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Mark Fermanian
Refer Me
33 Reviews
Arriving in 1964, Mark’s family found a home in Harvard, Massachusetts. He began to make his mark by washing cars at Gervais Dodge in 1969. In 1988 Mark’s love of the area inspired him to build a home in Ayer. Since then he has become an admired member of the community and has served on the Ayer planning board for over 10 years. However, it was his passion for cars that made Mark a name for himself here at Gervais with over 40 years in our Service Department. Our Gervais Family grew as Mark’s two sons took after their dad and joined the Gervais family, part-time, through high school and college. His newest endeavor at Gervais is in Sales where he is ready to be your guide through the automotive world. You can always find Mark out and about with his dog Coco, or on the green swingin’ a club with his 2 sons. Stop by Gervais Ford and say hi. Mark will great you with a warm smile.
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33 Reviews of Mark Fermanian
October 12, 2019
Sharon and Lou Mark was very helpful and answered all of our questions. Our Edge was ready to go. These new cars are complicated and Mark says to call him with que Mark was very helpful and answered all of our questions. Our Edge was ready to go. These new cars are complicated and Mark says to call him with questions. More
by Sharon and Lou
Other Employees Tagged: Mathew Rosenlund
Helpful 
October 01, 2019
COULD NOT BE BETTER THIS DEALER IS OVER THE TOP ALLWAYS GREAT SERVICE ALWAYS DONE ON TIME CALLS TO BE SURE I AM HAPPY GIVES ME CUPCAKES FOR MY BIRTHDAY SOMETIMES AND MY S THIS DEALER IS OVER THE TOP ALLWAYS GREAT SERVICE ALWAYS DONE ON TIME CALLS TO BE SURE I AM HAPPY GIVES ME CUPCAKES FOR MY BIRTHDAY SOMETIMES AND MY SALES REP MR ADAMSON ALLWAYS CHECKS TO BE SURE I AM PLEASED THEY ARE THE BEST More
by PHIL21
Other Employees Tagged: Bill Adamson, John Delaney, Dean Farnum, Mike Gould, Mike Gervais, John Gervais, Kevin McCarthy , Kevin McNamara, Tracy Rust
March 14, 2018
Not your typical car shopping experience I have never had so much fun in any shopping environment, let alone buying a car. Mark made the mistake of making eye contact with me when I first wal I have never had so much fun in any shopping environment, let alone buying a car. Mark made the mistake of making eye contact with me when I first walked in and it was like we were meant to be from the beginning. Very loose conversation, great sense of humor, and no pressure in the least. I didn't feel rushed or like I was an inconvenience at all. I wasn't really sure what I wanted, but also posed a unique sell as I had two vehicles that I was looking to trade in. He did everything he could to make this process easy and was also very fair in the trades. John Gervais got involved towards the end and was equally as fun and charasmatic as Mark. In the end, I left with a new car and couldn't have been happier with the entire process. I will absolutely be back for my next car if we are still in the area. More
by kgilman1
Verified CustomerOther Employees Tagged: John Gervais , Mathew Rosenlund
February 04, 2018
Great experience Every individual that I interacted with was courteous and helpful. Mark was a informative, helpful, and made buying a car stress free. My car buying e Every individual that I interacted with was courteous and helpful. Mark was a informative, helpful, and made buying a car stress free. My car buying experience was very positive. More
by cphelps80
Other Employees Tagged: Mathew Rosenlund
September 01, 2017
We had a great experience at Gervais Ford We had a pretty good idea about what we were looking for. Mark was very helpful in getting us what we wanted. Everyone we dealt with was easy to wor We had a pretty good idea about what we were looking for. Mark was very helpful in getting us what we wanted. Everyone we dealt with was easy to work with a followed up when needed. I don't remember the name of the person that helped explain everything in the car when we picked it up but he was very knowledgeable and pleasant. More
by jisingle
Other Employees Tagged: Mathew Rosenlund
September 01, 2017
Customer oriented - Good Service! I was treated with respect - they are good listeners and fixed my issue immediately! Great Service Department and People! Thank you for getting me b I was treated with respect - they are good listeners and fixed my issue immediately! Great Service Department and People! Thank you for getting me back on the road! More
by Happy Customer
Other Employees Tagged: Dean Farnum , My service tech was very and very friendly!
August 12, 2017
A low stress experience... (Key to Gervais Success) Whenever I’m in the market for a new car or truck. I always go to Gervais Ford first. I like to keep my business as local as possible. With the prices Whenever I’m in the market for a new car or truck. I always go to Gervais Ford first. I like to keep my business as local as possible. With the prices the way they are today buying a new vehicle can be stressful. Gervais sales staff tones that right down and worked with me towards my needs. Need time to think about what you’re doing, they will give you that and more. So that’s why I never had a need to go any ware else. Maybe that’s why I’ve bought all my vehicles from them over the past thirty years. PS: I’d Like to give a Special Thanks to Bill Adamson for this enjoyable buying experience. More
by gnihiser
Other Employees Tagged: Bill Adamson , John Toomey
June 01, 2017
Outstanding dealership I have been going to Gervais Ford for several years and they have been fantastic to work with . Overall top notch all around Chris H. I have been going to Gervais Ford for several years and they have been fantastic to work with . Overall top notch all around Chris H. More
by CHURLEY4
Other Employees Tagged: Dean Farnum, Mike Gervais, Jenn Tocci , Lisa Mullins, Tracy Rust, John Santoro, John Toomey
January 20, 2017
Using the Quick Lane Lube oil filter and rotate tires I used Quick lane LOF and rotate tires I was in and out within 45 minutes I would recommend the Quick Lane for service to anyone that wants the job correc Quick lane LOF and rotate tires I was in and out within 45 minutes I would recommend the Quick Lane for service to anyone that wants the job correctly you can definitely trust these guys More
by SCARPENTER2
Other Employees Tagged: Bill Adamson
January 06, 2017
Services for my 2013 F150 XLT Service was great!!! had talk to mark the day before and service was done on Saturday morning. Truck was in at 7:00am and out at 8:01am Not bad Service was great!!! had talk to mark the day before and service was done on Saturday morning. Truck was in at 7:00am and out at 8:01am Not bad for the works done on it. Only thing I would comment on is that the service waiting area get with the times and put in a krueg coffee maker for there loyal customers Who get that early!! Thank you David C. More
by DIRTY_DAWG69
Other Employees Tagged: Bill Adamson, Mike Gervais, John Gervais , John Toomey
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