Mark Barbagallo

Horrible service experience. Had an appointment this morning for auto butler. Received several emails reminding me of my appointment . I showed up and was told machine was broken Had an appointment this morning for auto butler. Received several emails reminding me of my appointment . I showed up and was told machine was broken and no idea when it would be fixed. I asked why no one called me to cancel the appointment and I received a shrugged shoulder with the words "I have no idea".. More

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Professional and effective . Sales rep was receptive and informative. Although, I did feel a little pressure to purchase. Sales rep was receptive and informative. Although, I did feel a little pressure to purchase. More

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Mark has always been a pleasure to work with and very accurate when reviewing the service results accurate when reviewing the service results More

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Bought a 11k car after taxes and fees 20k plus interest 2 days later vehicle broke down from waterpump 4 days later seals leaking from over filling the oil by 2 quarts also bolts were halfway out on the top days later vehicle broke down from waterpump 4 days later seals leaking from over filling the oil by 2 quarts also bolts were halfway out on the top of the head gasket also transmission shift hard they did replace the waterpump for free after way over paying for an 11k vehicle they spilled hot oil or something all over my front bumper and now I have black melted marks all over my white bumper after they gave me a 100 bucks for my trade in that I never had any issues with I do love a good honda but would I recommend this place not on my worsted enemy if I could take this car back and get half my money back I probably would. More

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Mark Barbagallo provided excellent service and consultation to me. Mark was very professional, courteous and efficient. I was trying to fill out the survey and clicked something which gave mark le consultation to me. Mark was very professional, courteous and efficient. I was trying to fill out the survey and clicked something which gave mark less than 5 stars. It was an error. I give Mark five stars he gave excellent service. More

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I will not use this dealer to buy a car again. I got a bad deal. bad deal. More

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We are so impressed with the professional and courteous people who work at Honda of Ocala. We’ve done business there many times and have not been disappointed. Our sales person, Jason Cline, was very kno people who work at Honda of Ocala. We’ve done business there many times and have not been disappointed. Our sales person, Jason Cline, was very knowledgeable and a pleasure to work with. More

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We think very highly of this dealership. Ryan Wachtler We think very highly of this dealership. Ryan Wachtler is the main reason we keep coming back to sales. Professional and courteous is the best words We think very highly of this dealership. Ryan Wachtler is the main reason we keep coming back to sales. Professional and courteous is the best words to describe him. He treats you like you part of the dealerships family. We've already told a number of people about him. My wife and daughter think a lot of his kindness as he's respectful to customers. Then I believe in young people. Give Brandon in Service a chance to work some magic for you like Ryan in Sales. Brandon in Service helped us with our car service and keep us informed. I liked that. He's very personable and a honest person. The finance personnel are so friendly trying to help and do not mistreat you. Excellent.. We rate this dealer the best in Ocala and we've dealt with about 6 of them even Leesburg. Staying with Ryan and Brandon if they'll keep us! Honda of Ocala is a Excellent dealership on our Scale of 1 to 10 there a 10 More

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Pleasure to work with Mark. Helpful and flexible. Dealership is great except for the prices (Service). $50 to mount and balance a tire? If prices were more realistic I'd visit more often and have mor Dealership is great except for the prices (Service). $50 to mount and balance a tire? If prices were more realistic I'd visit more often and have more work done. I keep my vehicles for a LONG time, so the Dealership would make out over time. Think about it.... More

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This was my 2nd CRV purchased from OCALA Honda this time a new Hybrid. Jason Cline was outstanding. Also Mark Babagallo in the service dept. a new Hybrid. Jason Cline was outstanding. Also Mark Babagallo in the service dept. More

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