Mark Ebeling
Mark Ebeling at Genesis of Mentor

Mark Ebeling | Page 4

Service Manager

Genesis of Mentor

8494 Tyler Blvd
Mentor, OH 44060

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4.9
70 Reviews
4.9

70 Reviews

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70 Reviews of Mark Ebeling

February 19, 2026

Dealership Rating
Employee Rating

Genesis of Mentor is the absolute best customer support I've experienced in over 40 years of leasing, or purchasing vehicles. I will continue to look to Classic for future automobiles within my family due More

by johnny_pipes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 16, 2026

Dealership Rating
Employee Rating

My check-in was very quick and simple, and my loaner was ready when I arrived. Great service.! More

by psfisher66
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

February 13, 2026

Dealership Rating
Employee Rating

Great service team. Professional, courteous, and fast. I have never has a disappointing visit to this dealer. More

by RUSS30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 11, 2026

Dealership Rating
Employee Rating

Great follow up from the entire staff. Always friendly and accommodating. Appreciate the communication every step of the way. More

by lisa.erro129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 06, 2026

Dealership Rating
Employee Rating

Ms. Sutton greeted me by name upon getting out of my car and offered me coffee. She reviewed everything that was going to take place with service and what costs were associated with those services. She ev More

by MKOTORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ms Sutton in service and Joe in sales.

February 02, 2026

Dealership Rating
Employee Rating

The service is great but it took longer than expected. I waited at the dealership. More

by JBJSBICKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 02, 2026

Dealership Rating
Employee Rating

They were very attentive to my needs and answered every question I had plus they vacuumed out my car, which was a wonderful surprise More

by heelsdwn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 02, 2026

Dealership Rating
Employee Rating

Friendly well informed professionals who alway Do their job. I do not like being told how many words of praise you demand! More

by johndtomko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 01, 2026

Dealership Rating
Employee Rating

The dealer was able to look at my vehicle and have me on my way with a short wait time More

by MARASHOUSE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 25, 2026

Dealership Rating
Employee Rating

I was greeted as soon as I entered. CJ found the car I was looking for and did a spectacular job demonstrating all of its high tech features. 5 stars from greeting to to finance to when More

by drmarkjones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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