Mark Bowen
Mark Bowen at Crown Hyundai
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Mark Bowen | Page 3

Financial Services Manager

Crown Hyundai

5301 34th St N
St. Petersburg, FL 33714

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4.8
265 Reviews
4.8

265 Reviews

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265 Reviews of Mark Bowen

June 30, 2022

Dealership Rating
Employee Rating

This was my daughter's first new car and first purchase experience. I could not have been happier with how things went. Kenny Sweet was very helpful, friendly, answered all questions and had a great sens More

by mclisa25
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenneth "Kenny" Sweet

Jun 30, 2022

Crown Hyundai responded

Thank you so much for your wonderful review and recommendation! We are so glad that Kenneth provided you and your daughter with a top-notch experience! It is our pleasure to assist you in any way possible. We warmly congratulate her on her first new vehicle-on behalf of the entire team!

June 15, 2022

Dealership Rating
Employee Rating

It took 3 week to clear up a mistake they made that the warranty company said would take 2 hours. More

by Shaylin921
Recommend Dealer
No
Jun 24, 2022

Crown Hyundai responded

Dear Mrs. Belcher, As you know, a clerical error was made years ago on your original warranty registration paperwork. We worked as expeditiously as possible to correct the mistake. Unfortunately, this took a little longer than we both expected. This issue has been resolved, and we hope to serve you better in the future. Sincerely, George Tarr General Manager Crown Hyundai

Jun 25, 2022

Shaylin921 responded

Mr. Tarr You are right the problem did get settled. However your finance manager Mark Bowen was very rude. He told me that you do not keep records for 7 years and wanted to know why it took me 7 years to notice the mistake. On 4 occasions he told me he had no proof that I bought the car there. I sent him paperwork from Hyundai and my registrations. 4 week went by and I called the warranty company and was told to sit in his office till it got done. I called and told him what I was told and he then informed me that again he had no proof of my ownership of my car. I told him I sent him paperwork and he had everything he needed. That was when this got resolved. But it took me telling him I would sit and wait for the paperwork. We have a heat index of 107 and I had no air in a 7 year old car that you manager refused to believe I bought from you. That sir is why you got this rating. And that is why I would not recommend your dealership.

June 09, 2022

Dealership Rating
Employee Rating

John was super helpful, the whole team was amazing made the process such a breeze! Didn’t feel like I was being hassled or coerced in to something. Such an amazing experience and recommend them to all! More

by Trishaherz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Luebke

Jun 14, 2022

Crown Hyundai responded

Thank you so much for your positive review and recommendation! We are so glad that John and the team could provide you with a smooth, top-notch experience! It is our pleasure to assist you in any way possible. we wish you safe travels and we hope for an opportunity to work with you again in the future!

June 08, 2022

Dealership Rating
Employee Rating

This was the 4th vehicle I have brought from Crown & I have had a good experience with all 4 sale people this time it was Carter Burton he was very knowledgeable about all the technology on the car and ma More

by Riddle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carter Burton

Jun 09, 2022

Crown Hyundai responded

Thank you so much for your wonderful review! We are honored by your continued business, and we are so glad that Carter could provide you with a smooth, 5-star experience! It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

June 07, 2022

Dealership Rating
Employee Rating

My experience at Crown Hyundai was great, John helped us out and got us into a new Tucsan easily and without trouble. He was great from the get go and treated both my wife and I with respect. My wife had to More

by KG94
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Luebke

Jun 07, 2022

Crown Hyundai responded

Thank you so much for your positive review! We greatly appreciate the opportunity to work with you, and we are so glad that John provided you and your wife with a top-notch experience! It is our pleasure to assist you in any way possible. We wish you both the warmest congratulations on your new vehicle- on behalf of the entire team! Safe travels!

May 30, 2022

Dealership Rating
Employee Rating

Amazing service and very easy and extremely efficient. From meeting my sales guy Carter to picking the car and closing the deal! More

by Shanny1569
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carter Burton

Jun 01, 2022

Crown Hyundai responded

Thank you for your 5-star rating! We greatly appreciate the opportunity to work with you, and we are so glad that Carter could provide you with a smooth and efficient experience! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

May 22, 2022

Dealership Rating
Employee Rating

Definitely had a positive experience leasing my new 2022 Tucson at Crown Hyundai. Glen Gasbarro was my sales consultant and made the process as pleasant, easy and streamlined as possible. Casey Newman is More

by hrmail1390
Recommend Dealer
Yes

Other Employees Tagged: Casey Newman, Glen Gasbarro

May 24, 2022

Crown Hyundai responded

Thank you so much for your excellent review! We are delighted that Glen, Casey, and Mark, and Irma took great care of you and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team! Safe travels!

May 06, 2022

Dealership Rating
Employee Rating

Absolutely love my new car and thanks to Jennifer Irvin she made my experience quick and easy! She answered ALL my questions and covered the ones I didn’t even think to ask. As a first time buyer so many p More

by yanielizmartinez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Irvin

May 09, 2022

Crown Hyundai responded

Yanieliz, We are so glad that Jennifer could get you into a vehicle that you love- while providing you with a seamless and remarkable experience! She will be honored to have earned your kind recommendation. Thank you so much for your wonderful review! We wish you the safest of travels in your new ride!

May 03, 2022

Dealership Rating
Employee Rating

We were greeted at Crown Genesis by Jennifer Irvin on Saturday and told her what we were looking for. She immediately made sure we were going to get exactly what we wanted. Jennifer made the entire purch More

by Barbaramcguire4
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Irvin

May 05, 2022

Crown Hyundai responded

Barbara and Dale, Thank you so much for your wonderful review and recommendation! We are honored to have had the opportunity to work with you, and we are so glad that Jennifer took great care of you and made your experience with us as seamless as possible! We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! Safe travels!

April 24, 2022

Dealership Rating
Employee Rating

I have already given this dealership five stars on another website carrs.com. But I would like to add to finance guys yes I found them to be forthright and helpful. I was on the fence regarding the ex More

by Zarkmud
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2022

Crown Hyundai responded

Thank you for your 5-star rating! We are so glad that our team provided you with top-notch service throughout your visit! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future!

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