Mark Hannawi
Mark Hannawi at Northside Honda

Mark Hannawi | Page 4

Service Advisor

Northside Honda

9100 San Pedro Ave
San Antonio, TX 78216

Contact Me
4.9
126 Reviews
4.9

126 Reviews

Write a Review

126 Reviews of Mark Hannawi

August 03, 2024

Dealership Rating
Employee Rating

I decided that I wanted to buy a Honda Pilot. I also said that I would not buy from any other Honda Dealer other than Northside, because of the help I received from the General Manager back in D More

by LINDAOSBORNE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrea Alvarez

July 31, 2024

Dealership Rating
Employee Rating

It was a great experience at Northside Honda the people were very nice and respectful More

by matriz.lopez1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 27, 2024

Dealership Rating
Employee Rating

Very nice helpful and courteous staff the process took only a couple of hours to do an oil change More

by WPALIZO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2024

Northside Honda responded

Thank you for choosing Northside Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jaime Anteola General Manager

July 27, 2024

Dealership Rating
Employee Rating

It was easy to schedule an appointment. The designated advisor was prompt, courteous and gave good advice. Service was completed in a reasonable amount of time. More

by FRANKBARNOLD48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2024

Northside Honda responded

Thank you, Frank! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Northside Honda. Jaime Anteola General Manager

July 26, 2024

Dealership Rating
Employee Rating

They tried, better than Leander Honda, but I still have a problem. I am done More

by SCase666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 29, 2024

Northside Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jaime Anteola General Manager

July 26, 2024

Dealership Rating
Employee Rating

I've been a client of theirs for 5 years, financed 2 new vehicles and repaired my 11-year old Civic. They are excellent in every way. More

by riverwillow49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Morales, Lacye Laning

Jul 26, 2024

Northside Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if Noah, Lacye, and Mark can be of further assistance. Jaime Anteola General Manager

July 24, 2024

Dealership Rating
Employee Rating

This was the best customer service I have received. Mark Hannawi was the best service advisor. More

by JOSEGONZ12393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2024

Northside Honda responded

Thank you for choosing Northside Honda. Your feedback and rating mean a lot to us. We're glad we could help, Jose, and we hope to see you again! Jaime Anteola General Manager

July 24, 2024

Dealership Rating
Employee Rating

Mark Hannawi was very respectful. He understood my issues and solved them quickly. This is a great service department and very different from the last Honda dealership with which I de More

by COLLETTAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2024

Northside Honda responded

Thanks for sharing about your experience with Northside Honda. We appreciate your business and hope to see you again soon! Jaime Anteola General Manager

July 23, 2024

Dealership Rating
Employee Rating

Great service from Mark H. Took the time to look up my previous service records and informed me of what additional maintenance was needed. More

by mmadewell0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2024

Northside Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Mark and our team and don't hesitate to let us know if we can be of further assistance. Jaime Anteola General Manager

July 22, 2024

Dealership Rating
Employee Rating

Excellent service, general concern for my vehicle and I! Mark was great and communicated everything that was going on with my vehicle !! More

by GARLANDADKINS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2024

Northside Honda responded

It's great to hear that Mark was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Northside Honda! Jaime Anteola General Manager

...
4
...

Dealership Inventory (232 Vehicles)

new 2026 Honda Odyssey car, priced at $44,970
2026 Honda Odyssey
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive
new 2026 Honda Civic car, priced at $29,770
2026 Honda Civic
new
Platinum White Pearl exterior
CVT
Front-wheel Drive
new 2027 Honda HR-V car, priced at $32,580
2027 Honda HR-V
new
Platinum White Pearl exterior
CVT
Front-wheel Drive
new 2026 Honda Civic car, priced at $29,215
2026 Honda Civic
new
Crystal Black Pearl exterior
CVT
Front-wheel Drive
new 2026 Honda Odyssey car, priced at $49,670
2026 Honda Odyssey
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive
new 2026 Honda Accord car, priced at $30,270
2026 Honda Accord
new
Platinum White Pearl exterior
CVT
Front-wheel Drive