Mark Fermanian
Mark Fermanian at Gervais Ford

Mark Fermanian | Page 4

Sales

Gervais Ford

5 Littleton Rd
Ayer, MA 01432

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36 Reviews

Arriving in 1964, Mark’s family found a home in Harvard, Massachusetts. He began to make his mark by washing cars at Gervais Dodge in 1969. In 1988 Mark’s love of the area inspired him to build a home in Ayer. Since then he has become an admired member of the community and has served on the Ayer planning board for over 10 years. However, it was his passion for cars that made Mark a name for himself here at Gervais with over 40 years in our Service Department. Our Gervais Family grew as Mark’s two sons took after their dad and joined the Gervais family, part-time, through high school and college. His newest endeavor at Gervais is in Sales where he is ready to be your guide through the automotive world. You can always find Mark out and about with his dog Coco, or on the green swingin’ a club with his 2 sons. Stop by Gervais Ford and say hi. Mark will great you with a warm smile.

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36 Reviews

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36 Reviews of Mark Fermanian

June 01, 2017

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Outstanding dealership I have been going to Gervais Ford for several years and they have been fantastic to work with . Overall top notch all around Chris H. More

by CHURLEY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Gervais, Jenn Tocci , Dean Farnum, Lisa Mullins, Tracy Rust, John Santoro, John Toomey

Jun 09, 2017

Gervais Ford responded

Thank you for choosing Gervais Ford for your Service. It is our goal to get you and your car back on the road safely. Thank you for choosing Gervais Ford for your service.

January 20, 2017

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Using the Quick Lane Lube oil filter and rotate tires I used Quick lane LOF and rotate tires I was in and out within 45 minutes I would recommend the Quick Lane for service to anyone that wants the job correc More

by SCARPENTER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Adamson

Jan 23, 2017

Gervais Ford responded

Thank you so very much for coming into Gervais Ford for Service and thank you for your recommendation. We are so glad we could get you in and back on the road quickly and safely, thanks to our fantastic and knowledgeable Service Team. Thank you again for choosing Gervais Ford.

January 06, 2017

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Services for my 2013 F150 XLT Service was great!!! had talk to mark the day before and service was done on Saturday morning. Truck was in at 7:00am and out at 8:01am Not bad More

by DIRTY_DAWG69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Adamson, Mike Gervais, John Gervais , John Toomey

Jan 11, 2017

Gervais Ford responded

Thank you for stopping in to see us at Gervais Ford, I am so glad you enjoyed your time here and we got you in and out quickly. We have been actively thinking about our waiting areas and how we can improve them for you. Thank you for your feedback, it helps us greatly. Thank you once again for choosing Gervais Ford.

December 30, 2016

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Gervais Ford is Excellent Very good service. Friendly and knowledgeable staff. Explained in detail what was done and why. Highly recommend to friends. My vehicle was there for More

by CHIEFJAYR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Gervais , Dean Farnum

Jan 02, 2017

Gervais Ford responded

Thank you for choosing Gervias Ford for service, We are so happy we could provide you with excellent service and keep you on the go while your car was being serviced, Our goal is to to keep you and your vehicle safe on the road. Thank you again for choosing Gervais Ford.

December 27, 2016

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Purchase of 2014 Explorer Bill Adamson, Mark F. and Jason made our purchase of a 2014 Explorer a great experience. They arranged for the financing and had all of the paperwork More

by fritzrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Adamson , Jason

Dec 27, 2016

Gervais Ford responded

Thank you for coming to see us at Gervais Ford, We are so glad Bill, Mark and Jason could deliver excellent service for you. It is our goal to make sure that buying a car goes as smooth as possible. Best of luck with your 2014 Explorer and thank you for choosing Gervais Ford.

December 06, 2016

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I had a wonderful time buying two new trucks at Gervis Ford. They went out there way to get me the trucks I requested. Worked very hard to insure I got the best price. The whole team was very cheerful and patie More

by MDEBLASIOINC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Gervais , John Toomey

Dec 06, 2016

Gervais Ford responded

Thank you for choosing Gervais Ford. We are happy we could provide you with fantastic customer service and 2 trucks that meet your needs. Our goal is to make sure the buying process is as relaxed and easy going as possible. Thank you again for choosing Gervais Ford.

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