"Service and Purchase"
Always had good experience with the Service Dept. Now have had a good experience with the Sales Dept. Love my new Mercedes Benz!! Great Job Mercedes Benz of St Charles!!
"Pick up and loaner for routine service"
Courteous at all times.
Pick up of my vehicle made at a convenient time. A loaner left for my use.
Perfect experience in every way.!
Other Employees Tagged:
"Generous service received."
Had a problem with my Air Conditioner, and was just out of warranty, but they covered the service. I am again driving in cool comfort and luxury again.
"Always pleased with service"
- Happy camper
Mark is always professional, Listens to my questions and gives good advice. I am glad I have a Sprinter service center close to me. I have called him with questions when in the road and he has helped me out.
I have had the best service on my Sprinter at St Charles Mercedes. I’ve visited other locations when I travel, but none have matched the customer service at St Charles.
the service department was very helpful . they were very kind to my needs. there is only one thing wrong with my sprinter and I hope someone from Mercedes - Benz could help me out with. I am having service rust coming out on my sprinter. the van is only 4 years old can you tell me who I can talk to about this ! thank you Mickey Damhauser
"Thank you Mark"
I brought our Mercedes/Winnebago van in for its first annual service. Mark took care of everything and had me out in less than an hour. Thank you all! John &Janis Steel.
I have been buying cars from Craig for 20 years. This is my third Mercedes from him and the dealership. What a phenomenal team he has built! From finance to service, fantastic people and a beautiful dealership. It’s always fun to go there and they will do everything they can to help make your experience fantastic and are there for you if there are ever any concerns.
"they have a wonderful dealership and every one is very nice!"
I purchased the car from a different dealership only cause I used true car and this time St Charles dealership was not list and the dealership I purchased the smart car only gave me on key and I had to order a new key so I got it from St Charles cause the dealership I got the car from was not a smart car dealership the Smart dealership was not that nice so I had bought a smart car from St Charles before and they were willing to help me the one in Madison Wi was not wanted to charge tons more money in the end I ended up paying 400.00 but better then paying more money from the smart dealer in Madison wi, and for now on before I buy ever another car hey better have two keys plus I'm from Beloit Wi!!!
"Great service, fast and very friendly people"
- Mauro P Trevisani
They were sharp on time and no major hassle. Mark did a great job by keeping me posted on the status of my vehicle. Great service