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Mark Crosgrove
Mark Crosgrove at Lithia Chrysler Jeep Dodge of Medford

Mark Crosgrove | Page 2

Express Lube Advisor

Lithia Chrysler Jeep Dodge of Medford

4540 Grumman Dr
Medford, OR 97504

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5.0
48 Reviews
5.0

48 Reviews

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48 Reviews of Mark Crosgrove

June 30, 2026

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Employee Rating

Mark took great care of me and my Challenger, and kept me informed during my car's service. As other reviews have said, Mark will only recommend what is needed for you vehicle, Next time I come here I will l More

by bmwr100r
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Recommend Dealer
Yes
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Jun 30, 2026

Lithia Chrysler Jeep Dodge of Medford responded

We're delighted to hear Mark provided such thorough and trustworthy service! We'll be sure to pass along your kind words. Thank you for choosing Lithia Chrysler Dodge Jeep Ram FIAT of Medford and for sharing your experience! Safe travels in your Challenger!

June 24, 2026

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Great service for an oil change. Mark is very knowledgeable and will only recommend what is needed for you vehicle. Highly recommend! More

by RebelRouser
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Yes
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Jun 25, 2026

Lithia Chrysler Jeep Dodge of Medford responded

Thank you for recommending Mark and our team at Lithia Chrysler Dodge Jeep Ram Fiat of Medford! We are happy to have your business and we hope to see you again down the road.

June 23, 2026

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Great service clean and neat, friendly helpful staff are a pleasure to see every time I bring my Jeep in for maintenance. More

by Sheral
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Recommend Dealer
Yes
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Jun 24, 2026

Lithia Chrysler Jeep Dodge of Medford responded

Sheral, we're glad to hear you consistently have a positive experience with our service team at Lithia Chrysler Dodge Jeep Ram Fiat of Medford. Your continued business is appreciated, and we look forward to keeping your Jeep in good shape! Safe travels!

June 22, 2026

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Mark Crosgrove was awesome! Service was amazing fast and waiting area is great!! Wil be back!! More

by conwell71
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Recommend Dealer
Yes
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Jun 22, 2026

Lithia Chrysler Jeep Dodge of Medford responded

Hey there! Thank you for the special shout-out to Mark for the awesome service. We'll be sure to let him know. We look forward to your next visit at Lithia Chrysler Dodge Jeep Ram Fiat of Medford!

June 07, 2026

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Service department is informative and completes work within the time frame they promise. Thank you. More

by mojosmom541
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Recommend Dealer
Yes

Other Employees Tagged: Justin Lombardi, Justin Godley, Todd Karnbach, Trevis Burns, Isaac King, Mike Vierra

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Jun 08, 2026

Lithia Chrysler Jeep Dodge of Medford responded

Thank you for the great review! We’re glad our service team kept you informed and completed everything within the promised timeframe. We truly appreciate you choosing Lithia Chrysler Dodge Jeep Ram Fiat of Medford and look forward to helping you again next time.

June 06, 2026

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Always top notch work. I never feel forgotten. Will always recommend. Can’t wait to bring the car back. More

by Z Smith
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Recommend Dealer
Yes

Other Employees Tagged: Todd Karnbach

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Jun 08, 2026

Lithia Chrysler Jeep Dodge of Medford responded

We appreciate the glowing review for Lithia Chrysler Dodge Jeep Ram Fiat of Medford! It's great to hear we've been able to provide consistent quality service for you. We look forward to welcoming you back again soon!

May 23, 2026

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Excellent service all around; special kudos to Mark who is thorough, efficient and explains all elements of required service in a way that a novice understands More

by rauerbach98
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Recommend Dealer
Yes
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May 26, 2026

Lithia Chrysler Jeep Dodge of Medford responded

We're so grateful to know you are in good hands with Mark and the team! Thank you for choosing Lithia Chrysler Dodge Jeep Ram Fiat of Medford and for sharing your support! We hope to welcome you back next time!

May 21, 2026

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Good communication. Prompt service. I was impressed with the professionalism of the service advisors. Thanks. More

by Mike
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Recommend Dealer
Yes
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May 22, 2026

Lithia Chrysler Jeep Dodge of Medford responded

Hi Mike, thank you so much for this wonderful review! We appreciate your support and hope to see you again at Lithia Chrysler Dodge Jeep Ram Fiat of Medford. Safe travels!

May 12, 2026

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Friendly people and good service. I take my truck in there all the time for regular maintenance. Never high pressure to get more work done than I came in there for. More

by pollock261
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Recommend Dealer
Yes

Other Employees Tagged: Todd Karnbach

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May 13, 2026

Lithia Chrysler Jeep Dodge of Medford responded

Thank you for the five-star review! We’re glad to hear you’ve had consistent positive experiences with our service team at Lithia Chrysler Dodge Jeep Ram Fiat of Medford. We appreciate your continued trust and look forward to seeing you again on your next visit. Until then, drive safe!

May 04, 2026

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I don’t want to have to see a MAGA inspired red had on some guy walking around while waiting for my car to be serviced. Way overcharged to replace an air filter! More

by srichardson25
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Recommend Dealer
Yes

Other Employees Tagged: Todd Karnbach , Young lady that I paid for the services was very nice and pleasant.

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May 06, 2026

Lithia Chrysler Jeep Dodge of Medford responded

It's unfortunate to hear you felt this way during your visit. Your feedback has been noted. If you would like to discuss anything in greater detail, please contact us at your earliest convenience. Thank you, Ron Lindsey - Service Manager - ronlindsey@lithia.com

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