Mark Cunningham
Mark Cunningham at Herb Chambers Toyota of Boston

Mark Cunningham | Page 5

Finance Manager

Herb Chambers Toyota of Boston

32 Brighton Ave
Boston, MA 02134

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57 Reviews
not yet
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57 Reviews

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57 Reviews of Mark Cunningham

August 20, 2017

Dealership Rating
Employee Rating

Riad was wonderful to work with, and I love my new Corolla! Riad was friendly and listened to me. He showed me everything I asked him to see, he answered all of my questions, and he spent a lot of time with me More

by Ruth Hoyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Riad Tubashait

Aug 21, 2017

Herb Chambers Toyota of Boston responded

Thank you, Ruth! We work very hard to provide our guests with exceptional customer service, and it is always a delight to read that our team members are exceeding our customers' expectations. Thank you for your business and for taking the time to let us know about your experience with Riad and Mark. Best, Howie Reske, General Manager

June 23, 2017

Dealership Rating
Employee Rating

Mark Cunningham is the Man! I've been to MANY dealerships over the years and I have to say dealing with financing is the least favorite part! However, I had the pleasure to work More

by LRboston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 23, 2017

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share your experience with Mark. I’m thrilled to hear you had such an enjoyable visit. We appreciate your recommendation and thank you for choosing Herb Chambers Toyota Scion of Boston for your automotive needs. Sincerely, Howie Reske, General Manager

May 30, 2017

Dealership Rating
Employee Rating

Do research before sign anything Toyota financial services scheduled an appointment with this dealership to discuss about my lease buyout options. I guess I had to do more research to More

by AbouzarGhavami
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
May 30, 2017

Herb Chambers Toyota of Boston responded

Abouzar, It's disappointing to read this feedback. It certainly isn't our intention for you to leave our dealership feeling as though we are untrustworthy. The $349 is our documentation fee and that is a fee we can't discount or waive. Your interest rate was 3.5%, which is a very good rate. If you didn't like the rate we were able to get, you had the option to secure you're own financing. You chose to follow through with our financing, but you can always refinance if you can find a lower rate elsewhere. You were buying out your lease, so naturally an extended warranty is a fair suggestion. Manipulation certainly doesn't seem like a fair sentiment, but you're entitled to your opinion. We never want our guests to leave unhappy, I'm always available to discuss these matters further. My email is HReske@HerbChambers.com . Best, Howie Reske, General Manager

January 14, 2017

Dealership Rating
Employee Rating

Great overall dealer experience The experience at Herb Chambers Boston buying my 2017 Toyota highlander limited was the best I've ever had. Dealer kept to all agreements, didn't pres More

by Bryant Hollins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joshua Peled , Jaclyn Quinn, Jaclyn

Jan 16, 2017

Herb Chambers Toyota of Boston responded

Thank you, Bryant! A terrific guest experience is what we aim for each and every time and Jaclyn, Mark and Joshua are truly a testament to that. I'll be sure to pass on your kind sentiments. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Howie Reske, General Manager

January 03, 2017

Dealership Rating
Employee Rating

Very positive experience. Highly recommended. John took great care of me. He went the extra mile to help me find the perfect car-- color, features, etc. While he made me aware of all my options More

by Debbie111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sam Pierre, John Royle

Jan 03, 2017

Herb Chambers Toyota of Boston responded

Thank you, Debbie, and Happy 2017! Buying a new vehicle should be a great experience and I'm so happy to know that our team was able to deliver. If there is anything further we can do to assist you, please feel free to reach out as we are always happy to help! Best, Howie Reske General Manager

May 02, 2016

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Employee Rating

New Prius 2016 I bought a new Prius 2016 4 at this Herb Chambers location and the sales staff was great. It was the 2nd dealership I had gone to, but the first one t More

by jack78901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Miklos Kamondi

May 03, 2016

Herb Chambers Toyota of Boston responded

Thank you, Jack, for sharing this terrific feedback and for choosing Herb Chambers Toyota Scion of Boston for your purchase needs. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Howie Reske, General Manager

April 14, 2016

Dealership Rating
Employee Rating

Great experience and deal I purchased my Tundra through Costco Auto Program referral. The location was not convenient for me and I almost passed on the referral as there were More

by 2ndTundra
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haider Amin, Howie Reske

Apr 14, 2016

Herb Chambers Toyota of Boston responded

Wow, thank you for the wonderful review! I'm so glad to know Mark and Haider were able to provide you with such a positive buying experience. We always strive to make our customers feel as comfortable as possible, and it's great to hear we are succeeding! Please come back to see us again and enjoy your new Tundra! Best, Howie Reske, General Manager

November 03, 2015

Dealership Rating

Excellent Buying Experience I was referred to Herb Chambers Toyota Boston through Herb Chambers Lexus as I was a Lexus owner looking to replace my GX470. I decided to go with a More

by kenp
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miklos Kamondi, Ryan McDonnell, Gene Montague

Nov 03, 2015

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with us. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Howie Reske, General Manager

October 13, 2015

Dealership Rating

Professional treatment. I am very happy with my new 4runner, I was treated professionally from start to finish. Haider bent over backward to make sure I was happy with my sel More

by tomstruck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Haider Amin

Oct 13, 2015

Herb Chambers Toyota of Boston responded

Thank you! Haider and Mark always do an excellent job being friendly, professional, and helpful during the car buying process. Time and time again they have proven that they’ll go the extra mile to ensure our customers' satisfaction. I will be certain to let them know what a great job they are doing, and to keep up the great work. Thank you for your business and we look forward to seeing you again! Kind Regards, Howie Reske, General Manager

August 04, 2015

Dealership Rating

Great experience . Very quick. I would like to recommend to other people. We bought a land cruiser. We received the car very soon. The dealer is really nice. More

by DiSun4588
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Luke Johnson

Aug 04, 2015

Herb Chambers Toyota of Boston responded

Thank you for posting such an awesome positive review. A terrific guest experience is what we aim for each and every time and Mark and Luke are truly a testament to that. I'll be sure to pass on your kind words. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Howie Reske, General Manager

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