Mark Lauer | Page 2
Service Advisor
Subaru Superstore of Surprise
13090 N Autoshow Ave
Surprise, AZ 85388
Dealership Experience
2 yrs
Industry Experience
42 yrs, 1 mo
54 Reviews
Write a Review54 Reviews of Mark Lauer
June 12, 2026
Servicing my Forrester here is easy peasy. Mark is knowledgeable and is always able to answer my questions.A shout out to the mechanics too who get me in and out in a timely fashion. Mark is knowledgeable and is always able to answer my questions.A shout out to the mechanics too who get me in and out in a timely fashion. More
Other Employees Tagged: Ben
June 08, 2026
The team here is always friendly and eager to help. They go above and beyond for their customers. They go above and beyond for their customers. More
Other Employees Tagged: Dominique Channel
June 06, 2026
Mark is terrific! ! He always takes good care of me! I miss the personal touch when you call on the phone! I understand AI and the cost savings but would hope you would ! He always takes good care of me! I miss the personal touch when you call on the phone! I understand AI and the cost savings but would hope you would see the value of a real person!! More
Other Employees Tagged: Todd Ackley, Collyn Amarillas
May 23, 2026
Mark was great. No pressure and did exactly what I had requested. He also washed my vehicle saving me time and energy. Dale in parts is great as well. He answered my No pressure and did exactly what I had requested. He also washed my vehicle saving me time and energy. Dale in parts is great as well. He answered my questions and provided needed information to make my decision to have service handle the work. More
Other Employees Tagged: Dale Crosby
May 22, 2026
This dealership is what outstanding is about, they handle the customer relation with the utmost pride and concern. This dealership is where I originally purchased my 2021 Ascent Limited new and because of th the customer relation with the utmost pride and concern. This dealership is where I originally purchased my 2021 Ascent Limited new and because of their outstanding customer service is the reason I purchased another Subaru, I purchased a 2025 Outback Limited in Arkansas which also had an outstanding service relationship with their customers. I wish I could say all dealerships are outstanding but unfortunately they are not. Find that one dealership that provides the care you deserve and build an outstanding relationship with them and you’ll always be treated fairly. Don’t ever forget good relationships go both ways. More
Other Employees Tagged: John Hall, Joey McMillen , Glenn Craney
May 18, 2026
A clean modern professional dealership which offers excellent service in a beautiful environment and lives up to what they promise excellent service in a beautiful environment and lives up to what they promise More
Other Employees Tagged: George Palmer, George Aguirre, Jeffrey Hurst, Joey McMillen, Jerry Wood
May 16, 2026
Efficient, fair, excellent I only have my Forrester serviced at Subaru Superstore of Surprise although another Subaru dealership is much closer to me. serviced at Subaru Superstore of Surprise although another Subaru dealership is much closer to me. More
Other Employees Tagged: Mark Lauer
May 14, 2026
We have always appreciated the great service supplied by your dealership. In your service people are always hospitable and willing to help. Thank you very much for your help once again. Walt Kadle & Anita W your dealership. In your service people are always hospitable and willing to help. Thank you very much for your help once again. Walt Kadle & Anita Wattier More
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