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Mercedes-Benz of St. Charles

Overview Employees Reviews (203) Inventory (117)

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Mercedes-Benz of St. Charles

4.8

203 Lifetime Reviews

225 N. Randall Road, St. Charles, Illinois 60174 Directions

Sales: (888) 742-6095

Service: (630) 485-2300

Parts: (630) 485-2300

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Excellent

96% Recommended

4.8

203 Lifetime Reviews

View 2 Awards

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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Welcome to Mercedes-Benz of St. Charles. Located at 225 N. Randall Road in St. Charles, IL, we are dedicated to offering a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz vehicles for you to choose from. We pride ourselves on our knowledgeable and friendly sales associates who always offer a no-pressure sales environment. Our straightforward buying process will get you behind the wheel of a Mercedes-Benz in no time. Mercedes-Benz of St. Charles is the proud recipient of the prestigious Mercedes-Benz "Best of the Best Dealer Recognition Award" for 2012 Mercedes-Benz of St. Charles has received the prestigious Mercedes-Benz Best of the Best Dealer Recognition Award based on its outstanding performance in 2012. The award was presented as a tribute to its success as an independent entrepreneur who routinely exceeds the expectations of Mercedes-Benz owners. The award, which is presented annually, goes to top performing Mercedes-Benz dealerships for demonstrating superior performance in various areas of their business, including customer satisfaction, new vehicle sales, certified pre-owned sales, leadership and management, parts operations, and market penetration. "These dealers are exemplary representatives of the Mercedes-Benz brand: an entrepreneurial spirit fueled by a commitment to excellence and strengthened by a total focus on customer satisfaction," said Steve Cannon, president and CEO of Mercedes-Benz USA. "Supported by their exceptional performance, 2012 proved to be one of the most successful years in the history of Mercedes-Benz USA. I thank them for their hard work and dedication." Mercedes-Benz of St. Charles is the only Mercedes-Benz dealer in the State of Illinois to receive this prestigious award for 2012.

Top Reviewed Employees

Gene Woods

Finance Manager

5.0

View 23 Reviews

Dean Pontrelli

Service Advisor

4.9

View 48 Reviews

Mark Matuszewski

Service Advisor

4.9

View 37 Reviews

Craig Falkenthal

General Manager

4.4

View 25 Reviews

More Employees More Employees

Latest Reviews

September 14, 2018

"Excellent service per usual "

- Jackeb7

The staff at the St Charles dealership is always accommodating and a pleasure to work with. It’s never a hassle to have my car serviced! I highly recommend this dealership and will continue to buy our cars from here because of the high standards the uphold

Employees Worked With

Bill and the service people and car valets

August 14, 2018

"Service and Purchase"

- Bob

Always had good experience with the Service Dept. Now have had a good experience with the Sales Dept. Love my new Mercedes Benz!! Great Job Mercedes Benz of St Charles!!

Employees Worked With

Andrew Sofiakis

5.0

Mark Matuszewski

5.0

Gene Woods

5.0

Craig Falkenthal

5.0

Steve Heinking

5.0

Graham Swidenbank

5.0

August 10, 2018

"Great service "

- Jo- nonnie

From the purchase with Lou Scaramuzzo to the special pick up & delivery service we couldn’t be happier and highly recommend Mercedes of St Charles!

Employees Worked With

Lou Scaramuzzo

5.0

More Reviews More Reviews

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Photos & Amenities

After Hours Drop-Off
Cable TV
Customer Lounge Area
Drive-In Service
Free Coffee
Free Drinks
Free Loaner Cars
Free WiFi
Instant Financing
Laptop Computers
Authorized Parts Store
Pet Friendly
Television

View all amenities

Mercedes-Benz of St. Charles, St. Charles, IL, 60174

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