Mark Gianchiglia

Horrible. Would give a 0/10 if I could. Where do I start. Drove an hour and a half to see a car I was told was available. When I got there the car had sold Would give a 0/10 if I could. Where do I start. Drove an hour and a half to see a car I was told was available. When I got there the car had sold the day before confirming. Spent several hours haggling over trying to use the financing I wanted while the dealer pushed for me to use their financing. After making a purchase, which included certified vehicle under factory warranty, 3 days after bringing the car home, emissions light came on and I brought to a different Honda dealer for service. Our salesman Mark was very dismissive about it when we called to let him know that it was in for service for engine light. Honda service called to let me know there was rodent damage to the fuel system, which needed to be replaced- not covered under warranty. $2000+. Mark and dealership washed their hands of it stating it must have occurred in the 3 days we owned the car. This car is a 2023 with 1600 miles on it and has obviously been sitting on a lot for the majority of its time not being driven before we purchased. The damage clearly did not occur in our possession in 3 days. They are unwilling to do the right thing and pay for the repair or fix it I will obviously never deal with this dealer again and hopefully others will see this and do the same. This was the worst experience I have ever had buying a car. Do not buy a car here, they will leave you high and dry when it comes down to it. More

by ELTRANm Verified Customer Verified Customer

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The finance guy tried to over charge me with 11 percent interest. What an xxxxxxx interest. What an xxxxxxx More

by THOMPSON374 Verified Customer Verified Customer

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5 He was a pleasure to work with and a shining example of what a car salesman should be like. He should teach a class. He presents as truly honest and insightful. what a car salesman should be like. He should teach a class. He presents as truly honest and insightful. More

by HAGRID1 Verified Customer Verified Customer

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I don't know if your team is not familiar with the business or it's a pre-designed routine, but the car buying experience is very unpleasant, insincere, and unreliable. Your team played a good role in business or it's a pre-designed routine, but the car buying experience is very unpleasant, insincere, and unreliable. Your team played a good role in the inducement marketing method and deserves praise. The total price you told me was inconsistent with the contract. I chose to believe that you would not change the price in the contract. Obviously, I was wrong! Congratulations on your achievement. Thank you for letting me learn a lesson. More

by ICWDS1985 Verified Customer Verified Customer

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This was a great place to get my service done for my car. The best The best More

by NOVAKOWSKI99 Verified Customer Verified Customer

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Superior salesman - Mike- and great price! Could not be happier with our Honda 2025 CRV HYBRID Could not be happier with our Honda 2025 CRV HYBRID More

by JCAANGELL Verified Customer Verified Customer

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Great experience with both Mark and Frank. Mark worked diligently to find a vehicle they met my expectations and Frank worked the deal that made it possible! Great Team! Mark worked diligently to find a vehicle they met my expectations and Frank worked the deal that made it possible! Great Team! More

by MACCIONEJANICE Verified Customer Verified Customer

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Very good customer service this is the third time I purchased from them reasonable prices. MARK is very good salesman he made it easy for me he did the best to make me happy purchased from them reasonable prices. MARK is very good salesman he made it easy for me he did the best to make me happy More

by BESARMOSTAFA Verified Customer Verified Customer

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Like the dealership take my two Hondas and will continue and would buy another car from them when the time comes and would buy another car from them when the time comes More

by QUIETMAN430 Verified Customer Verified Customer

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Everything went very well. Mark was informative and wonderful to work with. Mark, Jay, and Adel made the process super easy and efficient due to my time constraints. Thank yo Mark was informative and wonderful to work with. Mark, Jay, and Adel made the process super easy and efficient due to my time constraints. Thank you! More

by MROMANO65 Verified Customer Verified Customer

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