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Mercedes-Benz of St. Charles

St. Charles, IL

4.8
299 Reviews
Welcome to Mercedes-Benz of St. Charles. Located at 225 N. Randall Road in St. Charles, IL, we are dedicated to offering a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz vehicles for you to choose from. We pride ourselves on our knowledgeable and friendly sales associates who always offer a no-pressure sales environment. Our straightforward buying process will get you behind the wheel of a Mercedes-Benz in no time. Mercedes-Benz of St. Charles is the proud recipient of the prestigious Mercedes-Benz "Best of the Best Dealer Recognition Award" for 2012 Mercedes-Benz of St. Charles has received the prestigious Mercedes-Benz Best of the Best Dealer Recognition Award based on its outstanding performance in 2012. The award was presented as a tribute to its success as an independent entrepreneur who routinely exceeds the expectations of Mercedes-Benz owners. The award, which is presented annually, goes to top performing Mercedes-Benz dealerships for demonstrating superior performance in various areas of their business, including customer satisfaction, new vehicle sales, certified pre-owned sales, leadership and management, parts operations, and market penetration. "These dealers are exemplary representatives of the Mercedes-Benz brand: an entrepreneurial spirit fueled by a commitment to excellence and strengthened by a total focus on customer satisfaction," said Steve Cannon, president and CEO of Mercedes-Benz USA. "Supported by their exceptional performance, 2012 proved to be one of the most successful years in the history of Mercedes-Benz USA. I thank them for their hard work and dedication." Mercedes-Benz of St. Charles is the only Mercedes-Benz dealer in the State of Illinois to receive this prestigious award for 2012.
Contact Dealership

225 N. Randall Road

St. Charles, IL

60174

Directions

Top Reviewed Employees

Dean Pontrelli at Mercedes-Benz of St. Charles

Dean Pontrelli

Service Advisor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Matuszewski at Mercedes-Benz of St. Charles

Mark Matuszewski

Service Advisor
4.8
This rating includes all reviews, with more weight given to recent reviews.
Gene Woods at Mercedes-Benz of St. Charles

Gene Woods

Finance Manager
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.
Craig Falkenthal at Mercedes-Benz of St. Charles

Craig Falkenthal

General Manager
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.

Latest Reviews

November 04, 2022

Very Happy with the service I received from this dealership. The car was everything as they described. This Regal was so clean! More
by msobeski42

Employees Worked With

Gene Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul

November 01, 2022

Professional and without reservation the best service any one can hope for and more , the people are superior. Great service!! More
by hprzekop

Employees Worked With

Mark Matuszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Pontrelli
5.0
This rating includes all reviews, with more weight given to recent reviews.

October 17, 2022

Dean was very helpful and professional. Fantastic service, great team in the Mercedes-Benz of St. Charles!! I got my service done and tire fixed efficiently. I am very pleased with their s More
by helen chan

Employees Worked With

Dean Pontrelli
5.0
This rating includes all reviews, with more weight given to recent reviews.

Dealership Inventory (77 Vehicles)

used 2015 Toyota Prius Plug-in car, priced at $25,483
2015 Toyota Prius Plug-in
used
Green exterior
CVT
Front-wheel Drive
used 2019 Mercedes-Benz GLC 300 car, priced at $37,483
2019 Mercedes-Benz GLC 300
used
Silver exterior
Automatic
All-wheel Drive
used 2008 Mercedes-Benz C-Class car, priced at $12,893
2008 Mercedes-Benz C-Class
used
Black exterior
Automatic
Rear-wheel Drive
new 2023 Mercedes-Benz CLA 250 car, priced at $50,630
2023 Mercedes-Benz CLA 250
new
Iridium Silver exterior
Automatic
All-wheel Drive
used 2017 Mercedes-Benz GLC 300 car, priced at $28,893
2017 Mercedes-Benz GLC 300
used
Black exterior
Automatic
All-wheel Drive
used 2019 MINI Hardtop car, priced at $26,583
2019 MINI Hardtop
used
Silver exterior
Automatic
Front-wheel Drive

Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Laptop Computers
  • Home Delivery
  • Authorized Parts Store
  • Pet Friendly
  • Virtual Appointments
  • Television