Mark Chapman
Mark Chapman at Auffenberg Nissan

Mark Chapman | Page 6

General Manager

Auffenberg Nissan

1130 Auffenberg Avenue
Shiloh, IL 62269

4.5
59 Reviews
4.5

59 Reviews

Write a Review

59 Reviews of Mark Chapman

September 16, 2025

Dealership Rating
Employee Rating

It seemed like it took a long time for an oil change and tire rotation. In all from the time I pulled in until I left it was about 2 and a half hours! Other than that everyone was really nice. More

by CRYSTALRAY409
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

September 12, 2025

Dealership Rating
Employee Rating

Service is the best in the company per usual. Jeanine is always willing and welcoming More

by DAZZLINDAZHEE1998
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

Nov 25, 2025

Auffenberg Nissan responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out!

September 06, 2025

Dealership Rating
Employee Rating

Great service every time we have one of our vehicles in the shop! We will be returning customers. More

by THUELS
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

August 30, 2025

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Jeanne is the best customer service rep! !! She would be the reason I would buy a vehicle here again!! More

by KAREN.BURKE53
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

Nov 22, 2025

Auffenberg Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 28, 2025

Dealership Rating
Employee Rating

I always come here because of Dakota and the other lady but not sure of her name. Joe was helpful as well when I dropped of my car More

by SANDI.WATERMAN68
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

Nov 22, 2025

Auffenberg Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 28, 2025

Dealership Rating
Employee Rating

Everyone was patient, kind, knowledgeable & informed. My purchase was completed in an amazingly short time. Muriel was amazing. She guided me through the entire process like the expert she is. Could not More

by DESIREEAARON.NURSE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

Nov 22, 2025

Auffenberg Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 26, 2025

Dealership Rating
Employee Rating

Great customer service, friendly staff. It was very clean and welcoming. Very helpful staff. I give 10 out of 10! More

by DeAndre Commons
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

Nov 23, 2025

Auffenberg Nissan responded

Hi Deandre, we're happy you found our staff to be so supportive during your experience here at Auffenberg Nissan. If you have any further questions, please don't hesitate to reach out!

August 15, 2025

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Employee Rating

It was a great experience, wait time was good, only took about two hours to do everything. More

by BLTHOM5329
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Brawley, Mike Murphy

August 14, 2025

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Employee Rating

Messed up my loan payoff then wouldn’t return my calls. I have been dealing with them still and am stuck with 2 car payments now. Very disappointed and would not recommend dealing with this jokers. More

by BEN_HANSON
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Brawley, Mike Murphy

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