Mark Chapman
Mark Chapman at Auffenberg Nissan

Mark Chapman | Page 3

General Manager

Auffenberg Nissan

1130 Auffenberg Avenue
Shiloh, IL 62269

4.5
59 Reviews
4.5

59 Reviews

Write a Review

59 Reviews of Mark Chapman

January 14, 2026

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Had financing completed at this dealer. I was to be the co-signer with my daughter, but when the credit union papers came, I was listed as primary. I checked with the credit union and was More

by DDVANDERVEN
Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

Mar 02, 2026

Auffenberg Nissan responded

We apologize for any confusion and inconvenience regarding the financing process. Rest assured, we will work with the credit union to resolve this issue promptly. Thank you for choosing our dealership.

January 08, 2026

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Everyone is so polite & courteous. They treat me like family. The have popcorn chips & water for free! That's customer service while you wait More

by ALVA388
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

Jan 10, 2026

Auffenberg Nissan responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Auffenberg Nissan. We do hope we can be of assistance in the future. Take care!

December 30, 2025

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We drive past many other options for having our Rogue serviced to go to Auffenberg Nissan. The service advisors and service techs are top notch. Service is always quick and finished when promised.. More

by AUBREAJASE
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

Jan 01, 2026

Auffenberg Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 26, 2025

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I love that this dealership is so close and feels like part of my community. I had an easy and fun experience with the crew, particularly my laid back and transparent sales agent, Claire! More

by MEHEF8206
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy , Claire

Dec 29, 2025

Auffenberg Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 19, 2025

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As usual, the service department is incredibly efficient and super polite as well as attentive. More

by rjdouglas72
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

Dec 22, 2025

Auffenberg Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 12, 2025

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Friendly and professional. Still don’t like the 3% charge if I am going to use a credit card. More

by JWILKINSON6289
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Recommend Dealer
Yes

Other Employees Tagged: Jeanine

Dec 15, 2025

Auffenberg Nissan responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. Please contact us at (618) 624-2277 so we can work with you to make this right.

November 30, 2025

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Pretty good service the wait time was shorter than what they told me so I am pretty satisfied. More

by LALA739
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

Dec 03, 2025

Auffenberg Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 25, 2025

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The dealership took their time to make sure everything was in working function.Their kindness is greatly appreciated.Thank You More

by ACEATKINS649
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

Nov 27, 2025

Auffenberg Nissan responded

Hi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

November 21, 2025

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I feel this is a wonderful place to get a car and they provide excellent quality and friendly service. More

by WILD_01
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy , Janine in the service department

Nov 24, 2025

Auffenberg Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 20, 2025

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Work was finished on time, friendly service, they fixed my battery problem quickly and kept in contact More

by JORDANW355
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

Nov 23, 2025

Auffenberg Nissan responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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