Mark Hoover | Page 16

Salesman was excellent This is the second car we bought through Mark Hoover. He worked to find us the best deal. Friendly, courteous and knowledgeable. Appreciate his pai This is the second car we bought through Mark Hoover. He worked to find us the best deal. Friendly, courteous and knowledgeable. Appreciate his pairing of our cell phone with OnStar and setup. He is always positive and helpful. More

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Wonderful Sales and Mgmt Team We were very happy with our sales process, and the team that helped us was wonderful. I am only regretting not spending more time looking at the feat We were very happy with our sales process, and the team that helped us was wonderful. I am only regretting not spending more time looking at the features my New Buick Enclave Essence has compared to my old Enclave CXL. I miss a few small things that my old one had that the new one does not like automatic up on the passenger side window, and the seat memory presets. Plus, I thought I had eye-sight on this model. I guess I got a little too mixed up with the Premium Nissan Pathfinder we seen prior to purchasing that was fully loaded. However, I do love the new handling of my new Enclave, and I couldn't be more happy with the upgrades on the interior, just wish I new what was missing from my old Enclave so that I could have went with the Premium version of this vehicle. The staff was very friendly, and worked great with pricing, and our trade-in. More

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Buick Encore I had handled most of my sales and searching via phone! They had great customer service and made sure everything was prepared to make it less hassle! I had handled most of my sales and searching via phone! They had great customer service and made sure everything was prepared to make it less hassle! More

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I will not go anywhere else!- I have not bought a vehicle in over 11 years. I was referred to Rizza by my employer and I will not go anywhere. My salesman Mark gave me the easiest I have not bought a vehicle in over 11 years. I was referred to Rizza by my employer and I will not go anywhere. My salesman Mark gave me the easiest experience possible. I came in with a budget and stuck to it. No pressure, not rushed nor persuaded, Mark met all my needs. He was personable, knowledgeable, and easy to talk too. Thank you Mark for making my vehicle experience happen, I love my SUV! More

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I won't go anywhere else I have not bought a vehicle in over 11years. I was referred to Rizza by my employer, and I definitely will be going back. My salesman Mark has gone I have not bought a vehicle in over 11years. I was referred to Rizza by my employer, and I definitely will be going back. My salesman Mark has gone above and beyond and made it a easy experience. I came in with a budget and stuck to it. There wasnt any pressure and I wasnt rushed. Mark was easy to talk too, personable and knowledgeable. Thank you for making this happen, I love my SUV. More

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Another Blessing My experience at Rizza Dealership was great! I told the salesman Mark what I wanted and he didn't waste time trying to persuade me differently. He wor My experience at Rizza Dealership was great! I told the salesman Mark what I wanted and he didn't waste time trying to persuade me differently. He worked very hard at not having my husband and I waiting a long time at the dealership. The overall service of the staff was excellent! Thanks to the team at Rizza! I love my new SUV!! More

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Wonderful Experience I would recommend shopping for a car a Rizza Cadillac Buick GMC. Our salesman, Mark Hoover, was very informative. He helped us with our decision-mak I would recommend shopping for a car a Rizza Cadillac Buick GMC. Our salesman, Mark Hoover, was very informative. He helped us with our decision-making process. He readily showed us various cars without hesitation, He was very helpful and friendly. Very good customer service skills! I would recommend him if you are in the market for a new or used car! More

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Great Service Mark Hoover gave excel service beyond compare! We hit a few bumps with some paperwork and it was little more difficult for me to get the car I wanted, Mark Hoover gave excel service beyond compare! We hit a few bumps with some paperwork and it was little more difficult for me to get the car I wanted, but he got it done. He diligently worked with his boss to get me the car I wanted. He did not try to make a sale but sale me what I was looking for. I would offer more stars if I could m. Thanks again Mark!! -Cory Taylor More

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Absolutely Fantastic!! I had the pleasure of not working with 1 of your fantastic salesmen, but 2. Steve and I had alot of phone interaction to gather the information neede I had the pleasure of not working with 1 of your fantastic salesmen, but 2. Steve and I had alot of phone interaction to gather the information needed to make the deal. Steve you are Awesome! I came to the dealership to poke around even though I knew my salesman had an off day. Mark not only assisted me in Steve's absence, he set up a test drive and assisted with looking up many different color and package options. Both of the guys were nice, honest and true gentlemen. It's rare to find salesmen of this caliber in today's tough sales market. I thank both Steve B. and Mark H for looking out for me and making sure I pulled off satisfied and EXCITED!!! Thanks Guys!!!! More

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new truck professional and knowledgable and helpful explained everything fully. I'm not a person of many words the lack of me writing means i am satisfied. professional and knowledgable and helpful explained everything fully. I'm not a person of many words the lack of me writing means i am satisfied. More

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