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Mercedes-Benz of St. Charles

St. Charles, IL

4.6
255 Lifetime Reviews Review Dealership
Welcome to Mercedes-Benz of St. Charles. Located at 225 N. Randall Road in St. Charles, IL, we are dedicated to offering a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz vehicles for you to choose from. We pride ourselves on our knowledgeable and friendly sales associates who always offer a no-pressure sales environment. Our straightforward buying process will get you behind the wheel of a Mercedes-Benz in no time. Mercedes-Benz of St. Charles is the proud recipient of the prestigious Mercedes-Benz "Best of the Best Dealer Recognition Award" for 2012 Mercedes-Benz of St. Charles has received the prestigious Mercedes-Benz Best of the Best Dealer Recognition Award based on its outstanding performance in 2012. The award was presented as a tribute to its success as an independent entrepreneur who routinely exceeds the expectations of Mercedes-Benz owners. The award, which is presented annually, goes to top performing Mercedes-Benz dealerships for demonstrating superior performance in various areas of their business, including customer satisfaction, new vehicle sales, certified pre-owned sales, leadership and management, parts operations, and market penetration. "These dealers are exemplary representatives of the Mercedes-Benz brand: an entrepreneurial spirit fueled by a commitment to excellence and strengthened by a total focus on customer satisfaction," said Steve Cannon, president and CEO of Mercedes-Benz USA. "Supported by their exceptional performance, 2012 proved to be one of the most successful years in the history of Mercedes-Benz USA. I thank them for their hard work and dedication." Mercedes-Benz of St. Charles is the only Mercedes-Benz dealer in the State of Illinois to receive this prestigious award for 2012.

225 N. Randall Road

St. Charles, IL

60174

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Top Reviewed Employees

Mark Matuszewski at Mercedes-Benz of St. Charles

Mark Matuszewski

Service Advisor
4.8
Dean Pontrelli at Mercedes-Benz of St. Charles

Dean Pontrelli

Service Advisor
4.8
Craig Falkenthal at Mercedes-Benz of St. Charles

Craig Falkenthal

General Manager
4.7
Steve Heinking at Mercedes-Benz of St. Charles

Steve Heinking

Service Director
4.4

Latest Reviews

August 05, 2020

"Accomadating"

- jbrucato159

My family and I were leaving that morning for a road trip. As I was packing the car I noticed the sidewall of one of the tires was faulty. I called the service dept. at Mercedes Benz of St. Charles and they were able to fit me in and get. new tire installed on my vehicle within an hour and a half. My family and I left on time for our trip.

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Employees Worked With

Clayton?

July 29, 2020

"Great service."

- buster

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Employees Worked With

July 12, 2020

"Accomadating a customer in these Pandanmic times"

- Secndset

I knew that my Benz needed a service job and I drove it to the dealer to set an appointment. I was pleasantly surprised how accommodating both Mark and Brad were. They arranged for my auto to be serviced that same day and let me use a loaner to not disrupt my day. Such forethought goes a long way in my busy schedule. Your dealership will be the first in recommendation for honest deals and excellent service. Henry Lozinski

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Employees Worked With

Other Employees : Brad Schrank

Featured Inventory

2019 Mercedes-Benz A-Class

$38,983

View Vehicle Details

2019 Mercedes-Benz AMG GLC 63

$74,893

View Vehicle Details

2019 Mercedes-Benz C-Class

$45,983

View Vehicle Details

2019 Mercedes-Benz C-Class

$46,483

View Vehicle Details

Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Laptop Computers
  • Authorized Parts Store
  • Pet Friendly
  • Television
Mercedes-Benz of St. Charles, St. Charles, IL, 60174