Mark Miller
Mark Miller at Certified Benz & Beemer
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Mark Miller | Page 2

Sales Manager

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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4.9
317 Reviews
4.9

317 Reviews

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317 Reviews of Mark Miller

March 13, 2024

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Excellent service this past weekend from start to finish with CBB! We came for service on my wife's BMW which she purchased a year ago, and ended up trading in my vehicle which I purchased from CBB in 2019! More

by Erik B
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2024

Certified Benz & Beemer responded

Dear Erik B: First, we love to hear from our repeat customers! Second, we cannot thank you enough for you sharing your very positive feedback with us. Third, it is important that you received outstanding customer service from both our Service and Sales Departments. Finally, we are grateful for the opportunity to earn your business again. We look forward to being there for you to assist with all of your future automotive needs.

March 03, 2024

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Quick and easy. No hassle. Andy is very helpful. Overall a great buying experience and recommend them for car purchases! More

by Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl, Sara Al Taay , Justin

Mar 04, 2024

Certified Benz & Beemer responded

Dear Chris: We really appreciate your 5 Star review! Thanks for sharing how Andy helped make your BMW purchase so quick and easy. We are grateful for your business as well as your recommendation of CBB to others. Please do not hesitate to let us know when we can ever assist you again.

March 02, 2024

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Certified Benz & Beemer is an incredible dealership to buy a used car from! This was my first experience buying a used car for myself (or any for that matter by myself), and Andy and Mark made this experi More

by dmsmith99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl

Mar 03, 2024

Certified Benz & Beemer responded

Dear Deanna: You are very welcome and thanks so much for giving CBB the first opportunity to sell you a pre-owned vehicle. It's great to hear that Andy and Mark made sure that you were very comfortable with our zero pressure process. Your kind words about CBB as well as your support are greatly appreciated. Please let us know when we can every assist you again in the future.

February 16, 2024

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James was fantastic throughout the entire process. Made me feel comfortable making a purchase cross country. The vehicle is in beautiful shape and just as described. James and Mark turned what could h More

by Gcianca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Viator

Feb 19, 2024

Certified Benz & Beemer responded

Dear Gcianca: It is ever so important to have clear communication when one is purchasing a vehicle from across the country so it's great to hear how well James and Mark did just that with your recent Porsche purchase! Your kind words and support are greatly appreciated. We would also take great pleasure in the opportunity to work with you again.

February 11, 2024

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Buying my used BMW from Certified Benz and Beemer was an absolute delight, thanks in large part to sales specialist Andy. From the moment I stepped onto the lot, Andy's professionalism and expertise shone t More

by mancnote
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl, Steve Ede, Dino De Luca , Albert (warranty) was except as well!

Feb 12, 2024

Certified Benz & Beemer responded

Dear James: We got to say we LOVE your review! Thanks for sharing your compliments of Andy's outstanding customer service. We are glad that he helped make yoour BMW purchase so easy and without pressure. We are grateful for your business as well as your recommendation of Certified Benz & Beemer to others. Please let us know when we can ever assist you again in the future.

February 08, 2024

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This was my second purchase from CBB and the experience could not have gotten any better. This does not feel like a used car dealer, your experience and satisfaction is top priorty. Very knowledgeable staf More

by dmccaffery17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 09, 2024

Certified Benz & Beemer responded

Dear dmccaffery17: We love to hear from our repeat customers! Thanks for taking the time to praise the efforts of David, James, Sara and Steve. We are glad that they helped make your second purchase even better than the first. We are grateful for your continued support and look forward to being there for you to assist with all of your future automotive needs.

February 04, 2024

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We had a very good experience purchasing our car from Que at the dealership. Attentive, personable and knowledgeable, he answered all of our questions and politely gave us space and time to check out other v More

by E&J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2024

Certified Benz & Beemer responded

Dear E&J: We strive to provide each of our customers with outstanding service and are delighted that you appreciated that from Que and the CBB team. It's nice to also hear that you liked the ability to check some of our other vehicles so you can make a comfortable decision. Thanks for giving CBB the opportunity to earn your business. Please let us know when we can ever assist you again.

January 30, 2024

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Andy Manahl was terrific. I have purchased many vehicles and this was the best buying experience I have had. Andy found exactly what we wanted and guided us through the entire More

by B Korenstra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl, Kerry Abramson

Feb 01, 2024

Certified Benz & Beemer responded

Dear B Korenstra: Our mission at Certified Benz & Beemer is to provide each of our customers with the best car buying experience that they have ever had. We are delighted that Andy, Mark and Kerry helped to achieve that with your recent Mercedes-Benz purchase., We cannot thank you enough for your kind words and support. Your recommendation of CBB to others is also much appreciated. Please let us know when we can ever assist you again in the future.

January 27, 2024

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Danny , Mark and Kerry were great as always! Top notch customer service ! I will return for another vehicle soon:) More

by Ricardo Careaga
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Quintana, Kerry Abramson

Jan 27, 2024

Certified Benz & Beemer responded

Dear Ricardo: We couldn't be more pleased to hear that Danny, Mark & Kerry provided you with Top Notch customer service with your recent BMW purchase. We really appreciate your support and are excited that you intend to return for your next vehicle. We will aim to provide you with another 5 Star experience when you do.

January 24, 2024

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This was my third vehicle purchased with this dealership and I can’t say enough good things about it! James has helped me all three times and continues to impress me with his knowledge and professionalism. More

by brentzed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Viator

Jan 25, 2024

Certified Benz & Beemer responded

Dear brentzed: You are very welcome and thank you for being such a loyal customer! We could not be happier hearing that James and Mark have consistently gone above and beyond to assist you with your purchases. It's also nice to hear that the team in finance and Angela in Service also provided you with 5 Star customer service. We are grateful for your continued support. We look forward to being there to assist you with all of your future automotive needs.

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