Mark Mauricio | Page 2
Certified Sales Professional
Big Star Cadillac
18100 Gulf Freeway, Building B
Friendswood, TX 77546
Been in the industry for over 20 years and I love putting smiles on peoples faces and making their experience a smooth and easy process. I see that all my customers are treated like family and will continue to help not only them but their family and friends also.
Read moreDealership Experience
12 yrs, 2 mos
Industry Experience
22 yrs, 2 mos
Specialties & Trainings
Certified New Car Salesman
Certified Preowned Salesman
223 Reviews
Write a Review223 Reviews of Mark Mauricio
February 08, 2024
Mark Mauricio was a huge help in my entire car buying process. anything I needed or asked for he went out his way to get it done and was helpful at all times. Kept a great attitude and never let up. I wa process. anything I needed or asked for he went out his way to get it done and was helpful at all times. Kept a great attitude and never let up. I was approved, taken care of and all went great. More
February 08, 2024
Mark Mauricio was knowledgeable and provided great customer service and communication! Highly recommend! Great car buying experience and I love my new XT4 customer service and communication! Highly recommend! Great car buying experience and I love my new XT4 More
Other Employees Tagged: Iriam Diaz , Dayme Perez 5 stars. Very knowledgeable and nice!
February 02, 2024
Mark was very accommodating to me. I was trying to work from a regular chair. He took time out of his day and found me a table with electricity. This is where I could work while my car I was trying to work from a regular chair. He took time out of his day and found me a table with electricity. This is where I could work while my car was being service. More
Other Employees Tagged: Bobby Miller
January 21, 2024
Fantastic service with personal care and support for our goals and plans. Mark was the most polite and helpful that we really appreciated. goals and plans. Mark was the most polite and helpful that we really appreciated. More
Other Employees Tagged: Iriam Diaz
December 02, 2023
Big Star Cadillac and Mark Mauricio have gone above and beyond by assisting me with two car purchases within two months. Kelly, in the Finance Department, went over every detail before I signed any documen beyond by assisting me with two car purchases within two months. Kelly, in the Finance Department, went over every detail before I signed any documents. I had several issues with the second vehicle after taking possession. I spoke with Mr. Mauricio, who kept me informed as he arranged for a loaner vehicle to be brought to my place of employment. My car was taken to the service department, and all issues were addressed. Mr. Mauricio texted me with updates and kept me in the loop. He also located the second remote and attached it to the first remote. He arranged for my car to be delivered back to me upon completion of the service requests. I would highly recommend Big Star Cadillac, Mr. Mauricio, and all the fine folks at the dealership to anyone interested in purchasing and/or servicing a vehicle. Thank you, Mark Mauricio, for going above and beyond your sales position to assist me. More
Other Employees Tagged: Ruben Cauton, Kelly Wilson