"3rd new Jeep vehicle purchased."
I placed my order for a new 2019 Jeep Compass Trailhawk on the 1st of September 2018. I picked it up from the Dealership on the 17th of November 2018. Everything was already completed prior to arriving at the Dealership, the Protection Package, Pre-Approved financing. It only took my wife and I about 30 to 45 minutes to finalize all of the Paperwork. This is the 3rd new Jeep vehicle that we have purchased from Crystal Lake Chrysler, Jeep, Dodge in the last year and a half. I would highly recommend this Dealership to anyone looking to purchase a new or used vehicle.
Mark really helped us out with getting the right car for me. I enjoyed the staff, had a lot of laughs and would definitely recommend!
"Excellent dealership and salesman!"
I bought my car there 18 years ago and remembered the service!
Bought a Jeep there today and the service and saleman (Mark) was awesome!!!!
- Don’t care
Scammed bc I am a woman who doesn’t know about cars. 1 year old Rubicon with 30k miles $500 bill for a call under full warranty? No loaner car available after 2 full days in the shop they couldn’t even bother to run it through a wash? Customer lost permanently for this dealer and Jeep.
It was a pleasure dealing with Crystal Lake Chrysler Jeep Dodge. Jack Irwin was extra special to deal with. In the end he walked me thru all of steps needed to operate everything . Daniel Adams
- Hockey lover
Have bought many vehicles from this dealership. They are great to deal with . No problems encountered with this dealership. We have been with them for years
"Crystal Lake Jeep Is Awesome"
- Happy Customer
What another great experience with Crystal Lake Jeep. Mark Kropp is easy to work with and so was everyone else. A easy top notch experience. Highly recommended.
"Friendly, fair, and timely"
Friendly, fair, and timely
Worked with my schedule so that I did not have to spend hours at the dealrship buying a new Wrangler. Fair price without "having" to go to their manager, which is just old school tactics. Thanks for making this a smooth transaction that respected my time.