Mark Maciel | Page 2

Mark was able to help me - finally when no one else was able to help me complete my recall repair. I had been to this dealership at least 3 times for the same issue - and each time, even after having an ap able to help me complete my recall repair. I had been to this dealership at least 3 times for the same issue - and each time, even after having an appointment - the part was not at the shop. No one called to cancel my appt, no one said they didn't have the part.. but then Mark was able to get this resolved for me - huge thank you. More

by cclifford12 Verified Customer Verified Customer

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I made an appt for 10am for 5000 mile service. This was NOT a complicated service and it took over 4hrs. Why bother with an appointment time? Way too long!!! This was NOT a complicated service and it took over 4hrs. Why bother with an appointment time? Way too long!!! More

by mrsbumatay Verified Customer Verified Customer

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Great work, helpful I know when I take my car to Toyota they are going to let me leave safe. they are going to let me leave safe. More

by Meganjacobs14 Verified Customer Verified Customer

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Overall pretty good. Service has been OK but not exemplary. For example, I'm having a failure in the paint of my new truck. Rather than just fix it they are asking me to Service has been OK but not exemplary. For example, I'm having a failure in the paint of my new truck. Rather than just fix it they are asking me to take it to a body shop to get an estimate. Then they have to approve it, etc. Not great. More

by mclcorsa Verified Customer Verified Customer

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Good customer service Communication i thought wasnt good that day but then found out that computers were down. They did a,good job getting it done that day but then found out that computers were down. They did a,good job getting it done More

by jonfoye Verified Customer Verified Customer

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The staff was very helpful and knowledgeable. Pablo Garcia explained what my vehicle issues were and what they needed to do to resolve the issues. I will continue to go and recommend this dealer Pablo Garcia explained what my vehicle issues were and what they needed to do to resolve the issues. I will continue to go and recommend this dealership for their customer service team as well as their technician team. More

by hwnbananaman Verified Customer Verified Customer

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Great experience with routine service. Mark was very accommodating and kept us informed of our car progress Mark was very accommodating and kept us informed of our car progress More

by sbruce105 Verified Customer Verified Customer

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Didn't bother to contact me when my car was done, so I wait for 5 days without a car. Then when I went in person to figure out what was happening, turns out he has on vacation and didnt bother to tell his wait for 5 days without a car. Then when I went in person to figure out what was happening, turns out he has on vacation and didnt bother to tell his replacement that they still had my car. More

by jkveditz Verified Customer Verified Customer

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Experience was great Mark has great customer service and is vey knowledgeable and friendly Mark helped me fix my car and apply for credit is vey knowledgeable and friendly Mark helped me fix my car and apply for credit More

by joelsart Verified Customer Verified Customer

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Very quick and thorough. Easy to make appt, good communication. Friendly staff (Mark), will use again Easy to make appt, good communication. Friendly staff (Mark), will use again More

by spydmike Verified Customer Verified Customer

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