Mark Maciel | Page 3

When I made the appointment, I was told it would be one hour. It took three hours and 40 minutes. Mark said my vehicle was being worked on when it was parked behind the building untouched. hour. It took three hours and 40 minutes. Mark said my vehicle was being worked on when it was parked behind the building untouched. More

by earljbella Verified Customer Verified Customer

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Always a pleasure visiting Santa Cruz Toyota The sales , service and personnel are all top notch service and personnel are all top notch More

by MF Verified Customer Verified Customer

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Tpms was diagnosed and one was at fault, others were working. Replaced it. Drove off with Tpms warning on. Returned to shop, left for another day, all other sensors now failed. drove off. Checklist cla working. Replaced it. Drove off with Tpms warning on. Returned to shop, left for another day, all other sensors now failed. drove off. Checklist claims battery was inspected. Checked battery. Plus terminal shows heavy corrosion crystals. Clear signs of leakage on top. verified battery state with independent mechanic. Left voice mail with service provider. No response. Left message on web site. Manager was going to respond but never did. Incompetent and arrogant. More

by jakko.kleijnen Verified Customer Verified Customer

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Everything went smoothly. Mark was on the ball and made sure I was informed when each step needed to be taken care of, and let me know as soon as the work was done, ensuring I Mark was on the ball and made sure I was informed when each step needed to be taken care of, and let me know as soon as the work was done, ensuring I was able to retrieve my car and return my rental xxx soon as possible. One of my better experiences there. More

by pug61670 Verified Customer Verified Customer

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We are believing again in the service department ability to provide excellent service as Brian made good on his promise to take care of us 😊 to provide excellent service as Brian made good on his promise to take care of us 😊 More

by Maggipintospers Verified Customer Verified Customer

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I like the ambience and the way they handle every costumer. Excellent service I feel so comfortable at the amenities. costumer. Excellent service I feel so comfortable at the amenities. More

by declined3 Verified Customer Verified Customer

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My car needed major repairs which were done in a timely manner with a real effort to help to give me the best price they could on the repairs!! That really impressed me and I so appreciated the kindness th manner with a real effort to help to give me the best price they could on the repairs!! That really impressed me and I so appreciated the kindness that was shown to me each step of the way!! More

by lindaquale Verified Customer Verified Customer

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Very good! ! No time for more words!! Working!!!! ???????????????????? Now you are irritating me!! Enough!! Gotta go to work!! ! No time for more words!! Working!!!! ???????????????????? Now you are irritating me!! Enough!! Gotta go to work!! More

by lindaquale Verified Customer Verified Customer

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It was a pleasant experience got a quick ride home. the service person helped reduce total cost by checking off items I didn't need the service person helped reduce total cost by checking off items I didn't need More

by mcjohnsonstudio Verified Customer Verified Customer

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Very helpful. Fixed issue with 4Runner. Replaced right mirror with new mirror and camera. Completed. Fixed issue with 4Runner. Replaced right mirror with new mirror and camera. Completed. More

by Denniscowell Verified Customer Verified Customer

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