Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Mark Fermanian
Refer Me
32 Reviews
Arriving in 1964, Mark’s family found a home in Harvard, Massachusetts. He began to make his mark by washing cars at Gervais Dodge in 1969. In 1988 Mark’s love of the area inspired him to build a home in Ayer. Since then he has become an admired member of the community and has served on the Ayer planning board for over 10 years. However, it was his passion for cars that made Mark a name for himself here at Gervais with over 40 years in our Service Department. Our Gervais Family grew as Mark’s two sons took after their dad and joined the Gervais family, part-time, through high school and college. His newest endeavor at Gervais is in Sales where he is ready to be your guide through the automotive world. You can always find Mark out and about with his dog Coco, or on the green swingin’ a club with his 2 sons. Stop by Gervais Ford and say hi. Mark will great you with a warm smile.
Read moreEmployee Video
32 Reviews of Mark Fermanian
May 16, 2021
We just took delivery of a fabulous Ford Edge Limited. This is the second Ford we have purchased from Gervais Ford in Ayer, and we couldn't be more pleased with our entire experience. Mark Fermanian is This is the second Ford we have purchased from Gervais Ford in Ayer, and we couldn't be more pleased with our entire experience. Mark Fermanian is a pleasure to deal with, and we will continue to purchase vehicles from him and Gervais Ford. More
by scryan134
Helpful 
April 27, 2021
Just took delivery of my 2021 F-350 Limited. I'm a returning customer and Mark Fermanian took great care of me. The truck is great - very comfortable and a delight to drive. My previous experience w returning customer and Mark Fermanian took great care of me. The truck is great - very comfortable and a delight to drive. My previous experience with Gervais Service has been excellent and I am confident that my vehicle will receive the attention it deserves. More
by BELinMA
Other Employees Tagged: Dean Farnum
February 20, 2020
New car purchase with trade-in My recent purchase from Gervais Ford was Great! I found a car I liked and contacted Ed Donovan and he put together a quote and we finalized the deal. My recent purchase from Gervais Ford was Great! I found a car I liked and contacted Ed Donovan and he put together a quote and we finalized the deal. Mark Fermanian and the rest of that staff that handled the finances were great as well. Mark took me through a tour of all the bells and whistles and I was on my way. All, much appreciated service. John More
by jptomoko
Other Employees Tagged: Ed Donovan , Could not remember the Finance guy that I signed everything with.
January 13, 2020
4 Generations with Gervais My family has been buying cars from the Gervais family for four generations now. They treat you like they are selling a car to their own family. My family has been buying cars from the Gervais family for four generations now. They treat you like they are selling a car to their own family. More
by billgilet
Other Employees Tagged: Mike Gervais, John Gervais , Mathew Rosenlund
January 01, 2020
I have been buying and having my cars serviced at Gervais for more than 50 years and have never been less than satisfied. I recommend Gervais to friends. They go above and beyond what most dealerships do. for more than 50 years and have never been less than satisfied. I recommend Gervais to friends. They go above and beyond what most dealerships do. More
by Celia
Other Employees Tagged: Dean Farnum, Mike Gervais, John Gervais
November 06, 2019
Always ready to help! The brakes on my new Nautilus were making a loud screeching noise as though the parking brake were engaged. The technicians at Gervais put my fears to The brakes on my new Nautilus were making a loud screeching noise as though the parking brake were engaged. The technicians at Gervais put my fears to rest as it was not the brakes but a simple fix. I love my new Nautilus! Cynthia Dumser More
by Cynthia Dumser
November 04, 2019
Top Notch Service Thank you for all the assistance with the 2019 Ford Fusion That I Recently purchased. Never will you get a better car buying experience from such a Thank you for all the assistance with the 2019 Ford Fusion That I Recently purchased. Never will you get a better car buying experience from such a friendly staff! More
by Happytoreview
Other Employees Tagged: Bill Adamson, John Delaney, Ed Donovan , Ryan Galloway, Kevin McNamara
October 24, 2019
Good service and great people to do business with. When I have a problem, I just call either service or Quick-Lane and they are ready to help me. When I have a problem, I just call either service or Quick-Lane and they are ready to help me. More
by George Matthews
Other Employees Tagged: Dean Farnum, Mike Gould, Mike Gervais
October 22, 2019
Outstanding group of people! Alway have a great experience working with the folks at Gervais for years. The ease of purchasing a vehicle or getting service done on any of my othe Alway have a great experience working with the folks at Gervais for years. The ease of purchasing a vehicle or getting service done on any of my other Ford Vehicles is seamless. More
by Bernie
Other Employees Tagged: Bill Adamson, Mike Gervais, John Gervais
October 12, 2019
Sharon and Lou Mark was very helpful and answered all of our questions. Our Edge was ready to go. These new cars are complicated and Mark says to call him with que Mark was very helpful and answered all of our questions. Our Edge was ready to go. These new cars are complicated and Mark says to call him with questions. More
by Sharon and Lou
Other Employees Tagged: Mathew Rosenlund
Dealership Inventory (91 Vehicles)
2023 Ford Explorer
new
Agate Black Metallic exterior
10-Speed Automatic Transmission
Intelligent 4WD
2023 Ford Explorer
new
Iconic Silver Metallic exterior
10-Speed Automatic Transmission
Intelligent 4WD
