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Mark Chapman
Mark Chapman at Auffenberg Nissan

Mark Chapman | Page 5

General Manager

Auffenberg Nissan

1130 Auffenberg Avenue
Shiloh, IL 62269

4.5
59 Reviews
4.5

59 Reviews

Write a Review

59 Reviews of Mark Chapman

October 02, 2025

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Always quick and efficient work. Really appreciate the ability to set up appointment on line. More

by CHTCAA1
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

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Nov 23, 2025

Auffenberg Nissan responded

Hi, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!

September 27, 2025

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Went in a bit bummed what we were looking for had already sold. But with the help of the whole team at Auffenberg, we were able to find something that is probably even better suited to our needs. It may have More

by ELICONKLE
Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

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Nov 22, 2025

Auffenberg Nissan responded

Hi, thank you for taking the time to leave us a review! We are delighted to hear that our team at Auffenberg Nissan was able to assist you. We appreciate your patience and are always dedicated to providing excellent service.

September 26, 2025

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My advisor was great Jeanine worked with me to get my issues resolve. I'm very happy. More

by JPVIELWEBER
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

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Nov 22, 2025

Auffenberg Nissan responded

Hi, thank you for the excellent review! We're thrilled to hear that Jeanine provided exceptional service and resolved your issues. We appreciate your business and look forward to working with you again in the future.

September 26, 2025

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Jeanine is fantastic at her job. Understands everything and is very friendly and very respectful. More

by BBPR25
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

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Nov 22, 2025

Auffenberg Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 23, 2025

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Everyone was great and my car worksfine, the repair work that was recommanned and thefree car wash was a plus. More

by CHRISTADS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

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Nov 27, 2025

Auffenberg Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 22, 2025

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They were so helpful in getting me into the car that I wanted. Great customer service all around!! More

by PMCARSON10
Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy , Mario and team

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Nov 25, 2025

Auffenberg Nissan responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 21, 2025

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Arrived ontime, it took lessthan 5 minutes to handover the vihicle for servicing. The video capturing of the service and detailed explanation is execellent. The overall process is as smooth as it can be. More

by MANOHAR
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

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Nov 25, 2025

Auffenberg Nissan responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2025

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The service was very good, they took care of everything that I needed done. Thanks More

by MEGTHORN91
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

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Nov 23, 2025

Auffenberg Nissan responded

Hi, thank you so much for your positive comments about Auffenberg Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2025

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My experience with the service dept was great! Comfortable waiting area with free water and snacks. More

by JOHNSTONREALTYINC
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Murphy , Johnston

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Nov 25, 2025

Auffenberg Nissan responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Auffenberg Nissan. Until the next time we meet, take care!

September 18, 2025

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Very friendly, clean dealership. Service was excellent. Employees went out of their way to make sure I was comfortable and taken care of. More

by CHRISTIAN100117
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

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Nov 25, 2025

Auffenberg Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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