Mark Hemry
Sales Consultant
Victory Chrysler Dodge Jeep Ram of Ottawa
506 E 23rd street
Ottawa, KS 66067
Dealership Experience
5 yrs, 9 mos
Industry Experience
20 yrs, 4 mos
33 Reviews
Write a Review33 Reviews of Mark Hemry
July 28, 2026
I'm new to this faub thing for a key to my vehicle and they didn't let me know that there was a key to to get into vehicle at the top of it. Other than that service has been good so far they didn't let me know that there was a key to to get into vehicle at the top of it. Other than that service has been good so far More
Other Employees Tagged: Nathan Lauck
July 22, 2026
Amazing customer service, concerns fixed the first time, great people to do business with, very knowledgeable technicians! great people to do business with, very knowledgeable technicians! More
Other Employees Tagged: Kallan LaForge, Justan Smith, Payton Erhart , Mike Moutray
July 15, 2026
Great Service! Justin was super helpful and fixed our issue! Would highly recommend these guys! Justin was super helpful and fixed our issue! Would highly recommend these guys! More
Other Employees Tagged: Justan Smith
June 06, 2026
My husband and I came through the lot on a rainy day and Mark Hemry met us outside. He was very knowledgeable and pleasant. We test drove 3 vehicles in the rain and ended up buying one. Our experience wa Mark Hemry met us outside. He was very knowledgeable and pleasant. We test drove 3 vehicles in the rain and ended up buying one. Our experience was seamless and even the financing part went great. Overall great experience! More
Other Employees Tagged: Don't remember girl in finance dept. she was great.
May 27, 2026
I would like to give them a better review, but I bought my used Toyota Tacoma exactly two weeks ago, and I have had it in my possession for a total of 22 hours. The day after I purchased it, the whole dash my used Toyota Tacoma exactly two weeks ago, and I have had it in my possession for a total of 22 hours. The day after I purchased it, the whole dash lit up with alarm codes. Victory told me to take it to a Toyota dealer since it was still under the manufacturers warranty. Toyota has had it since then and still has no idea what is wrong with it. The Toyota dealer now has me in a loaner car. I don't know if there is anything Victory could have done to see this coming. Toyota did say that this truck was in the shop for this same problem 5 days before being traded in to Victory. I guess Victory didn't dig too deep into the CarFax to find out what was done at that service point. So after buying a 1 year old truck with 31,000 miles on it, it has turned into a really expensive test drive. Victory was very nice through the test drive and purchase, I have let them know that I am still without a truck, and they apologized for that, but haven't really done anything or offered to help in any way other than offer to call the Toyota dealer where it is. I am already getting updates from them, so I'm not sure what having a 3rd party call them and ask questions is going to do. I don't know what I'm even expecting from Victory at this point other than a sympathy card. The whole thing has just turned into a train wreck. Would I buy from Victory again? I think so. Would I ask more questions about the service history? Yes. I don't want to leave them a bad review, but I've been emailed a couple of times asking for a review, but I have nothing to review other than the loaner car a different dealer is providing me at this point. I also went in with a prequalified loan from another lender at a certain interest rate. Victory's financing department couldn't get me the same rate, they were about 0.2% higher, but they told me if I don't finance through them, then the selling price would go up. So I got a higher interest rate in order to knock $1000 off the price. Not a preferred way to proceed, but wasn't worth the argument on my end. More
Other Employees Tagged: Nathan Lauck
May 13, 2026
I’ve been searching for a new go to Jeep dealer and believe I have found it. Easy communication from email to texting and great customer service once I entered the building and even after purchasing th believe I have found it. Easy communication from email to texting and great customer service once I entered the building and even after purchasing the vehicle. Will definitely be back to buy another Jeep. More
April 08, 2026
Whole team is great and easy to work with. GM Jason friendly salesman Mark did great job showed me exactly what I wanted. Andrew sales manager showed me his best side and worked great deal for GM Jason friendly salesman Mark did great job showed me exactly what I wanted. Andrew sales manager showed me his best side and worked great deal for me. Laura the finance manager did great worked quickly and got me where I wanted to be and in the vehicle I wanted. A+ experience More
Other Employees Tagged: Mark Hemry

