Mark Lauer
Mark Lauer at Subaru Superstore of Surprise

Mark Lauer

Service Advisor

Subaru Superstore of Surprise

13090 N Autoshow Ave
Surprise, AZ 85388

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5.0
18 Reviews

Dealership Experience

1 yr, 9 mos

Industry Experience

41 yrs, 10 mos

5.0

18 Reviews

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18 Reviews of Mark Lauer

April 01, 2026

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Employee Rating

The entire experience with Subaru Superstore of Surprise has been wonderful since i got my 2025 Subaru one year ago. Sales and service provide excellent customer service! More

by laura.anderson1003
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

March 30, 2026

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Employee Rating

Customer service is top notch! It is consistantly great! Thanks to all! Mark is alwsys so pleasant. More

by sherrimsaunders
Recommend Dealer
Yes

March 30, 2026

Dealership Rating
Employee Rating

All good All good for this service! I had a great experience at Subaru Superstore of Surprise for my mile service. The service advisor was professional and kept me updated via text, whi More

by cylu1019
Recommend Dealer
Yes

Other Employees Tagged: Mark Lauer

March 29, 2026

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Employee Rating

Great experience and very happy with our Outback, Jeff was very informative, and made us feel right at home. More

by cashcowboy1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 25, 2026

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Just absolutely one of the most experienced service advisors I’ve had the pleasure of working with. Doing a great job. More

by newjack59
Recommend Dealer
Yes

March 19, 2026

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Employee Rating

Thank you very much for your great service. The work was done very quickly. Mark Lauer and your service technician provided excellent service. More

by Bob & Nelly Nobis
Recommend Dealer
Yes

March 13, 2026

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Employee Rating

I don't want to No thanks No thank you I am okay Car work good More

by stetsona04
Recommend Dealer
Yes

Other Employees Tagged: Mark Lauer

March 06, 2026

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Employee Rating

Excellent service! Mark was able to squeeze me in witjout an appointment. Service techs said I take care of my car. More

by KATEGRIGGS804
Recommend Dealer
Yes

Other Employees Tagged: Mark Lauer

March 06, 2026

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Employee Rating

Only 2 service visits at this juncture. So far so good. Hope all future visits continue to go as smoothly. More

by normwolff56
Recommend Dealer
Yes

March 06, 2026

Dealership Rating
Employee Rating

They helped solve the problem and understand the situation very quickly, which was great.Thanks More

by 阿斯鮑
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
1

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