Mark Brosseau

Uptown never fails to impress! My appointment was scheduled for 9:30 am. I had a change in my schedule and arrived at 9. They took me in right away and got my car on the books. My appointment was scheduled for 9:30 am. I had a change in my schedule and arrived at 9. They took me in right away and got my car on the books. They explained that the problem I had would be a couple of hours. They found the issue and replaced the faulty EV Battery and I was on my way in less than 2 hours!. More

by KHOOD1 Verified Customer Verified Customer

Report | Print

No high pressure, a pleasure to deal with. Mark is very professional and answered every question we had. Mark is very professional and answered every question we had. More

by 2018 Escspe Verified Customer Verified Customer

Report | Print

Service was great, They can always get me in and everyone is friendly. Services/Pricing is affordable also. everyone is friendly. Services/Pricing is affordable also. More

by KRECKELM Verified Customer Verified Customer

Report | Print

I've always had a good rapport with Uptown Ford. Purchased two automobiles from you guys. And have my cars serviced regularly. Purchased two automobiles from you guys. And have my cars serviced regularly. More

by Hotdog Verified Customer Verified Customer

Report | Print

Uptown is great for all my service needs. Everyone is friendly and helpful. They always work around my schedule. Everyone is friendly and helpful. They always work around my schedule. More

by KRECKELM Verified Customer Verified Customer

Report | Print

It was really convenient that the technician came to my house instead of me making an appointment to go to the dealership. house instead of me making an appointment to go to the dealership. More

by WHITLOCKKT Verified Customer Verified Customer

Report | Print

I have a problem with very loud squealing brakes from day one, after purchasing my Escape from Uptown. I brought my Escape in three times for the problem. The first time I was told that there was no problem one, after purchasing my Escape from Uptown. I brought my Escape in three times for the problem. The first time I was told that there was no problem the third time they installed shims which did help for a while but the Loud squealing noise came back. I was told that brakes were not covered under warranty and there was nothing else that could be done. In desperation I finally had to contact Ford myself to ask for assistance with the replacement of the brakes. Ford did offer their assistance for part of the brake replacement. Uptown still refused to help with any of the remaining cost for brake replacement. Ford Motor company has been making automobiles for over 120 years. I do not think I am asking too much to have quiet brakes that do not wake my neighbors when I leave home in the morning. More

by DIDAVESAM Verified Customer Verified Customer

Report | Print

Everything was Great. Uptown is the best Dealer to work with. Everyone is friendly and Helpful Uptown is the best Dealer to work with. Everyone is friendly and Helpful More

by KRECKELM Verified Customer Verified Customer

Report | Print

The sales and purchase experiences were wonderful. The staff at Uptown was very helpful, patient and knowledgeable. The staff at Uptown was very helpful, patient and knowledgeable. More

by MEJOANIS Verified Customer Verified Customer

Report | Print

They took great care of us! We resolved all issues and I have purchased my new vehicle from them. They take care of both my vehicles. We resolved all issues and I have purchased my new vehicle from them. They take care of both my vehicles. More

by ANDREASCHWEITZER31 Verified Customer Verified Customer

Report | Print