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Mercedes-Benz of St. Charles

4.8

192 Lifetime Reviews

225 N. Randall Road, St. Charles, Illinois 60174
Call (888) 742-6095

Top Reviewed Employees

Gene Woods, Finance Manager, Mercedes-Benz of St. Charles

Gene Woods

Finance Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mark Matuszewski, Service Advisor, Mercedes-Benz of St. Charles

Mark Matuszewski

Service Advisor
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dean Pontrelli, Service Advisor, Mercedes-Benz of St. Charles

Dean Pontrelli

Service Advisor
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Carol Bucaro, Sales Associate, Mercedes-Benz of St. Charles

Carol Bucaro

Sales Associate
4.8
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

April 25, 2018

"Bill was an awesome service advisor"

- CLack

After purchasing a used SL55 from another dealer I brought into MB of Saint Charles for an inspection. Bill Spencer was very patient with me in explaining the service recommendations and items that needed to be fixed. I've taken my car to other MB service locations but none had the expertise, patience and customer service that MB of Saint Charles had.

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Employees Worked With

Bill Spencer

April 13, 2018

"Sprinter Sevice"

- Maal

I have had the best service on my Sprinter at St Charles Mercedes. I’ve visited other locations when I travel, but none have matched the customer service at St Charles.

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Employees Worked With

Mark Matuszewski
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

March 23, 2018

"Ron and The Service Dept are simply amazing!"

- Truecustexp

I brought my car from another dealership of Mercedes to Mercedes of St Charles. They not only charged me much less than the other Mercedes dealership but brought the car to my work when I couldn’t make it there. I intend to let all my friends that drive Mercedes to know to go to Mercedes of St Charles. I was not just impressed, I was humbled by their excellent customer service after dealing with another dealership that was the opposite. Thanks Ron and The Service Team.

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Employees Worked With

Ronald. That’s the person that worked with me. His name should be up there

Featured Inventory

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2018 Jeep Wrangler

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New 2018 Mercedes-Benz 560, $124005

2018 Mercedes-Benz 560

$124,005

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New 2018 Mercedes-Benz GLA-Class, $42695

2018 Mercedes-Benz GLA-Class

$42,695

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2018 Mercedes-Benz GLC-Class

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Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Laptop Computers
  • Authorized Parts Store
  • Pet Friendly
  • Television
Mercedes-Benz of St. Charles, St. Charles, IL, 60174