Mark Hoover
Mark Hoover at Rizza Cadillac Buick GMC

Mark Hoover | Page 5

Sales Consultant

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

Contact Me
not yet
rated
174 Reviews

Dealership Experience

8 yrs, 6 mos

Industry Experience

13 yrs, 4 mos

not yet
rated

174 Reviews

Write a Review

174 Reviews of Mark Hoover

January 21, 2021

Dealership Rating
Employee Rating

Hassle free and pleasant people. Solder the one issue Hassle free and pleasant people. Solder the one issue that came up a day later. I would work with this dealer again when it comes time to buy again. More

by TROMP226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2021

Rizza Cadillac Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 17, 2021

Dealership Rating
Employee Rating

Very pleased with the the reception and responsiveness I received! Friendly, professional, and I would highly recommend the folks that I talked with. Top notch! More

by B.RICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Lorenzo

Jan 20, 2021

Rizza Cadillac Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. J.C Rocha- Business Development Manager- jrocha@rizza.com

December 21, 2020

Dealership Rating
Employee Rating

Mark was great to work with! Wonderful problem solver when there were some hiccups. The car is great, enjoying the XM! I do wish the staff wore masks more consistently. More

by SHEALYNR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2020

Rizza Cadillac Buick GMC responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. J.C Rocha- Business Development Manager- jrocha@rizza.com

December 09, 2020

Dealership Rating
Employee Rating

I am somewhat disappointed in the sales department. Do to the fact that I’m still waiting on my car mats that was promise to me I got three mats and I’m very disappointed. I’ve been given the run around abou More

by DANILAJCOLEMAN
Recommend Dealer
Yes

Other Employees Tagged: John Howard , Patrick DeFrancesco, Mike Lorenzo

Dec 11, 2020

Rizza Cadillac Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 05, 2020

Dealership Rating
Employee Rating

They were very accommodating and easy to work with! We got exactly what we were looking for. We will definitely use them again for future purchases. More

by DSCHIMICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amanda Pickett- Online services

Dec 08, 2020

Rizza Cadillac Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. J.C Rocha- Business Development Manager- jrocha@rizza.com

November 18, 2020

Dealership Rating
Employee Rating

Dealership was clean. Mark was pleasant, patient as we were getting a vehicle for my 85 y/o mother. Ryan was equally as pleasant and helpful. More

by smdhumbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Clark

Nov 19, 2020

Rizza Cadillac Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 18, 2020

Dealership Rating
Employee Rating

Mark Hoover was an excellent salesman. Friendly, direct, honest and no nonsense. He listened to our requests and delivered us what we needed. He did not put any excess pressure on us. He helped us get what More

by Upton
Customer Service
Friendliness
Recommend Dealer
Yes
Nov 19, 2020

Rizza Cadillac Buick GMC responded

Thank you for your great review! We're glad to have Mark on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

Nov 19, 2020

Rizza Cadillac Buick GMC responded

We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 16, 2020

Dealership Rating
Employee Rating

Great customer service from the sales team up to the management. Offered me many options and helped me pick the best one to suit me and my family. More

by DAVID.HORVATH24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Richko

Nov 16, 2020

Rizza Cadillac Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 02, 2020

Dealership Rating
Employee Rating

I really enjoyed how they handle me with finding a car and filling out the paper through the process of deal from the start thanks More

by DARIUS227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Lorenzo

Nov 04, 2020

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

November 01, 2020

Dealership Rating
Employee Rating

Great Service! Mark Hoover is your guy when you need someone who goes above & beyond! They are great about keeping you informed about service needs! More

by JNET525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2020

Rizza Cadillac Buick GMC responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Mark went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! J.C Rocha- Business Development Manager- jrocha@rizza.com

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