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Mercedes-Benz of St. Charles

4.8

208 Lifetime Reviews

225 N. Randall Road, St. Charles, Illinois 60174
Call (630) 485-2300

Top Reviewed Employees

Gene Woods, Finance Manager, Mercedes-Benz of St. Charles

Gene Woods

Finance Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dean Pontrelli, Service Advisor, Mercedes-Benz of St. Charles

Dean Pontrelli

Service Advisor
4.8
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mark Matuszewski, Service Advisor, Mercedes-Benz of St. Charles

Mark Matuszewski

Service Advisor
4.8
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Steve Heinking, Service Director, Mercedes-Benz of St. Charles

Steve Heinking

Service Director
4.6
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

November 15, 2018

"Quick stop in for repair on my fuel door"

- Mrs E

Steve is my rep and he did an excellent job at getting my fuel door replaced plus had my vehicle hand washed because of road grim I had. He was on it and got everything done on the spot while I waited. That was wonderful saving me time and an extra trip! He is all about service and fixing problems!

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Employees Worked With

Steve Heinking
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

November 14, 2018

"Great work "

- Mtpklp

Great work at MB st Charles. Go to MB of st Charles and you will be happy with your decision. Always professional and reliable for sure

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Employees Worked With

Steve Heinking
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Ron

October 08, 2018

"Overcharge "

- patricia34

Think twice before going into this dealership, call around and compare prices before bringing in you're car. There's usually a 50% to 100% markup on parts pricing on cars in the shop only. For sprinter vans they usually sell there DPF a little to high and they usually keep the core with them so they can return to MercedesBenz and get credit back for them not the customer. Smart cars are the worst because this location is one of the only few left in Illinois still providing services to this vehicles. Just because there always nice to you don't mean they can't rip you off.

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Employees Worked With

Mark Matuszewski
2.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dean Pontrelli
2.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Steve Heinking
2.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Tony Clarke (parts) Overcharges vehicles in shop

Featured Inventory

Used 2018 Mercedes-Benz GLC-Class, $43329

2018 Mercedes-Benz GLC-Class

$43,329

View Vehicle Details
New 2019 Mercedes-Benz C-Class, $54165

2019 Mercedes-Benz C-Class

$54,165

View Vehicle Details
New 2019 Mercedes-Benz GLS550 4MATIC, $87775

2019 Mercedes-Benz GLS550 4MATIC

$87,775

View Vehicle Details
New 2019 Mercedes-Benz Metris, $34753

2019 Mercedes-Benz Metris

$34,753

View Vehicle Details

Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Laptop Computers
  • Authorized Parts Store
  • Pet Friendly
  • Television
Mercedes-Benz of St. Charles, St. Charles, IL, 60174