Mark Hoover
Mark Hoover at Rizza Cadillac Buick GMC

Mark Hoover | Page 6

Sales Consultant

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

Contact Me
not yet
rated
174 Reviews

Dealership Experience

8 yrs, 6 mos

Industry Experience

13 yrs, 4 mos

not yet
rated

174 Reviews

Write a Review

174 Reviews of Mark Hoover

October 26, 2020

Dealership Rating
Employee Rating

Very bad service wrongly diagnosed my problem on my vehicle. Was having some suspension problems with my truck the service department told me I only needed a wheel alignment! So I took my truck somew More

by greggseymourjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Howard

Nov 16, 2020

Rizza Cadillac Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 10, 2020

Dealership Rating
Employee Rating

I was very happy with all the people included on my new purchase mainly Mark Hoover and Candance with my new GMC canyon. Thank you More

by jbsoltow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Lorenzo

Oct 13, 2020

Rizza Cadillac Buick GMC responded

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this was delivered to you during your experience. Should there be anything else you need, please don’t hesitate to let us know. J.C Rocha- Business Development Manager- jrocha@rizza.com

September 10, 2020

Dealership Rating
Employee Rating

Mark Hoover delivered. He helped make my new car purchase possible and with ease. Also John O’Connell was very knowledgeable and helpful with showing all the different options the car had to offer. Thank you More

by Jengal
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John O'Connell

Sep 10, 2020

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 31, 2020

Dealership Rating
Employee Rating

As I said in the another review the website had some misleading pricing information. I have check the site after my purchase and I see changes has been made. More

by MEVANS14
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Lorenzo

Sep 01, 2020

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 07, 2020

Dealership Rating
Employee Rating

Fast overall turnaround. Personable staff One primary criteria I had was fast turnaround after the purchase decision was made. Kudos to the team for meeting those expectations. Very friendly More

by JDROSTE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2020

Rizza Cadillac Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. J.C Rocha- Business Development Manager- jrocha@rizza.com

July 01, 2020

Dealership Rating
Employee Rating

They made me feel very comfortable through the entire process. Mark was very helpful and went through all of the features on the car before I drove it off the lot. More

by PeggyLou
Recommend Dealer
Yes
Jul 01, 2020

Rizza Cadillac Buick GMC responded

Peggy, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. J.C Rocha- Business Development Manager- jrocha@rizza.com

June 16, 2020

Dealership Rating
Employee Rating

Good service very professional whenever I had a problem your people were there to take care of it. Wish I could say the same about the sales dept. More

by Ralph
Recommend Dealer
Yes

Other Employees Tagged: John Howard , Jim Allegretti, Steve Barakat, Christian Hernandez

Jun 11, 2020

Rizza Cadillac Buick GMC responded

Ralph, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. J.C Rocha- Business Development Manager- jrocha@rizza.com

May 05, 2020

Dealership Rating
Employee Rating

RIZZA Buick has been excellent for my original purchase (2016 Enclave) and all services ... efficient, helpful, clean, friendly, knowledgeable. Service is done right the first time. I highly recommend RI More

by PHENNESSY0
Recommend Dealer
Yes

Other Employees Tagged: John Howard , Steve Barakat

May 05, 2020

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

May 01, 2020

Dealership Rating
Employee Rating

Mark was very accommodating and very pleasant to work with. With this being my first buying experience, he made it easy. Even though they were considered under staffed, my husband and I was taken care of More

by BevBaket
Recommend Dealer
Yes
May 01, 2020

Rizza Cadillac Buick GMC responded

Thank you so much for your review, Bev! Happy customers are our goal and our mission at Rizza Cadillac Buick GMC, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. J.C Rocha- Business Development Manager- jrocha@rizza.com

April 30, 2020

Dealership Rating
Employee Rating

Great customer service as usual ! Our truck was brought in for a recall, and as usual the staff was very professional and courteous. They kept us updated step-by-step with the process. We will continue to More

by taneshastokes30
Recommend Dealer
Yes

Other Employees Tagged: Dan Choi, Ryan Clark, Brandon Crenshaw, Christen Dargan , Jason Barclay, Tory Bryant, Julian Dean, Joe Gonzalez, Christian Hernandez

May 01, 2020

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. J.C Rocha- Business Development Manager- jrocha@rizza.com

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