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Mercedes-Benz of St. Charles

4.7

179 Lifetime Reviews

225 N. Randall Road, St. Charles, Illinois 60174
Call (888) 742-6095

Top Reviewed Employees

Dean Pontrelli, Service Advisor, Mercedes-Benz of St. Charles

Dean Pontrelli

Service Advisor
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mark Matuszewski, Service Advisor, Mercedes-Benz of St. Charles

Mark Matuszewski

Service Advisor
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Steve Heinking, Service Director, Mercedes-Benz of St. Charles

Steve Heinking

Service Director
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Craig Falkenthal, General Manager, Mercedes-Benz of St. Charles

Craig Falkenthal

General Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

December 03, 2017

"EXCELLENT"

- JOHN1120

STEVE, THE SERVICE MANAGER WAS VERY PROFESSIONAL WENT OUT OF HIS WAY TO ASSIST ME. I WOULD HIGHLY RECOMMEND HIM TO MY FRIENDS WHO OWN MERCEDES BENZ .

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Employees Worked With

Steve Heinking
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

November 15, 2017

"Excellent service. "

- DDD13

Ron Neal is my service advisor. Always providing excellent service every time I? have my car serviced. Thank you to continue making a satisfied customer.

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Employees Worked With

Ron Neal

November 10, 2017

"Annual Service"

- cyn86

Visiting the dealership is always a fun experience. The atmosphere is very relaxing and has an at home feel. The service is efficient and very professional. Great positive energy too!

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Employees Worked With

Dean Pontrelli
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Craig Falkenthal
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Featured Inventory

New 2017 Mercedes-Benz Sprinter, $42880

2017 Mercedes-Benz Sprinter

$42,880

View Vehicle Details
New 2018 Mercedes-Benz GLE, $60900

2018 Mercedes-Benz GLE

$60,900

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New 2018 Mercedes-Benz E-Class, $71230

2018 Mercedes-Benz E-Class

$71,230

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New 2018 Mercedes-Benz CLA-Class, $41000

2018 Mercedes-Benz CLA-Class

$41,000

View Vehicle Details

Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Laptop Computers
  • Authorized Parts Store
  • Pet Friendly
  • Television
Mercedes-Benz of St. Charles, St. Charles, IL, 60174