Mark Matuszewski
Mark Matuszewski at Mercedes-Benz of St. Charles

Mark Matuszewski

Service Advisor

Mercedes-Benz of St. Charles

225 N. Randall Road
St. Charles, IL 60174

4.8
85 Reviews
4.8

85 Reviews

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85 Reviews of Mark Matuszewski

September 17, 2023

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Employee Rating

Excellent job by Mark Matuszewski in Service. He is the reason why we use this dealership More

by Greg
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Pontrelli

Sep 20, 2023

Mercedes-Benz of St. Charles responded

We are thrilled to have you as our customer, Greg!

August 18, 2023

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Expedient, knowledgeable, and great professional customer service. They take great care and service to my Mercedes . More

by acenterprises
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Pontrelli , Cory Weaver

Aug 21, 2023

Mercedes-Benz of St. Charles responded

Glad we can help! Thanks for sharing. Your support is appreciated!

August 12, 2023

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I always bring my Mercedes for service at Mercedes of St. Charles because of the excellent service . My service advisor Mark M. Is very knowledgeable and courteous. More

by Hfaelnar
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2023

Mercedes-Benz of St. Charles responded

Thank you for letting us assist you with your auto needs!

April 14, 2023

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Great service on my Mercedes Benz Sprinter 3500. I would recommend them to all MB customers. More

by bcarey
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Workmanship
Service Time
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Recommend Dealer
Yes
Apr 18, 2023

Mercedes-Benz of St. Charles responded

Happy to assist! Thanks for sharing!

February 10, 2023

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Amazing, caring people. Amazing, caring people. Amazing, caring people. Amazing, caring people. Amazing, caring people. Amazing, caring people. More

by Mark
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Pontrelli , Carol Bucaro

Feb 10, 2023

Mercedes-Benz of St. Charles responded

Thanks for your kind words and for being our customer, Mark!

January 27, 2023

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Employee Rating

The service staff at this deal greet you immediately, are friendly, helpful, and very professional. The service I have received so far has been excellent. I feel well cared for, and my car is getting great c More

by KLM
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gene Woods, Dean Pontrelli , Taylor Rogers

Jan 30, 2023

Mercedes-Benz of St. Charles responded

We are thrilled to have you as our customer and look forward to working with you for many years to come!

November 01, 2022

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Professional and without reservation the best service any one can hope for and more , the people are superior. Great service!! More

by hprzekop
Customer Service
Quality of Work
Friendliness
Pricing
Recommend Dealer
Yes

Other Employees Tagged: Dean Pontrelli

Nov 01, 2022

Mercedes-Benz of St. Charles responded

Thanks for all your kind words. It's wonderful having customers like you!

August 27, 2022

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Employee Rating

They have always been friendly, responsive, knowledgeable and willing to get the job done in a timely manner More

by johnjmillner
Customer Service
Quality of Work
Friendliness
Recommend Dealer
Yes
Aug 29, 2022

Mercedes-Benz of St. Charles responded

Glad we can help! Thanks for sharing. Your support is appreciated.

August 14, 2022

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Employee Rating

Mark M was fantastic for getting the repair done as quick as possible! Truly a reputable company! More

by emolenhouse
Customer Service
Quality of Work
Friendliness
Pricing
Recommend Dealer
Yes
Aug 15, 2022

Mercedes-Benz of St. Charles responded

Thanks for being our customer!!!

June 11, 2022

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Employee Rating

This is the first time I’ve brought my car in for service, a helpful technician showed me where to pull the car in, another got me squared away. Everyone so kind and efficient. I was told the fix wou More

by Abg
Customer Service
Quality of Work
Friendliness
Pricing
Recommend Dealer
Yes

Other Employees Tagged: Dean Pontrelli

Jun 13, 2022

Mercedes-Benz of St. Charles responded

Glad we were able to assist in your repair! Thanks for sharing. We appreciate your support.

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