Mark Gruis | Page 17

The communication about my service had some opportunities. Went to pick up my car at 1pm only to be informed service shop on Saturdays closes at noon. Car was still on the lift and couldn’t get opportunities. Went to pick up my car at 1pm only to be informed service shop on Saturdays closes at noon. Car was still on the lift and couldn’t get it off till Monday. Went in for ac problem. Had to Uber there and get a friend to pick me up. Google says open till 5 on Saturdays plus no mention of those hours when I initially wanted to make the appointment at noon but the guy helping me insisted I bring it in earlier. Never said they close at noon. More

by ELSMASH22 Verified Customer Verified Customer

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They are very prompt and explain everything and do a wonderful job of correcting the problem. wonderful job of correcting the problem. More

by MCD.UNDERGROUNDLLC Verified Customer Verified Customer

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Went great and was super fast. Would use them again in the future for whatever my car needs Would use them again in the future for whatever my car needs More

by RILEYBOB20 Verified Customer Verified Customer

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We love going to your dealership you all do a Fantastic Job on our vehicle .Thank You So Much ! Job on our vehicle .Thank You So Much ! More

by NADINEFRANKCAPONE Verified Customer Verified Customer

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Always enjoy stopping there to have my car looked at, great customer service and great employees great customer service and great employees More

by JMORGAN772 Verified Customer Verified Customer

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The service manager hit an unmarked poll in the parking with my car and i seriously thought they forgot about us. We ordered the parts to repair it ourselves and to our surprise they seeked us out and fixe with my car and i seriously thought they forgot about us. We ordered the parts to repair it ourselves and to our surprise they seeked us out and fixed the damage. It was repaired superbly and that girl at the body shop office is a wonderful person. I as a retired hispanic have endured some racism here in this city as anywhere else but with these people here at this dealership they see no color they see a person and a human being. Kudos to this dealership. I simply want to thank them from the bottom of our hearts. More

by falcor1035 Verified Customer Verified Customer

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The part should've been warrantied that was fixed. Work was complete and done well, the only issue is they did the same thing eight months ago. Not impressed. Upsell is their biggest issue. Work was complete and done well, the only issue is they did the same thing eight months ago. Not impressed. Upsell is their biggest issue. More

by Kmlfa6 Verified Customer Verified Customer

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The dealership provides great service, and is very easy to work with. If I have any questions, they are always there to help. to work with. If I have any questions, they are always there to help. More

by BEAU.HULTQUIST Verified Customer Verified Customer

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Professional and courteous. Attentive with the issues of your vehicle and quickness respond to questions and concerns. Attentive with the issues of your vehicle and quickness respond to questions and concerns. More

by glenzzoglen Verified Customer Verified Customer

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Friendly and helpful service managers who keep the customer informed of the status of the work being done and make additional recommendations for vehicle maintenance. customer informed of the status of the work being done and make additional recommendations for vehicle maintenance. More

by Julie S Verified Customer Verified Customer

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