Mark Mauricio

I want to praise Mark Mauricio for his 5 star treatment today. We walked out with big smiles in our face today. We love our new car. Thank you for your welcoming gestures can’t wait to all my friends and f today. We walked out with big smiles in our face today. We love our new car. Thank you for your welcoming gestures can’t wait to all my friends and family know about our experience today. Also big thank you to his GM Mike Pierce for taking time away from his busy schedule today to sit down to speak with us. This shows me the kind of team they have built at BSC Thank you guys !! More

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I had an amazing experience at this Cadillac big star dealership. The customer service was top-notch—everyone was professional, welcoming, and genuinely helpful from the moment I walked in. A special dealership. The customer service was top-notch—everyone was professional, welcoming, and genuinely helpful from the moment I walked in. A special shoutout to Mark Mauricio for providing exceptional service. He was incredibly knowledgeable, patient, and made the entire process smooth and enjoyable. Mark went above and beyond to make sure all my questions were answered and that I felt confident every step of the way. If you’re looking for an outstanding experience and a team that truly cares, this is the place to go. Highly recommended! More

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Mark was excellent. Professional And courteous. Made my buying experience over 300 miles away very simple. Thanks Mark ! Professional And courteous. Made my buying experience over 300 miles away very simple. Thanks Mark ! More

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Mark was an EXCELLENT salesman very Professional and Confident and made me very happy to have found him at Big Star Cadillac. Confident and made me very happy to have found him at Big Star Cadillac. More

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Mark assisted me with the sale of my Cadillac that I had bought from him 3 years prior. He (as always) was professional and got me a fair price for my car. Thanks for all your help Mark! bought from him 3 years prior. He (as always) was professional and got me a fair price for my car. Thanks for all your help Mark! More

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Great Customer Service! ! Easy car buying experience. Will recommend Big Star Cadillac to many others! ! Easy car buying experience. Will recommend Big Star Cadillac to many others! More

by jc7393 Verified Customer Verified Customer

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Mark Mauricio was wonderful, I purchased new car and Mike Pearce were so helpful and made sale smooth sailing! I love there service and kindness great place to buy vehicle 5 stars!!!! Pearce were so helpful and made sale smooth sailing! I love there service and kindness great place to buy vehicle 5 stars!!!! More

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Excellent staff and friendly, will definitely recommend family and friends for their next purchase when i need family and friends for their next purchase when i need More

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Mark did a professional job during the entire process, even advised me on a potential oil leakage issue. However when leaving the store, one of the stores car was parked, blocking my car from leaving the even advised me on a potential oil leakage issue. However when leaving the store, one of the stores car was parked, blocking my car from leaving the parking space I was in. It took 25 minutes to get someone to move it - not good customer service. More

by PER0 Verified Customer Verified Customer

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Mark Mauricio is absolutely awesome! He was so kind and patient with me throughout the whole process. He made sure that I was happy with the XT4 that I was purchasing. He is very good at He was so kind and patient with me throughout the whole process. He made sure that I was happy with the XT4 that I was purchasing. He is very good at his job and very personable. Mike Pierce was very kind and seems very genuine. Thank you Mark! You are the best! More

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