Mark Collins | Page 19

I went there on a saturday to test drive a caravan. The guy working the front desk gave us the keys, we went to the vehicle and the keys did not belong to that vehicle, we went back inside and got a second guy working the front desk gave us the keys, we went to the vehicle and the keys did not belong to that vehicle, we went back inside and got a second set, once again same problem. finally the third set opened the vehicle, but it would not start because the battery was dead. they jumped the battery and we took it for a brief ride. I liked it, so we asked if we paid cash how they were with price negoation and taking discounts off of it. The employee responded anytime you pay cash we can always give you a good deal that it was easier to take more money off that way than if you were to get a loan or trade a car in. I put $100 on the vehicle to hold it so nobody else could buy it. I returned a few days later and picked it up to bring to my mechanic. After i was driving it for 5 min i realized the gas tank was completly empty and about to run out of gas, so i pulled over and used my own money to put gas in it. My mechanic found two problems that would keep the vehicle from passing mass inspection and one other problem with the trunk hatch. upon returning to absolute car and truck i was introduced to mark (owner) I showed him the report my mechanic wrote up. he was not willing to fix the trunk hatch. he said he would take $200 off the the ASKING price, or fix the trunk. one or the other not both, nor would he take another penny off. I then made a phone call to my father to ask his advice. Mark was speaking with my father on the phine when he (mark) started getting very loud and talking quite rudley to my father. Mark then hung up on him in mid sentence and slid my phone across the counter (very rudly because i handed the phone to him and didn't slide it) At that point i asked for my deposit back and the money for the gas. I told him that maybe he should talk to his employees about what they tell potential customers about how they can give you more of a discount if you pay cash, because all i got was more of a headache. as i turned and exited the office Mark (owner) then told me i could go fuck myself. I walked back in and said excuse me, i can go what myself... he stated he told me to buy a car somewhere else. mind you the other guys standing around were all smiling and a few laughing under their breath. I believe he treated me this way and spoke t me the way he did because i am a female. I may be a female, but i know i have rights, and i also know that the BBB and the attorney gernerals office doesn't take lightly to things like this. So with all this being said. I would never step foot in or near absolute car and truck. nor would i do business with anyone affiliated with them. absolute car and truck is an ABSOLUTE JOKE. More

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