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Mercedes-Benz of St. Charles

St. Charles, IL

4.7
339 Reviews
Welcome to Mercedes-Benz of St. Charles. Located at 225 N. Randall Road in St. Charles, IL, we are dedicated to offering a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz vehicles for you to choose from. We pride ourselves on our knowledgeable and friendly sales associates who always offer a no-pressure sales environment. Our straightforward buying process will get you behind the wheel of a Mercedes-Benz in no time. Mercedes-Benz of St. Charles is the proud recipient of the prestigious Mercedes-Benz "Best of the Best Dealer Recognition Award" for 2012 Mercedes-Benz of St. Charles has received the prestigious Mercedes-Benz Best of the Best Dealer Recognition Award based on its outstanding performance in 2012. The award was presented as a tribute to its success as an independent entrepreneur who routinely exceeds the expectations of Mercedes-Benz owners. The award, which is presented annually, goes to top performing Mercedes-Benz dealerships for demonstrating superior performance in various areas of their business, including customer satisfaction, new vehicle sales, certified pre-owned sales, leadership and management, parts operations, and market penetration. "These dealers are exemplary representatives of the Mercedes-Benz brand: an entrepreneurial spirit fueled by a commitment to excellence and strengthened by a total focus on customer satisfaction," said Steve Cannon, president and CEO of Mercedes-Benz USA. "Supported by their exceptional performance, 2012 proved to be one of the most successful years in the history of Mercedes-Benz USA. I thank them for their hard work and dedication." Mercedes-Benz of St. Charles is the only Mercedes-Benz dealer in the State of Illinois to receive this prestigious award for 2012.
Contact Dealership

225 N. Randall Road

St. Charles, IL

60174

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Top Reviewed Employees

Dean Pontrelli at Mercedes-Benz of St. Charles

Dean Pontrelli

Service Advisor
4.9
This rating includes all reviews, with more weight given to recent reviews.
Mark Matuszewski at Mercedes-Benz of St. Charles

Mark Matuszewski

Service Advisor
4.5
This rating includes all reviews, with more weight given to recent reviews.
Gene Woods at Mercedes-Benz of St. Charles

Gene Woods

Finance Manager
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.
Andrew Sofiakis at Mercedes-Benz of St. Charles

Andrew Sofiakis

Sales & Leasing Specialist
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.

Latest Reviews

July 06, 2025

Mark in service has always been very helpful for me. My RV needed everything. It hadn't been moved in 4 years and needed a complete overhaul. More
by dollyscanlan

Employees Worked With

Mark M.

June 23, 2025

I have purchased 15~ new & certified pre-owned cars over the years from various local dealerships & have always hated the entire process. It is typically such a lame experience, enough so that we have NEVE More
by BTOPIA

Employees Worked With

Andrew Sofiakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ALLAN NOE

June 05, 2025

Prompt, Courteous and professional service. They provided me a loaner car, so no disruption in my daily activities More
by mmackenzie5

Employees Worked With

Dean Pontrelli
5.0
This rating includes all reviews, with more weight given to recent reviews.

Dealership Inventory (134 Vehicles)

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Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Laptop Computers
  • Home Delivery
  • Authorized Parts Store
  • Pet Friendly
  • Virtual Appointments
  • Television