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Mercedes-Benz of St. Charles

St. Charles, IL

4.8
324 Reviews
Welcome to Mercedes-Benz of St. Charles. Located at 225 N. Randall Road in St. Charles, IL, we are dedicated to offering a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz vehicles for you to choose from. We pride ourselves on our knowledgeable and friendly sales associates who always offer a no-pressure sales environment. Our straightforward buying process will get you behind the wheel of a Mercedes-Benz in no time. Mercedes-Benz of St. Charles is the proud recipient of the prestigious Mercedes-Benz "Best of the Best Dealer Recognition Award" for 2012 Mercedes-Benz of St. Charles has received the prestigious Mercedes-Benz Best of the Best Dealer Recognition Award based on its outstanding performance in 2012. The award was presented as a tribute to its success as an independent entrepreneur who routinely exceeds the expectations of Mercedes-Benz owners. The award, which is presented annually, goes to top performing Mercedes-Benz dealerships for demonstrating superior performance in various areas of their business, including customer satisfaction, new vehicle sales, certified pre-owned sales, leadership and management, parts operations, and market penetration. "These dealers are exemplary representatives of the Mercedes-Benz brand: an entrepreneurial spirit fueled by a commitment to excellence and strengthened by a total focus on customer satisfaction," said Steve Cannon, president and CEO of Mercedes-Benz USA. "Supported by their exceptional performance, 2012 proved to be one of the most successful years in the history of Mercedes-Benz USA. I thank them for their hard work and dedication." Mercedes-Benz of St. Charles is the only Mercedes-Benz dealer in the State of Illinois to receive this prestigious award for 2012.
Contact Dealership

225 N. Randall Road

St. Charles, IL

60174

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Top Reviewed Employees

Dean Pontrelli at Mercedes-Benz of St. Charles

Dean Pontrelli

Service Advisor
4.9
This rating includes all reviews, with more weight given to recent reviews.
Mark Matuszewski at Mercedes-Benz of St. Charles

Mark Matuszewski

Service Advisor
4.8
This rating includes all reviews, with more weight given to recent reviews.
Craig Falkenthal at Mercedes-Benz of St. Charles

Craig Falkenthal

General Manager
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.
Gene Woods at Mercedes-Benz of St. Charles

Gene Woods

Finance Manager
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.

Latest Reviews

June 12, 2024

MB of xx Charles personnel are attentive, friendly and helpful. After bringing my car in for service I was quickly greeted and advised I would see someone soon after my car was checked in. I would be met More
by Uofeyealum

Employees Worked With

Dean Pontrelli
5.0
This rating includes all reviews, with more weight given to recent reviews.

May 20, 2024

Very easy to make a service appointment. Friendly, professional and knowledgeable service advisor (Dean Pontrelli). I always feel valued and respected as a customer. Car returned clean and w More
by Silky

Employees Worked With

Dean Pontrelli
5.0
This rating includes all reviews, with more weight given to recent reviews.

May 10, 2024

Very friendly staff, was greeted with smile. Service Rep explained all the work in detail and other recommendations. I was going to wait, but asked for a loaner and the rep was able to help me o More
by Nik

Employees Worked With

Mark Matuszewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Pontrelli
4.0
This rating includes all reviews, with more weight given to recent reviews.

Dealership Inventory (137 Vehicles)

used 2023 Mercedes-Benz C-Class car, priced at $44,583
2023 Mercedes-Benz C-Class
used
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Automanual
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new 2023 Mercedes-Benz GLB 250 car, priced at $48,850
2023 Mercedes-Benz GLB 250
new
Mountain Grey Metallic exterior
Manual
All-wheel Drive
new 2024 Mercedes-Benz C-Class car, priced at $54,700
2024 Mercedes-Benz C-Class
new
Polar White exterior
Automanual
All-wheel Drive
new 2024 Mercedes-Benz GLE 350 car, priced at $67,210
2024 Mercedes-Benz GLE 350
new
Cirrus Silver Metallic exterior
Automanual
All-wheel Drive
new 2024 Mercedes-Benz C-Class car, priced at $58,430
2024 Mercedes-Benz C-Class
new
Black exterior
Automanual
All-wheel Drive
new 2024 Mercedes-Benz EQB 300 car, priced at $64,210
2024 Mercedes-Benz EQB 300
new
Polar White exterior
Automatic
All-wheel Drive

Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Laptop Computers
  • Home Delivery
  • Authorized Parts Store
  • Pet Friendly
  • Virtual Appointments
  • Television