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Mark Hoover
Mark Hoover at Rizza Cadillac Buick GMC
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Mark Hoover | Page 2

Sales Consultant

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.7
174 Reviews

Dealership Experience

6 yrs, 6 mos

Industry Experience

11 yrs, 4 mos

4.7

174 Reviews

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174 Reviews of Mark Hoover

August 11, 2022

Dealership Rating
Employee Rating

When other dealerships gave us trouble Rizza was able to help. They were professional and treated us like we were royalty... I would recommend this dealership to everyone! More

by terrystone2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Choi, Ryan Clark, Brandon Crenshaw, Christen Dargan, Munir Nazer, Joe Gonzales, Carlos Gutierrez, Marcin Gacek , Jason Barclay

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Aug 11, 2022

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 05, 2022

Dealership Rating
Employee Rating

I was impressed with Mark and Kenny from the moment I walked in the dealership! They helped me find what I was looking for without pressuring me or playing any games. I was highly impressed and LOVE More

by Kydommom
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken

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Aug 08, 2022

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 02, 2022

Dealership Rating
Employee Rating

Very happy with the car purchase. Everything went smooth. Staff very pleasant. No pressure to buy but in these times, I think it was more money to buy. More

by CMZ75
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian James

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May 04, 2022

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 09, 2022

Dealership Rating
Employee Rating

Mark and josh were absolutely wonderful ! !! They took great care of us. We highly recommend this dealership. Great staff. Take care guys !! 😘😘😉 More

by GAUCHER6812
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh

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Apr 12, 2022

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 02, 2022

Dealership Rating
Employee Rating

Good People … They treated me like family and have me a great deal .. I will always come back More

by RHARDNETTE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Apr 05, 2022

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 29, 2022

Dealership Rating
Employee Rating

Very knowledgeable and professional, considerate of customers concerns,listen well . Patient, open honest, caring and respectful. More

by wbiraylaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Mar 31, 2022

Rizza Cadillac Buick GMC responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 13, 2022

Dealership Rating
Employee Rating

Mark Hoover was the sales rep that I had contact with. I told him I was interested in a 2022 gmc terrain. He found a 2022 terrain that I liked. I took the vehicle for a test drive and was happy with res More

by ROESTERREICHER2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Mar 16, 2022

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 06, 2022

Dealership Rating
Employee Rating

Polite salesmen and prompt attention without being overbearing. The staff made my transactions quick and easy More

by CSISCOKID
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Brian James

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Mar 08, 2022

Rizza Cadillac Buick GMC responded

Thank you and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 27, 2022

Dealership Rating
Employee Rating

Spent two and half hours there to get both cars oilchange and tiers rotated one car no problem the other carthey could not find the wheel lock right where we told them were it was my wife found the lock wen More

by Spencer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
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Mar 23, 2022

Rizza Cadillac Buick GMC responded

Spencer, we’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 01, 2022

Dealership Rating
Employee Rating

Need some snack you have none and need a ride to get some lunch! Wating Area was small More

by JVT825
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Feb 03, 2022

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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