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Mark Crosgrove
Mark Crosgrove at Lithia Chrysler Jeep Dodge of Medford

Mark Crosgrove | Page 2

Express Lube Advisor

Lithia Chrysler Jeep Dodge of Medford

4540 Grumman Dr
Medford, OR 97504

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5.0
34 Reviews
5.0

34 Reviews

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34 Reviews of Mark Crosgrove

April 04, 2026

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Employee Rating

I went into the Dealership to have a key programmed. Less than 6 hours later I had my water pump fail and my Durango was towed in. Both Mark and Joe took INCREDIBLE CARE of me. These men embody what tru More

by Marogers423
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Yes
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Apr 06, 2026

Lithia Chrysler Jeep Dodge of Medford responded

It's awesome to hear that Mark and Joe were able to help so quickly. Thank you for choosing Lithia Chrysler Dodge Jeep Ram Fiat of Medford and for sharing your experience. We wish you safe travels ahead!

March 29, 2026

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We missed our appointment and showed up the next day they still got it in and done. Very friendly and really knew what they were doing! Thanks guys More

by jjakswild1
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Recommend Dealer
Yes

Other Employees Tagged: Trent Halsey, Alejandro Cendegas, Cameron Hall, Trevis Burns, Ramon Balbuena, Jose Hernandez, Blake Campose, Karrington Barney, Seth Harp

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Mar 30, 2026

Lithia Chrysler Jeep Dodge of Medford responded

Thank you for sharing your experience with us! We are glad we could accommodate you and get the job done promptly and effectively here at Lithia Chrysler Dodge Jeep Ram Fiat of Medford. We appreciate your support and hope to welcome you back in the future!

March 28, 2026

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Service advisor Mark was great and got me in for same day service. Overall was a great experience and I will continuing to be coming here for my truck service. More

by m1snowman
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Yes
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Mar 30, 2026

Lithia Chrysler Jeep Dodge of Medford responded

I’m glad Mark was able to accommodate you with same-day service and that your visit was a positive one. We truly appreciate your feedback and look forward to seeing you again at Lithia Chrysler Dodge Jeep Ram Fiat of Medford for future truck service.

Mar 30, 2026

Lithia Chrysler Jeep Dodge of Medford responded

We're happy to hear that Mark has provided you with such attentive truck service here at Lithia Chrysler Dodge Jeep Ram Fiat of Medford! Thank you for your continued support and updated feedback. We look forward to serving you for years to come!

Mar 30, 2026

m1snowman responded

Another great service from the guys at Medford Dodge and Mark got my truck in the same day which was great.

March 22, 2026

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There was no waiting. The ride to and from work was appreciated. The work was done in time. More

by Lori
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy - shuttle driver

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Mar 23, 2026

Lithia Chrysler Jeep Dodge of Medford responded

Hi Lori, Thank you for sharing your timely service appointment with us at Lithia Chrysler Dodge Jeep Ram Fiat of Medford! We hope to be of service to you again in the future. Safe travels!

March 21, 2026

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Very nice, clean location. Very friendly representative, great service and conversation. Will use your dealership whenever needed. More

by tonyandjulie.tjjohn
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Yes
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Mar 23, 2026

Lithia Chrysler Jeep Dodge of Medford responded

Thank you for the kind words! We're happy to hear you had a great experience at Lithia Chrysler Dodge Jeep Ram FIAT of Medford. Looking forward to seeing you again! Safe travels!

March 16, 2026

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This dealership does a great job. I would have given them 5 stars if they returned phone messages. Every time I need to make an appointment it seems impossible to talk to someone. The More

by Dmatzen
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Yes
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Mar 17, 2026

Lithia Chrysler Jeep Dodge of Medford responded

Thank you for the feedback! While I'm glad to hear you've had some positive experiences with our team, I apologize for the communication issues you've encountered. Your input will help us improve our services. Please reach out directly if there's anything else you need. Safe travels! -Lithia Chrysler Dodge Jeep Ram Fiat of Medford

February 01, 2026

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Outstanding customer service in the service department from Todd and Mark always..From service to sales I appreciate this dealership! More

by Don M.
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Recommend Dealer
Yes

Other Employees Tagged: Todd Karnbach

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Feb 02, 2026

Lithia Chrysler Jeep Dodge of Medford responded

Hi Don! Thank you for sharing your kind words about Todd and Mark! We appreciate your support and look forward to serving you again at Lithia Chrysler Dodge Jeep Ram Fiat of Medford. Safe travels!

January 18, 2026

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Mark provided exceptional service. He kept us updated on the progress when he had new information to share. Such a nice man! More

by Linda
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Yes
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Jan 19, 2026

Lithia Chrysler Jeep Dodge of Medford responded

Hi Linda, it means a lot to hear that Mark was such a big help! Thank you for choosing Lithia Chrysler Dodge Jeep Ram Fiat of Medford and for sharing your appreciation for our team. See you next time!

December 30, 2025

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My truck turn out like new. I had my truck serviced and waxed & detail. I will do it again. More

by eckessler
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Recommend Dealer
Yes
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Dec 31, 2025

Lithia Chrysler Jeep Dodge of Medford responded

Cheers to the 5-star visit at Lithia Chrysler Dodge Jeep Ram Fiat of Medford! We're thrilled to hear you enjoyed your service appointment and that your truck is looking brand new again. Enjoy your miles ahead, and let us know how we can serve you in the future!

December 16, 2025

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Great experience like always, it was very helpful and very quick, looking forward to get back to that place!!! More

by Oleg Tsokolayev
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Yes
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Dec 16, 2025

Lithia Chrysler Jeep Dodge of Medford responded

Oleg, thank you for the glowing review! We look forward to your return! -Lithia Chrysler Dodge Jeep Ram FIAT of Medford

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