gray M exterior
CVT
Front-wheel Drive
new 2026 Hyundai Sonata Hybrid car, priced at $37,558
2026 Hyundai Sonata Hybrid
new
White exterior
Automatic
Front-wheel Drive
new 2026 Hyundai Santa Fe car, priced at $46,246
2026 Hyundai Santa Fe
new
Gray exterior
Automatic
All-wheel Drive
new 2026 Subaru Forester car, priced at $41,236
2026 Subaru Forester
new
Crystal White Pearl exterior
CVT
All-wheel Drive
new 2026 Volkswagen Tiguan car, priced at $36,939
2026 Volkswagen Tiguan
new
Platinum Gray Metallic exterior
Unknown
All-wheel Drive