Mark Ebeling | Page 4

Prompt service for a acute problem and consistent with my insurance coverage for my tire problem insurance coverage for my tire problem More

by DDSMD1 Verified Customer Verified Customer

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Genesis of Mentor makes servicing my car relaxing and low stress. I love this dealership. stress. I love this dealership. More

by jim_zucker Verified Customer Verified Customer

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Quick Knowledgeable and the service staff were patient. I have no regrets coming here for purchase and service. This speaks alot when I have a local Genesis dealership 3 mins from home, I chose to drive 4 I have no regrets coming here for purchase and service. This speaks alot when I have a local Genesis dealership 3 mins from home, I chose to drive 40 mins just for peace of mind!! More

by KiKi Howard Verified Customer Verified Customer

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Jonathan was very helpful and professional and accommodating and explain all the process needed. Service was great . Thank You accommodating and explain all the process needed. Service was great . Thank You More

by mikeveneri Verified Customer Verified Customer

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Service was prompt and professional with All questions answered and or explained to my satisfaction. answered and or explained to my satisfaction. More

by RGRAHAMWHITE3 Verified Customer Verified Customer

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Lots going on when I arrive, but everyone was alert and attentive. Great service and care. attentive. Great service and care. More

by LAMONT.MACKLEY Verified Customer Verified Customer

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Allison is very efficient and great representative of your firm. Dan (mechanic) is a skilled technician. Quality dealership. your firm. Dan (mechanic) is a skilled technician. Quality dealership. More

by jptinohio Verified Customer Verified Customer

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Super response, excellent service experience. The staff was amazing and everything they said they were going to do, they did! Dealership was beautiful and even the coffee was delicious! Can't The staff was amazing and everything they said they were going to do, they did! Dealership was beautiful and even the coffee was delicious! Can't say enough good things and I'm looking forward to my next visit. More

by cfisher10 Verified Customer Verified Customer

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The dealership was top-notch very clean service was excellent. All employees were very friendly and engaged and seemed very happy. AJ was excellent and so was Joe Kennedy. excellent. All employees were very friendly and engaged and seemed very happy. AJ was excellent and so was Joe Kennedy. More

by desantisp55 Verified Customer Verified Customer

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My car was there for a week, 2 of the days were holidays. I called on the 8th day and I was told my service advisor was not there and he would call me on day 9. I was like what!! I asked why she couldn't loo I called on the 8th day and I was told my service advisor was not there and he would call me on day 9. I was like what!! I asked why she couldn't look? Anyways It was just one more thing that irked me, the car has other issues that I reported the first month I had the car, and you could tell they didn't believe me. I picked up that car drove it to Cadillac and traded it in. Now I am Happy. Will never own a Genesis again and hope no one asks me about them, I will be honest. More

by jackibooms Verified Customer Verified Customer

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