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5 Reviews of Mark Helmick
December 23, 2025
Professional help and very nice customer service. Very helpful, reliable information, and very fast service Very helpful, reliable information, and very fast service More
by Ann.bg.owens
Verified CustomerOther Employees Tagged: Kyana Davidson, Keirsten Nicholson, Michael Pensky, Donna McMickens, James Flaherty, Ashley Jenkins, Phillip Kwon
December 12, 2025
Took the time to explain and listen to my concerns. Need more print out of the services that was performed and communication. Need more print out of the services that was performed and communication. More
by Mel Mel
Other Employees Tagged: Ashley Jenkins
November 21, 2025
This location is always friendly and willing to help with anything. I’ve bought a car already and plan on doing so again in the near future. Mike P. is an awesome service rep!!! anything. I’ve bought a car already and plan on doing so again in the near future. Mike P. is an awesome service rep!!! More
by RHARDNICK
Other Employees Tagged: Keirsten Nicholson, Michael Pensky, Ashley Jenkins, Phillip Kwon
November 20, 2025
Two salesmen helped me at the gas station with my flat tire and then helped me with all the arrangements to get my tire fixed. One of the technicians was also at the gas station and because I was on a roa tire and then helped me with all the arrangements to get my tire fixed. One of the technicians was also at the gas station and because I was on a road trip my trunk was filled with luggage so he drove my tire to the dealership for me. The next morning when we got to the dealership everyone was amazing. They put my new tire on and the spare back in my car and I was able to continue with my road trip! I would recommend this dealership to everyone! I would go there myself but I live in a suburb of Chicago!! I would love to thank everyone who helped us! More
by Terry
Other Employees Tagged: Salesmen Eunice and I think it was Mike or Mark
October 24, 2025
My car had an issue and was turning to idol after being shut off for hours. There were no dash lights on no warning. Car two years old only serviced by dealer. 47,000 miles. Two and a half weeks later the shut off for hours. There were no dash lights on no warning. Car two years old only serviced by dealer. 47,000 miles. Two and a half weeks later the issue was found to be a small piece of metal shaving behind a sensor. Finally fixed after 3 other things replaced unsure if they actually needed to be fixed. Still owed 1700. Some of the customer service was decent, most not at all. Car returned filthy. Carfax doesn’t reflect work done within the two years, all don’t at the same dealer. Every single one does report a wash that never happened. Have purchased 7 cars from this dealer. Will not do that again More
by Meppich
Other Employees Tagged: Ashley Jenkins
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