Mark Matuszewski

Quick diagnostic process followed by service and repair with in 24 hours while letting me use one of the dealership loaner cars. Can always depend on Mark and team in getting the job done efficiently. with in 24 hours while letting me use one of the dealership loaner cars. Can always depend on Mark and team in getting the job done efficiently. More

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Very professional and kept me informed of the status of the service being done to my car. Car repairs were done quickly and efficiently. the service being done to my car. Car repairs were done quickly and efficiently. More

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It's the best Mercedes dealership in all of the Chicagoland area run by Craig Falkenthal Chicagoland area run by Craig Falkenthal More

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My observation of the dealership service, housekeeping, personal was five star. Mark led the way. personal was five star. Mark led the way. More

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Brought my MB RV in for service prior to beginning long road trip. Service was excellent and met cost and time estimates. Mark recommended an additional upgrade to meet our specific needs. Great service road trip. Service was excellent and met cost and time estimates. Mark recommended an additional upgrade to meet our specific needs. Great service and great staff. More

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We brought it in for service and you never serviced it. We wanted the oil changed and make sure everything was good because we are taking it on vacation and putting about 5,000. miles on it. We didn't noti We wanted the oil changed and make sure everything was good because we are taking it on vacation and putting about 5,000. miles on it. We didn't notice it until we got home and we live in Newark. More

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Very friendly staff, was greeted with smile. Service Rep explained all the work in detail and other recommendations. I was going to wait, but asked for a loaner and the rep was able to help me o Service Rep explained all the work in detail and other recommendations. I was going to wait, but asked for a loaner and the rep was able to help me out and provided a loaner for me so I didn't have to wait. Great service. More

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I use Mercedes-Benz of St. Charles because they are able to service my Metris van. Above all Mark in service always comes through for me. Every time he provides first class ser Charles because they are able to service my Metris van. Above all Mark in service always comes through for me. Every time he provides first class service, and he is a man of his word. Excellent job. More

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Excellent job by Mark Matuszewski in Service. He is the reason why we use this dealership He is the reason why we use this dealership More

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Expedient, knowledgeable, and great professional customer service. They take great care and service to my Mercedes . service. They take great care and service to my Mercedes . More

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